Page 65 of 82
MESSAGE READER
Problem Probable Cause Possible Solution
I receive SMS messages on the
cellular telephone but not on
Blue&Me™
SMS texts received from your phone
carrier service center show abnormal
displaying of sender's name or number
Blue&Me™stopped receiving
messages from your cellular
telephone
You cannot display some SMS
messages, present on your cellular
telephone, on Blue&Me™SMS
message list
Not all cellular telephones support
SMS messages transfer to Blue&Me™
Not all mobile phones support correct
transfer of the phone carrier's name
sending the SMS text to Blue&Me™
You might have set by mistake
the option NOT ACTIVE from menu
Notification settings
Blue&Me™is capable to read and
store last 20 received SMS messages
while the telephone set is connected to
the system. Messages received in other
contexts are not transferred to
Blue&Me™Check that your cellular telephone
supports the function for transmitting SMS
Messages by Bluetooth technology or, for
further information, see chapter “LIST OF
TELEPHONE SETS SUPPORTED BY
Blue&Me™”, or site www.fiat.com
–
Set, on menu notification settings,
either VISUAL+ACOUSTIC notification
or NOT VISUAL notification
READER FUNCTIONS
SMS MESSAGES, paragraph
NOTIFICATION SETTINGS
SMS messages stored by Blue&Me™ can
be deleted
READER FUNCTIONS SMS
MESSAGES, paragraphs SMS MESSAGES
MANAGEMENT AND DELETING ALL
SMS MESSAGES
64
603_97_203 LINEA BLUE GB 1ed 8-06-2009 11:23 Pagina 64
Page 66 of 82
65
Problem Probable Cause Possible Solution
Some SMS messages or part of
them are not read, or are not
correctly read by Blue&Me™
hands-free kit
Blue&Me™SMS messages reader
displays sender telephone number
instead of sender name
Sometimes received SMS message
sender cannot be called
Some “special” characters within
received SMS message, cannot be
interpreted by Blue&Me™
Probably, during portable phone
registration step, you chose not to
download the telephone book, or, if
your portable phone only supports the
management of single contacts, you
chose to download some contacts only
Some SMS messages, e.g. the ones sent
by telephone operator, have no associ-
ated sender telephone number, so op-
tion CALLcannot be used–
To download your cellular telephone
book, refer to special item on menu
Settings
SETTING FUNCTIONS, paragraphs
CELLULAR TELEPHONE
REGISTRATION and USER DATA
MANAGEMENT
–
603_97_203 LINEA BLUE GB 1ed 8-06-2009 11:23 Pagina 65
Page 67 of 82
MEDIA PLAYER
Problem Probable Cause Possible Solution
Displayed message:
NO MEDIA
Or Blue&Me™says:
“No media found”
After connecting your USB device and
turnin the ignition key to MAR, no music
is played
After inserting a USB device
and turning the car key to the MAR
position, Blue&Me™malfunctions
occur. (e.g. failure to reproduce musical
tracks or no voice messages)
❒Follow the instructions to connect
your USB device to Blue&Me™.
❒Store digital audio files on your USB
memory devices following the
instructions given by your media file
software.
❒Remove the USB device from the
USB port and refit it to
build again the media library.
❒Check whether your USB device
is supported by Blue&Me™.
Wait for library building.
If the time required to build the library
is excessive, you can intervene by
reducing the number of audio files
stored on your USB device.
Disable on the USB device such
function.
❒No USB device connected to the
USB port in the car.
❒No digital audio file stored on the
USB memory device.
❒If power supply is interrupted,
(e.g.: car battery disconnection),
Blue&Me™will loose power tem-
porarily. In this event media library
shall be rebuilt
❒Your USB memory device is not
supported by Blue&Me™.
Building the media library may require
a few minutes.
You may have used a USB device with
the PASSWORD function enabled.
66
603_97_203 LINEA BLUE GB 1ed 8-06-2009 11:23 Pagina 66
Page 68 of 82
67
Problem Probable Cause Possible Solution
Displayed message:
NO PLAYLISTS
Or Blue&Me™says:
“No playlist found”
Displayed message:
INVALID
Displayed message:
EMPTY PLAYLIST
Or Blue&Me™says:
“Empty playlist.”
Displayed message: BAD MEDIA
Indication on sound
system display:
MEDIAPLAYER
in absence of USB device
connected to the car USB port
Build a playlist on your computer using your
media file software and then copy it to your USB
device
❒Make sure the playlist is in .m3uor .wplformat.❒Build the playlist again following the instructions
given in section BUILDING PLAYLISTS FOR
Blue&Me™- PRACTICAL HINTS.
❒If the problem persists, delete the playlist from
your USB device.
❒Delete the playlist from your
USB device or copy media files to the playlist
using your media file software.
❒Reduce the number of tracks
in the playlist, using your media file software.
