
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
instrument panel by the radio. The
hazard flashers will operate when
the ignition is in any position or if
the key is not in the ignition.
Push in the flasher control and all
front and rear direction signals will flash. Press the flasher control again
to turn them off. Use it when your vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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FUEL PUMP SHUT-OFF SWITCHFUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.
The fuel pump shut-off switch is
located behind an access panel in
the left rear quarter trim panel, near
the liftgate.
The fuel pump shut-off switch has a
red reset button on top of it.
If your vehicle is equipped with a
power liftgate, the fuel pump
shut-off switch will be left of the
power liftgate motor.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the off position.
2. Check the fuel system for leaks.
3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pushing in on the reset button.
4. Turn the ignition to the on position. Pause for a few seconds and
return the key to the off position.
5. Make a further check for leaks in the fuel system.
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The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 30A Smart window #1
2 15A Driver side memory module
3 15A FES, Audio rear seat controls,
SDARS, SYNC
4 30A Smart window #2
5 10A Keypad illumination, 3rd row seat
enable, Brake Shift Interlock
(BSI), SPDJB
6 20A Turn signals
7 10A Low beam headlamps (left)
8 10A Low beam headlamps (right)
9 15A Interior lights
10 15A Backlighting, Puddle lamps
11 10A Not used (spare)
12 7.5A Power mirror switch, Driver seat
memory switch
13 5A Not used (Spare)
14 10A Power liftgate module – keep-alive
power
15 10A Climate control
16 15A Not used (Spare)
17 20A All lock motor feeds, Liftgate
release, Liftglass release
18 20A Second row heated seats
19 25A Rear wiper
20 15A Adjustable pedals, Datalink
21 15A Fog lamps, Cornering lamps
22 15A Park lamps relay
23 15A High beam headlamps
24 20A Horn relay
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty
Guide/Customer Information Guideto find out which parts and
services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other lit material away from the battery and
all fuel related parts.
WARNING:Turn off the power running boards, if equipped,
before working under the vehicle, jacking or placing any object
under the vehicle. Never place your hand between the extended
running board and the vehicle. A moving running board may cause
injury.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
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4. To attach the new wiper to the
wiper arm, align the cross pin and
keyway (denoted with the arrows)
and firmly press the wiper blade
into the wiper arm until an audible
snap is heard.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the
engine oil level dipstick.
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again.
•If the oil level iswithin this
range,the oil level is acceptable.
DO NOT ADD OIL.
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2. Poor fuel quality or water in the fuel—the engine may misfire or run
poorly.
3. The fuel fill inlet may not have been properly closed. SeeEasy Fuel™
“no cap” fuel systemin this chapter.
4. Driving through deep water—the electrical system may be wet.
These temporary malfunctions can be corrected by filling the fuel tank
with good quality fuel, properly closing the fuel fill inlet or letting the
electrical system dry out. After three driving cycles without these or any
other temporary malfunctions present, theService engine soon
indicator should stay off the next time the engine is started. A driving
cycle consists of a cold engine startup followed by mixed city/highway
driving. No additional vehicle service is required.
If theService engine soon
indicator remains on, have your vehicle
serviced at the first available opportunity. Although some malfunctions
detected by the OBD-II may not have symptoms that are apparent,
continued driving with theService engine soon
indicator on can
result in increased emissions, lower fuel economy, reduced engine and
transmission smoothness, and lead to more costly repairs.
Readiness for Inspection/Maintenance (I/M) testing
Some state/provincial and local governments may have
Inspection/Maintenance (I/M) programs to inspect the emission control
equipment on your vehicle. Failure to pass this inspection could prevent
you from getting a vehicle registration. Your vehicle may not pass the I/M
test if theService engine soon
indicator is on or not working
properly (bulb is burned out), or if the OBD-II system has determined
that some of the emission control systems have not been properly
checked. In this case, the vehicle is considered not ready for I/M testing.
If theService engine soon
indicator is on or the bulb does not
work, the vehicle may need to be serviced. Refer to the On board
diagnostics (OBD-II) description in this chapter.
If the vehicle’s engine or transmission has just been serviced, or the
battery has recently run down or been replaced, the OBD-II system may
indicate that the vehicle is not ready for I/M testing. To determine if the
vehicle is ready for I/M testing, turn the ignition key to the on position
for 15 seconds without cranking the engine. If theService engine
soon
indicator blinks eight times, it means that the vehicle is not
ready for I/M testing; if theService engine soon
indicator stays on
solid, it means that the vehicle is ready for I/M testing.
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Illuminated visor mirror ...........109
Infant seats
(see Safety seats) .....................232
Inspection/maintenance (I/M)
testing ........................................395
Instrument panel
cleaning ...................................361
cluster ........................................12
lighting up panel and
interior .......................................97
J
Jack ............................................331
positioning ...............................331
storage .....................................331
Jump-starting your vehicle ......341
K
Keyless entry system ...............176
autolock ...................................165
keypad .....................................176
locking and unlocking doors ..177
programming entry code .......176
Keys ...................................163, 179
positions of the ignition .........284
L
Lamps
autolamp system .......................95
bulb replacement
specifications chart ................101
daytime running light ...............96
fog lamps ...................................96
headlamps .................................95
headlamps, flash to pass ..........96
instrument panel, dimming .....97
interior lamps ...................99, 102
replacing bulbs ...............102, 105LATCH anchors .........................235
Liftgate ......................155, 159, 171
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........291
Limited-slip axle .......................299
Load limits .................................269
Loading instructions .................275
Locks
autolock ...................................165
childproof ................................169
doors ........................................165
Lubricant specifications ...........401
Lug nuts ....................................340
Lumbar support, seats .....188–189
M
Message center .................131, 141
english/metric button .....136, 146
system check button ......135, 144
warning messages ...........138, 151
Mirrors ...............................115, 117
automatic dimming rearview
mirror ......................................116
fold away .................................117
heated ..............................118–119
programmable memory ..........172
signal .......................................119
Moon roof ..................................126
Motorcraft parts ........365, 383, 400
N
Navigation system .......................83
O
Octane rating ....................387–388
Oil (see Engine oil) ..................372
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