
This is why you should always talk to an authorized
dealer’s service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
•If an authorized dealership is unable to resolve the
concern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealership name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
452 IF YOU NEED CONSUMER ASSISTANCE 

a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street, SW., Wash-
ington, D.C. 20590. You can also obtain other information
about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to:Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:
A street address is required when ordering
manuals (no P.O. Boxes).
•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler LLC
IF YOU NEED CONSUMER ASSISTANCE 455
9 

Anti-Lock (ABS)....................... 294
Fluid Check ....................... 403,430
Master Cylinder ....................... 403
Parking ............................. 292
Warning Light ........................ 179
Brakes ............................... 402
Brake/Transmission Interlock ............... 275
Break-In Recommendations, New Vehicle ........ 77
Brightness, Interior Lights .................. 136
Bulb Replacement ..................... 418,419
Bulbs, Light .......................... 80,418
Calibration, Compass ..................... 191
Capacities, Fluid ........................ 427
Caps, Filler Fuel ............................... 337
Oil (Engine) .......................... 387
Power Steering ........................ 291
Radiator (Coolant Pressure) ............... 400Car Washes
............................ 407
Carbon Monoxide Warning ...............78,336
Cargo (Vehicle Loading) ................... 340
Cellular Phone ........................ 89,252
Certification Label ....................... 340
Chains, Tire ............................ 319
Changing A Flat Tire ..................... 357
Chart, Tire Sizing ........................ 303
Check Engine Light
(Malfunction Indicator Light) ............... 383
Checking Your Vehicle For Safety ............. 78
Checks, Safety ........................... 78
Child Restraint .................... 67,69,72,74
Child Restraint Tether Anchors .............71,72
Child Safety Locks ........................ 33
Clean Air Gasoline ....................... 333
Cleaning Wheels ............................. 408
Windshield Wiper Blades ................ 393
462 INDEX 

Gauge.............................. 172
Materials Added ....................... 335
Methanol ............................ 333
Octane Rating ...................... 332,429
Requirements ......................... 332
Specifications ......................... 429
Tank Capacity ........................ 427
Fuel System Caution ..................... 338
Fueling ............................... 337
Fuses ................................ 411
Garage Door Opener (HomeLink) ........... 146
Gas Cap (Fuel Filler Cap) ...............337,382
Gasoline, Clean Air ...................... 333
Gasoline, Reformulated ................... 333
Gauges Coolant Temperature ................... 173
Fuel ............................... 172
Odometer ........................... 177 Speedometer
......................... 172
Tachometer .......................... 172
Gear Ranges ........................ 277,282
General Information ...............18,26,117,332
General Maintenance ..................... 385
Glass Cleaning .......................... 409
Gross Axle Weight Rating ...............340,343
Gross Vehicle Weight Rating .............340,342
GVWR ............................... 340
Hands-Free Phone (uconnect) ................ 89
Hazard Driving Through Flowing, Rising, or Shallow
Standing Water ........................ 288
Hazard Warning Flasher ................... 356
Head Restraints ......................... 126
Headlight Washers ....................... 393
Headlights ............................ 422
Automatic ........................... 132
INDEX 467
10 

Phone, Cellular.......................... 89
Phone, Hands-Free (uconnect) ............... 89
Placard, Tire and Loading Information ......... 306
Power Deck Lid Release ....................... 39
Distribution Center (Fuses) ............... 411
Door Locks ........................... 30
Mirrors .............................. 88
Outlet (Auxiliary Electrical Outlet) .......... 155
Seats ............................... 124
Steering ............................. 291
Sunroof ............................. 152
Windows ............................. 35
Power Steering Fluid ..................... 430
Pregnant Women and Seat Belts .............. 51
Preparation for Jacking .................... 360
Pretensioners Seat Belts ............................ 49
Programmable Electronic Features ............ 193Programming Transmitters
(Remote Keyless Entry)
.................... 20
Radial Ply Tires ......................... 313
Radiator Cap (Coolant Pressure Cap) .......... 400
Radio Operation ........................ 252
Radio Remote Controls .................... 250
Radio, Satellite (uconnect gps) ............241,247
Rear Cupholder ......................... 159
Rear Seat, Folding ....................... 128
Rear Window Defroster ................... 163
Rear Window Features .................... 163
Rearview Mirrors ........................ 85
Reclining Front Seats ..................... 124
Recorder, Event Data ...................... 65
Recreational Towing ...................... 354
Reformulated Gasoline .................... 333
Refrigerant ............................ 392
Release, Hood .......................... 129
INDEX 473
10 

Transporting Pets........................ 77
Tread Wear Indicators .................... 316
Trip Odometer ....................... 172,177
Trunk Lid (Deck Lid) .................... 39,41
Trunk Release, Emergency .................. 41
Trunk Release Remote Control ............... 39
Turn Signals ......................... 134,174
UCI Connector ......................... 236
uconnect (Hands-Free Phone) ................ 89
Uniform Tire Quality Grades ................ 457
Universal Consumer Interface (UCI) Connector . . . 236
Universal Transmitter ..................... 146
Unleaded Gasoline ....................... 332
Untwisting Procedure, Seat Belt .............. 48
Vanity Mirrors ........................... 88
Variance, Compass ....................... 191
Vehicle Certification Label ................. 340 Vehicle Identification Number (VIN)
............ 6
Vehicle Loading ................... 306,340,341
Vehicle Modifications/Alterations .............. 7
Vehicle Storage ....................... 262,418
Vehicle Theft Alarm (Security Alarm) .......... 18
Video Entertainment System™ (Rear Seat Video
System) ............................... 248
Viscosity, Engine Oil ...................... 387
Voice Recognition System (VR) .............. 117
Warning Flasher, Hazard .................. 356
Warning Lights
(Instrument Cluster Description) ............. 172
Warnings and Cautions ..................... 6
Warranty Information ..................... 454
Washer, Adding Fluid ..................... 393
Washers, Windshield ................ 137,138,393
Washing Vehicle ......................... 407
INDEX 479
10 

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.