2009 HUMMER H3 phone

This device complies with RSS-210
of Industry Canada. Operation is
subject to the following two
conditions:
1. This device may not cause
interference.
2. This device must accept any
interference received, including
interference that may cause
undesired operation of the
device.
Changes or modications to this
system by other than an authorized
service facility could void
authorization to use this equipment.
Theft-Deterrent Feature
THEFTLOCK®is designed to
discourage theft of the vehicle’s radio
by learning a portion of the Vehicle
Identication Number (VIN). The
radio does not operate and LOCKED
displays if the radio is stolen or
moved to a different vehicle.When the when the ignition is in the
off position, a blinking red light on
the upper left side of the radio
indicates that THEFTLOCK
®
is armed.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the item
from the accessory power outlet.
AM
The range for most AM stations is
greater than for FM, especially
at night. The longer range can cause
station frequencies to interfere
with each other. For better radio
reception, most AM radio stations
boost the power levels during
the day, and then reduce these
levels during the night. Static
can also occur when things likestorms and power lines interfere
with radio reception. When this
happens, try reducing the treble on
the radio.
FM Stereo
FM signals only reach about
10 to 40 miles (16 to 65 km).
Although the radio has a built-in
electronic circuit that automatically
works to reduce interference,
some static can occur, especially
around tall buildings or hills, causing
the sound to fade in and out.
XM™ Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from
coast-to-coast in the 48 contiguous
United States, and in Canada.
Just as with FM, tall buildings or hills
can interfere with satellite radio
signals, causing the sound to fade
in and out. In addition, traveling
or standing under heavy foliage,
bridges, garages, or tunnels
may cause loss of the XM signal for
a period of time.
3-62 Instrument Panel

Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle’s radio.
This interference may occur when
making or receiving phone calls,
charging the phone’s battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to
the radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Fixed Mast Antenna
The xed mast antenna can
withstand most car washes without
being damaged as long as it is
securely attached to the base. If the
mast becomes slightly bent,
straighten it out by hand. If the mast
is badly bent, replace it.
Occasionally check to make sure
the antenna is tightened to its base.
If tightening is required, tighten
by hand. until fully seated plus one
quarter turn.
XM™ Satellite Radio
Antenna System
The XM Satellite Radio antenna is
located on the roof of the vehicle.
Keep the antenna clear of
obstructions for clear radio
reception.
If the vehicle has a sunroof, the
performance of the XM system may
be affected if the sunroof is open.
Instrument Panel 3-63

of the emission control system could
be affected. The malfunction
indicator lamp might turn on. If this
occurs, return to your dealer/retailer
for service.
Fuels in Foreign
Countries
If you plan on driving in another
country outside the United States or
Canada, the proper fuel might be
hard to nd. Never use leaded
gasoline or any other fuel not
recommended in the previous text
on fuel. Costly repairs caused
by use of improper fuel would not
be covered by the vehicle warranty.
To check the fuel availability, ask an
auto club, or contact a major oil
company that does business in the
country where you will be driving.
Filling the Tank
{CAUTION
Fuel vapor burns violently and a
fuel re can cause bad injuries.
To help avoid injuries to you and
others, read and follow all the
instructions on the pump island.
Turn off the engine when you are
refueling. Do not smoke if you are
near fuel or refueling the vehicle.
Do not use cellular phones. Keep
sparks, ames, and smoking
materials away from fuel. Do not
leave the fuel pump unattended
when refueling the vehicle. This is
against the law in some places.
Do not re-enter the vehicle while
pumping fuel. Keep children away
from the fuel pump; never let
children pump fuel.The fuel cap is located on the driver
side of the vehicle.
To remove the fuel cap, turn it
slowly counterclockwise. While
refueling, let the fuel cap hang by
the tether, if it has one.
Service and Appearance Care 5-7

CAUTION (Continued)
vapor. You can be badly burned
and the vehicle damaged if this
occurs. To help avoid injury to
you and others:
Dispense fuel only into
approved containers.
Do not ll a container while
it is inside a vehicle, in a
vehicle’s trunk, pickup bed,
or on any surface other than
the ground.
Bring the ll nozzle in contact
with the inside of the ll
opening before operating the
nozzle. Contact should be
maintained until the lling is
complete.
Do not smoke while
pumping fuel.
Do not use a cellular phone
while pumping fuel.
Checking Things
Under the Hood
{CAUTION
An electric fan under the hood
can start up and injure you even
when the engine is not running.
Keep hands, clothing, and tools
away from any underhood
electric fan.
{CAUTION
Things that burn can get on hot
engine parts and start a re.
These include liquids like fuel, oil,
coolant, brake uid, windshield
washer and other uids, and
plastic or rubber. You or others
could be burned. Be careful not to
drop or spill things that will burn
onto a hot engine.
Hood Release
To open the hood:
1. Pull the handle with this symbol
on it. It is located inside the
vehicle on the lower left side of
the instrument panel.
2. Release the secondary latch on
the hood. It is located below the
front center of the hood.
3. Lift the hood.
Before closing the hood, be sure
all the ller caps are on properly.
Then pull the hood down and close
it rmly.
Service and Appearance Care 5-9

