2009 GMC SIERRA Owner's Manual

OnStar®System
OnStar uses several innovative technologies and live
advisors to provide a wide range of safety, security,
information, and convenience services. If the airbags
deploy, the system is designed to make an automatic
call to OnStar Emergency advisors who can request
emergency services be sent to your location. If the keys
are locked in the vehicle, call OnStar at 1-888-4-ONSTAR
to have a signal sent to unlock the doors. OnStar
Hands-Free Calling, including 30 trial minutes good
for 60 days, is available on most vehicles. OnStar
Turn-by-Turn Navigation service, with one trial route,
is available on most vehicles. Press the OnStar button
to have an OnStar advisor contact Roadside Service.OnStar service is provided subject to the OnStar Terms
and Conditions included in the OnStar Subscriber
glove box literature.
Some services such as Remote Door Unlock or Stolen
Vehicle Location Assistance may not be available until
the owner of the vehicle registers with OnStar. After the
rst prepaid year, contact OnStar to select a monthly or
annual subscription payment plan. If a payment plan
is not selected, the OnStar system and all services,
including airbag notication and emergency services,
may be deactivated and no longer available. For more
information visit onstar.com (U.S.) or onstar.ca (Canada),
or press the OnStar button to speak with an advisor.
Not all OnStar services are available on all vehicles.
To check if this vehicle is able to provide the services
described below, or for a full description of OnStar
services and system limitations, see the OnStar Owner’s
Guide in the glove box or visit onstar.com (U.S.) or
onstar.ca (Canada), contact OnStar at 1-888-4-ONSTAR
(1-888-466-7827) or TTY 1-877-248-2080, or press the
OnStar button to speak with an OnStar advisor 24 hours
a day, 7 days a week.
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OnStar Services Available with the
Safe & Sound Plan
Automatic Notication of Airbag Deployment
Advanced Automatic Crash Notication (AACN)
(If equipped)
Link to Emergency Services
Roadside Assistance
Stolen Vehicle Location Assistance
Remote Door Unlock/Vehicle Alert
OnStar Vehicle Diagnostic Email
GM Goodwrench On Demand Diagnostics
OnStar Hands-Free Calling with 30 trial minutes
OnStar Virtual Advisor (U.S. Only)
OnStar Services Included with
Directions & Connections Plan
All Safe and Sound Plan Services
OnStar Turn-by-Turn Navigation (If equipped) or
Driving Directions - Advisor delivered
RideAssist
Information and Convenience Services
OnStar Hands-Free Calling
OnStar Hands-Free Calling allows eligible OnStar
subscribers to make and receive calls using voice
commands. Hands-Free Calling is fully integrated into
the vehicle, and can be used with OnStar Pre-Paid
Minute Packages. Most vehicles include 30 trial minutes
good for 60 days. Hands-Free Calling can also be
linked to a Verizon Wireless service plan in the U.S. or
a Bell Mobility service plan in Canada, depending
on eligibility. To nd out more, refer to the OnStar
Owner’s Guide in the vehicle’s glove box, visit
onstar.com or onstar.ca, or speak with an OnStar
advisor by pressing the OnStar button or calling
1-888-4-ONSTAR (1-888-466-7827).
OnStar Turn-by-Turn Navigation
Vehicles with the OnStar Turn-by-Turn Navigation
system can provide voice-guided driving directions.
Press the OnStar button to have an OnStar advisor
locate a business or address and download driving
directions to the vehicle. Voice-guided directions to the
desired destination will play through the audio system
speakers. See the OnStar Owner’s Guide for more
information.
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OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of OnStar
Hands-Free Calling that uses minutes to access
location-based weather, local traffic reports, and stock
quotes. Press the phone button and give a few simple
voice commands to browse through the various topics.
See the OnStar Owner’s Guide for more information.
This feature is only available in the continental U.S.
OnStar Steering Wheel Controls
This vehicle may have a Talk/Mute button that can
be used to interact with OnStar Hands-Free Calling.
SeeAudio Steering Wheel Controls on page 3-141for
more information.
On some vehicles, the mute button can be used to
dial numbers into voice mail systems, or to dial phone
extensions. See the OnStar Owner’s Guide for more
information.
How OnStar Service Works
The OnStar system can record and transmit vehicle
information. This information is automatically sent to an
OnStar Call Center when the OnStar button is pressed,
the emergency button is pressed, or if the airbags or
AACN system deploy. This information usually includes
the vehicle’s GPS location and, in the event of a crash,
additional information regarding the crash that the vehicle
was involved in (e.g. the direction from which the vehicle
was hit). When the Virtual Advisor feature of OnStar
Hands-Free Calling is used, the vehicle also sends
OnStar the vehicle’s GPS location so they can provide
services where it is located.
OnStar service cannot work unless the vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar service
also cannot work unless the vehicle is in a place where
the wireless service provider OnStar has hired for that
area has coverage, network capacity and reception when
the service is needed, and technology that is compatible
with the OnStar service. Not all services are available
everywhere, particularly in remote or enclosed areas,
or at all times.
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Location information about the vehicle is only available
if the GPS satellite signals are unobstructed and
available.
