2009 FORD EXPLORER tow

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Push in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
22 15A Brake switch, Bi-color stop lamps,
CHMSL, All turn lamps
23 15A Interior lamps, Puddle lamps,
Battery saver, Instrument
illumination, Homelink
24 10A Cluster, Theft LED
25 15A Trailer tow park lamps
26 15A License plate/rear park lamp,
Front park lamps, Manual climate
27 15A Tri-color stop lamps
28 10A Manual/DEATC
CB1 25A Windows
The following relays are located on either side of the passenger
compartment fuse panel. See your authorized dealer for service of these
relays.
Fuse/Relay Location Description
Relay 1 Delayed ACC
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The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 50A** BATT 2 (SJB)
2 50A** BATT 3 (SJB)
3 50A** BATT 1 (SJB)
4 30A** Fuel pump, Injectors
5 30A** Third row seat (left)
6 40A** ABS pump
7 40A** Powertrain Control Module
(PCM)
8 — Not used
9 — Not used
10 30A** Power seat (right)
11 30A** Starter
12 30A** Third row seat (right)
13 30A** Trailer tow battery charger
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
40 15A* Fan clutch, PCV valve, AC clutch
relay, GCC fan
41 15A* SDARS, DVD, SYNC
42 15A* Redundant brake switch, EVMV,
MAFS, HEGO, EVR, VCT1 (4.6L
engine only), VCT2 (4.6L engine
only), CMCV (4.6L engine only),
CMS
43 15A* Coil on plug (4.6L engine only),
Coil tower (4.0L engine only)
44 15A* Injectors
45B — GCC fan relay
45A — Not used
46B — Not used
46A — Not used
49 — Fuel pump relay
50B — A/C clutch relay
50A — Fog lamps relay
51 — Not used
52 — Not used
53 — One Touch Integrated Start
(OTIS) (diode)
54 — Trailer battery charger relay
55B — Front wiper relay
55A — PCM relay
56B — Starter relay
56A — Blower relay
* Mini Fuses ** Cartridge Fuses
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A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that
is different in brand, size or appearance from the road tires and wheels
and can be one of three types:
1.T-type mini-spare:This spare tire begins with the letter “T” for tire
size and may have “Temporary Use Only” molded in the sidewall
2.Full-size dissimilar spare with label on wheel:This spare tire has
a label on the wheel that states: “THIS TIRE AND WHEEL FOR
TEMPORARY USE ONLY”
When driving with one of the dissimilar spare tires listed above,do not:
•Exceed 50 mph (80 km/h)
•Load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label
•Tow a trailer
•Use snow chains on the end of the vehicle with the dissimilar spare
tire
•Use more than one dissimilar spare tire at a time
•Use commercial car washing equipment
•Try to repair the dissimilar spare tire
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
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The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface, activate
the hazard flashers and set the
parking brake.
2. Place gearshift lever in P (Park)
and turn engine off.
3. Turn off the power running boards (if equipped). Refer toRunning
boardsin theDriver Controlschapter.
Note:Passengers should not remain in the vehicle when the vehicle is
being jacked.
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Location of the spare tire and tools
The spare tire and tools for your vehicle are stowed in the following
locations:
Tool Location
Spare tire Under the vehicle, just in front of
the rear bumper. The spare tire
winch drive nut is located at the
rear center of the cargo area
under a lid.
Jack, lug nut wrench, jack handle,
wheel chockBehind the rear seat under the
carpeted floor lid in the cargo
floor. The tools are located in a
bag attached to the jack.
Removing the jack and tools
1. Open liftgate and remove the
carpeted floor lid.
2. Turn jack screw eyelet (1)
counterclockwise to release
pressure.
3. Rotate the locking pin (2)
clockwise until loose then pull out
until it stops and remove the jack
and tool bag from the bracket.
4. Remove the chock and jack tools
from the provided bag rotate the
wrench socket out from the handle.
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