Delete bad media from your USB device
❒To change the current audio source, press button
SRC/OK or the dedicated buttons FM, AM, CD
on the sound system front panel.
❒With ignition key at MAR, insert and then
remove the USB device from the car USB port.
❒To avoid displaying of MEDIAPLAYER
indication in absence of USB device, always
remove the USB device when the ignition key is
at MAR, or stop playback (with voice command
STOP) before removing the USB device from
the car USB port. No playlist is stored on the USB
device connected
Playlist is damaged or invalid
❒No media file is contained
in the playlist
❒The .wplfile is too large for
Blue&Me™memory capacity
❒The playlist does not contain
references to media files on your
USB device
Digital audio file is damaged or invalid
The USB device has been removed
from the car USB port with the
ignition key at STOP
603_97_203 LINEA BLUE GB 1ed 8-06-2009 11:23 Pagina 67
Page 69 of 82
Problem Probable Cause Possible Solution
Displayed message:
PROTECTED
Or Blue&Me™says:
“Protected content”.
Blue&Me™does not play all the digital
audio files in the playlist
The media library does not show
all the digital audio files stored
on the USB device
After pronouncing a command,
Blue&Me™says:
“Command not available”, although
the command you prompt is a first
level voice command–
For further details see section
“SUPPORTED USB MEMORY DEVICES”
–
If the track is paused, resume
playback by pressing
&/ESC.
Then pronounce the voice command
again. The track selected is DRM-protected
and it cannot be played by
the media player
Your playlist contains DRM-protected
files that cannot be played; or it
contains references to invalid media
files
❒Your playlist contains DRM-
protected files that are ignored
during playback
❒Your playlist contains more than
20.000 tracks, that is the max.
number of files that can be copied
to the media library.
❒The playlist stored on your USB
device contains more than 20
nested folders.
Nested folders files will not be
copied to the media library.
Certain commands are not available
when the track is paused or the CD
player is playing a track
68
603_97_203 LINEA BLUE GB 1ed 8-06-2009 11:23 Pagina 68
Page 70 of 82
69
Problem Probable Cause Possible Solution
The same USB memory device
previously connected takes
more than 10 seconds to restart
playback on Blue&Me™
To reset the USB memory device using
Microsoft®Windows®XP, click on My
Computer in the Startmenu, click
rightwards on the USB memory device,
select Properties, select Tools, click
on key
“Check Now...” in field
“Error-checking”,select “Automatically fix
file system errors” and then click Start.
To avoid future problems, remove the
USB device using the option “Secure
hardware removal”. You removed the USB memory device
from the PC before it was ready
603_97_203 LINEA BLUE GB 1ed 8-06-2009 11:23 Pagina 69
Page 71 of 82
Problem Probable Cause Possible Solution
iPod not working
Playing of audio files from iPhone
devices failed
❒Use an alternative USB memory
stick or reset the iPod for Windows
❒UEnable usage as a external disc
(this function cannot be selected with
iPod touch and iPhones)
❒Modify the track format to one that
is compatible with Blue&Me™
❒Use the Lineaccessori Fiat Media
Player Blue&Me™ adapter.
❒Use the Media Player Blue&Me™
adapter, available from Lineaccessori
Fiat
❒The iPod could have beeno updated
with software that is not compatible
with Windows Mobile™
(as Blue&Me™is a system
developed in partnership with
Microsoft only systems that support
Windows Mobile™ are compatible)
❒The iPod has not been configured as
an external disk
❒It has been enabled for use as a
external disc but there are tracks
inside in M4P format (these formats
are not supported by Blue&Me™)
❒iPod cannot by configured as an
external disk (e.g. iPod Touch, etc.)
❒The iPhone devices are not
configurable as external disks
iPod
70
603_97_203 LINEA BLUE GB 1ed 8-06-2009 11:23 Pagina 70
Page 72 of 82
71
Problem Probable Cause Possible Solution
With iPods or USB memory sticks the
system continues playing the same track
or the “forward” button has to be pressed
to move on to the next track
The iPod connected to the
Blue&Me™is not charged
There is a specific item in the menu,
like “continuous play”
or “individual track repetition”,
which must be deactivated.
Proceed with the deactivation:
❒press the controls activation button
on the steering wheel
❒when requested by the system, say
“DEACTIVATE CONTINUOUS
PLAY”
in a clear tone
❒wait for voice confirmation by the
system which will say “CONTINU-
OUS PLAY DEACTIVATED”
Remember that your iPod must have
some charge or wait a few minutes un-
til the system recharges it The repetition function for each indivi-
dual track may have inadvertently been
activated
When the ignition is ON the vehicle
recharges the iPod unless the iPod is
completely run down
603_97_203 LINEA BLUE GB 1ed 8-06-2009 11:23 Pagina 71