Customer
Assistance
Information
Customer Assistance
and Information
Customer Satisfaction
Procedure.........................7-1
Online Owner Center..........7-3
Customer Assistance for
Text Telephone (TTY)
Users
................................7-4
Customer Assistance
Offices..............................7-4
GM Mobility
Reimbursement Program. . .7-5
Roadside Service................7-6
Scheduling Service
Appointments....................7-9
Courtesy Transportation......7-9
Collision Damage Repair. . .7-11
Reporting Safety Defects
Reporting Safety Defects
to the United States
Government
....................7-14
Reporting Safety Defects
to the Canadian
Government
....................7-14
Reporting Safety Defects
to General Motors...........7-15
Service Publications
Ordering Information........7-15
Vehicle Data Recording
and Privacy
Vehicle Data Recording
and Privacy.....................7-16
Event Data Recorders.......7-16
OnStar®............................7-17
Navigation System............7-17
Radio Frequency
Identication (RFID).........7-17
Customer Assistance
and Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
HUMMER. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer’s sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE:Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner
of the dealership or the general
manager.
Customer Assistance Information 7-1

STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by the dealership without
further help, call the HUMMER
Consumer Relations Manager at
1-866-HUMMER6 (486-6376),
Customer Assistance prompt. In
Canada, call GM of Canada
Customer Communication Centre at
1-800-263-3777 (English), or
1-800-263-7854 (French).
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the
Customer Assistance
Representative:
Vehicle Identication Number
(VIN). This is available from the
vehicle registration or title, or the
plate at the top left of the
instrument panel and visible
through the windshield.
Dealership name and location
Vehicle delivery date and present
mileageWhen contacting HUMMER, please
remember that your concern will
likely be resolved at a dealer’s
facility. That is why we suggest you
follow Step One rst if you have
a concern.
STEP THREE — U.S. Owners:
Both General Motors and your dealer
are committed to making sure you
are completely satised with your
new vehicle. However, if you
continue to remain unsatised after
following the procedure outlined in
Steps One and Two, you can le with
the Better Business Bureau (BBB)
Auto Line Program to enforce any
additional rights you may have.
The BBB Auto Line Program is an
out of court program administered by
the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
ling a court action, use of theprogram is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you may
reject it and proceed with any other
venue for relief available to you.
Contact the BBB Auto Line Program
using the toll-free telephone number
or write them at:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800- 955-5100
dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves the
right to change eligibility limitations
and/or discontinue its participation
in this program.
7-2 Customer Assistance Information

My GM Canada (Canada) —
www.gm.ca
My GM Canada is a
password-protected section of
www.gm.ca where you can save
information on GM vehicles, get
personalized offers, and use handy
tools and forms with greater ease.
Here are a few of the valuable tools
and services you will have access to:
My Showroom: Find and save
information on vehicles and
current offers in your area.
My Dealers/Retailers: Save
details such as address and
phone number for each of your
preferred GM dealers/retailers.
My Driveway: Access quick links
to parts and service estimates,
check trade-in values, or schedule
a service appointment by adding
the vehicles you own to your
driveway prole.
My Preferences: Manage your
prole and use tools and forms
with greater ease.
To sign up, visit the My GM Canada
section within www.gm.ca.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), HUMMER has TTY
equipment available at its Customer
Assistance Center. Any TTY user
in the U.S. can communicate
with HUMMER by dialing:
1-800-833-6537. (TTY users in
Canada can dial 1-800-263-3830.)
Customer Assistance
Offices
HUMMER encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail HUMMER,
refer to the addresses below.
United States – Customer
Assistance
HUMMER Customer Assistance
Center
P.O. Box 33177
Detroit, MI 48232-5177
www.HUMMER.com
1-866-HUMMER6 (1-866-486-6376)
1-800-833-6537 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-866-HUMMER6 (1-866-486-6376)
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
7-4 Customer Assistance Information

Canada – Customer
Assistance
General Motors of Canada Limited
Customer Communication Centre,
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas – Customer
Assistance
Please contact the local General
Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S.
Virgin Islands) – Customer
Assistance
General Motors de Mexico, S. de
R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility
Reimbursement Program
This program, available to qualied
applicants, can reimburse you up to
$1,000 of the cost of eligible
aftermarket adaptive equipment
required for your vehicle, such as
hand controls or a wheelchair/
scooter lift.
The offer is available for a very
limited period of time from the date of
vehicle purchase/lease. For more
details, or to determine your vehicle’s
eligibility, visit gmmobility.com or call
the GM Mobility Assistance Center at
1-800-323-9935. Text telephone
(TTY) users, call 1-800-833-9935.
Customer Assistance Information 7-5