The vehicle must have a working electrical system,
including adequate battery power, for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service at any particular time or place. Some
examples are damage to important parts of the vehicle
in a crash, hills, tall buildings, tunnels, weather or
wireless phone network congestion.
Your Responsibility
Increase the volume of the radio if the OnStar advisor
cannot be heard. If the light next to the OnStar buttons
is red, the system may not be functioning properly.
Press the OnStar button and request a vehicle
diagnostic. If the light appears clear (no light is
appearing), your OnStar subscription has expired and
all services have been deactivated. Press the OnStar
button to conrm that the OnStar equipment is active.
Universal Home Remote
System
The Universal Home Remote System provides a way to
replace up to three hand-held Radio-Frequency (RF)
transmitters used to activate devices such as garage
door openers, security systems, and home lighting.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modications to this system by other than
an authorized service facility could void authorization to
use this equipment.
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Universal Home Remote System
Operation (With Three Round LED)
This vehicle may have the Universal Home Remote
System. If there are three round Light Emitting Diode
(LED) indicator lights above the Universal Home Remote
buttons, follow the instructions below.
This system provides a way to replace up to three
remote control transmitters used to activate devices
such as garage door openers, security systems,
and home automation devices.Do not use this system with any garage door opener
that does not have the stop and reverse feature.
This includes any garage door opener model
manufactured before April 1, 1982.
Read the instructions completely before attempting to
program the transmitter. Because of the steps involved,
it may be helpful to have another person assist with
programming the transmitter.
Be sure to keep the original remote control
transmitter for use in other vehicles, as well as,
for future programming. Only the original remote
control transmitter is needed for Fixed Code
programming. The programmed buttons should be
erased when the vehicle is sold or the lease ends.
See “Erasing Universal Home Remote Buttons”
later in this section.
Park the vehicle outside of the garage when
programming a garage door. Be sure that people
and objects are clear of the garage door or gate
that is being programmed.
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Programming Universal Home
Remote — Rolling Code
For questions or help programming the Universal
Home Remote System, call 1-866-572-2728 or go
to learcar2u.com.
Most garage door openers sold after 1996 are Rolling
Code units.
Programming a garage door opener involves
time-sensitive actions, so read the entire procedure
before starting. Otherwise, the device will time out
and the procedure will have to be repeated.
To program up to three devices:
1. From inside the vehicle, press the two outside
buttons at the same time for one to two seconds,
and immediately release them.2. Locate in the garage, the garage door opener
receiver (motor-head unit). Locate the “Learn” or
“Smart” button. It can usually be found where the
hanging antenna wire is attached to the motor-head
unit and may be a colored button. Press this button.
After pressing this button, complete the following
steps in less than 30 seconds.
3. Immediately return to the vehicle. Press and hold
the Universal Home Remote button that will be
used to control the garage door until the garage
door moves. The indicator light, above the selected
button, should slowly blink. This button may
need to be held for up to 20 seconds.
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4. Immediately, within one second, release the button
when the garage door moves. The indicator light
will blink rapidly until programming is complete.
5. Press and release the same button again.
The garage door should move, conrming
that programming is successful and complete.
To program another Rolling Code device such as an
additional garage door opener, a security device, or home
automation device, repeat Steps 1 through 5, choosing a
different function button in Step 3 than what was used for
the garage door opener.
If these instructions do not work, the garage door
opener is probably a Fixed Code unit. Follow the
Programming instructions that follow for a Fixed Code
garage door opener.
Programming Universal Home
Remote — Fixed Code
For questions or help programming the Universal
Home Remote System, call 1-866-572-2728 or go
to learcar2u.com.
Most garage door openers sold before 1996 are Fixed
Code units.
Programming a garage door opener involves
time-sensitive actions, so read the entire procedure
before starting. Otherwise, the device will time out
and the procedure will have to be repeated.To program up to three devices:
1. To verify that the garage door opener is a Fixed
Code unit, remove the battery cover on the hand
held transmitter supplied by the manufacturer of the
garage door opener motor. If there are a row of dip
switches similar to the graphic above, the garage
door opener is a Fixed Code unit. If you do not
see a row of dip switches, return to the previous
section for Programming Universal Home
Remote – Rolling Code.
Your hand held transmitter can have between
eight to 12 dip switches depending on the brand
of transmitter.
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The garage door opener receiver (motor head unit)
could also have a row of dip switches that can
be used when programming the Universal Home
Remote. If the total number of switches on the motor
head and hand held transmitter are different, or if
the dip switch settings are different, use the dip
switch settings on the motor head unit to program
the Universal Home Remote. The motor head dip
switch settings can also be used when the original
hand held transmitter is not available.
The panel of switches might not appear exactly as
they do in the examples above, but they should
be similar.
The switch positions on the hand-held transmitter
could be labeled, as follows:
A switch in the up position could be labeled
as “Up,” “+,” or “On.”
A switch in the down position could be labeled
as “Down,” “−,” or “Off.”
A switch in the middle position could be labeled
as “Middle,” “0,” or “Neutral.” Example of Eight Dip Switches with Two Positions
Example of Eight Dip Switches with Three Positions
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