2009 FORD F350 phone

In Canada:
Mailing address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
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If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
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Conditioning
Bottles of King Ranch Leather Conditioner are available at the King
Ranch Saddle Shop. Visit the Web site atwww.krsaddleshop.com,or
telephone (in the United States) 1–800–282–KING (5464). If you are
unable to obtain King Ranch Leather Conditioner, use another premium
leather conditioner.
•Apply your first conditioning treatment within six months of taking
delivery of your vehicle. Condition twice yearly in order to replenish
lost oils and revitalize the aroma, suppleness and resilience of the
leather.
•Clean the surfaces using the steps outlined in theCleaningsection.
•Ensure the leather is dry then apply a nickel-sized amount of
conditioner to a clean, dry cloth
•Rub the conditioner into leather until it disappears. Allow the
conditioner to dry and repeat the process for the entire interior. If a
film appears, wipe off film with a dry, clean cloth.
UNDERBODY
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
Note:Use care when using a power washer to clean the driveline,
especially the driveshaft and interfacing components. The high-pressure
fluid could penetrate the sealed parts and cause damage.
FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS
Your authorized dealer has many quality products available to clean your
vehicle and protect its finishes. These quality products have been
specifically engineered to fulfill your automotive needs; they are custom
designed to complement the style and appearance of your vehicle. Each
product is made from high quality materials that meet or exceed rigid
specifications. For best results, use the following products or products of
equivalent quality:
Motorcraft Bug and Tar Remover (ZC-42)
Motorcraft Car Care Kit (ZC-26)
Motorcraft Car Wash (Canada only) (CXC-83)
Motorcraft Custom Bright Metal Cleaner (ZC-15)
Motorcraft Custom Clear Coat Polish (ZC–8–A)
Motorcraft Custom Vinyl Protectant (ZC-40-A)
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Lifestyle
Ash cup / smoker’s package
Bedliners and bedmats
Cargo organization and management
Towing mirrors
Trailer hitches, wiring harnesses and accessories
Peace of mind
Mobile-Ease™ hands-free communication system
Remote start
Vehicle security systems
Wheel locks
Not all accessories are available for all models.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification Label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by your authorized dealer.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner may adversely affect
battery performance and durability.
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Accessories
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A
Accessory delay ........................110
Air cleaner filter ...............402, 404
Air conditioning ..........................84
Airbag supplemental restraint
system ........................................193
and child safety seats ............195
description ..............................193
disposal ....................................197
driver airbag ............................195
indicator light .........................197
operation .................................195
passenger airbag .....................195
passenger deactivation
switch ......................................198
Ambulance packages ..................10
Antifreeze
(see Engine coolant) ................377
Anti-lock brake system
(see Brakes) ......................280–281
Anti-theft system ..............168, 171
arming the system ..........169, 171
disarming a triggered
system .....................................171
triggering .................................171
Audio system
(see Radio) ......................26, 28, 35
Automatic transmission ............285
driving an automatic
overdrive .................................287
fluid, adding ............................397
fluid, checking ........................397
fluid, refill capacities ..............405
Auxiliary Input Jack ...................42
Auxiliary power point ...............107
Axle
refill capacities ........................405B
Battery .......................................375
acid, treating emergencies .....375
jumping a disabled battery ....343
maintenance-free ....................375
replacement, specifications ...404
servicing ..................................375
Belt-Minder
.............................189
Booster seats .............................221
Brakes ........................................280
anti-lock ...........................280–281
anti-lock brake system (ABS)
warning light ...........................281
fluid, checking and adding ....396
fluid, refill capacities ..............405
parking ....................................281
shift interlock ..........................285
trailer .......................................267
Bulbs ............................................95
C
Capacities for refilling fluids ....405
Cassette tape player ...................26
Cell phone use ..............................9
Child safety seats ......................206
attaching with tether
straps .......................................215
in front seat ....................207, 211
in rear seat ..............207, 211, 215
LATCH .....................................215
Child safety seats - booster
seats ...........................................221
Cleaning your vehicle
engine compartment ..............359
instrument panel ............361–362
interior .....................................363
plastic parts ............................360
2009 F-250/350/450/550(f23)
Owners Guide, 3rd Printing
USA(fus)
Index
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