
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation withthe service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized selling dealer. They know your vehicle the
best, and are most concerned that you get prompt and
high quality service. The manufacturer’s authorized deal-
ers have the facilities, factory-trained technicians, special
tools, and the latest information to ensure the vehicle is
fixed correctly and in a timely manner.
9
IF YOU NEED CONSUMER ASSISTANCE 435

About Your Brakes....................274,277
ABS (Anti-Lock Brake System)............277,280
Adding Engine Coolant (Antifreeze).......... 386
Adding Fuel........................... 321
Adding Washer Fluid..................... 380
Additives, Fuel......................... 319
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . 376
Air Conditioner Maintenance............... 378
Air Conditioning........................ 230
Air Conditioning Controls................. 230
Air Conditioning Filter.................... 236
Air Conditioning, Operating Tips............ 237
Air Conditioning Refrigerant.............378,379
Air Conditioning System................230,378
Air Pressure, Tires....................... 298
Airbag................................ 45
Airbag Deployment..................... 50,52
Airbag Light..................... 51,54,68,158
Airbag Maintenance....................... 54Airbag, Side.......................... 46,51
Airbag, Window (Side Curtain)............. 46,51
AlarmLight ........................... 164
Alarm, Panic............................ 23
Alarm (Security Alarm).................... 18
Alarm System (Security Alarm)............... 18
Alterations/Modifications, Vehicle............. 7
Antenna, Satellite Radio................... 223
Antifreeze (Engine Coolant)...........385,386,414
Disposal............................ 387
Anti-Lock Brake System (ABS)............277,280
Anti-Lock Warning Light...............166,279
Anti-Theft Security Alarm (Theft Alarm)........ 18
Appearance Care........................ 395
Arming Theft System (Security Alarm)......... 18
Assistance Towing........................ 93
Auto Down Power Windows................ 33
Auto Unlock, Doors....................... 30
Automatic Dimming Mirror................. 75
444 INDEX

Compact Disc (CD) Maintenance............. 229
Compact Spare Tire...................... 300
Compass.............................. 175
Compass Calibration..................... 176
Compass Variance....................... 176
Computer, Trip/Travel.................... 172
Connector
UCI ................................ 217
Universal Consumer Interface (UCI)......... 217
Conserving Fuel........................ 172
Console.............................. 146
Console, Floor.......................... 146
Console, Overhead....................... 132
Contract, Service........................ 437
Coolant Pressure Cap (Radiator Cap).......... 387
Cooling System......................... 384
Adding Coolant (Antifreeze).............. 386
Coolant Capacity...................... 414
Coolant Level......................384,388Disposal of Used Coolant................ 387
Drain, Flush, and Refill.................. 385
Inspection........................... 388
Points to Remember.................... 388
Pressure Cap......................... 387
Radiator Cap......................... 387
Selection of Coolant (Antifreeze)......385,414,415
Corrosion Protection..................... 395
Cruise Control (Speed Control).............. 128
CruiseLight ........................... 156
Cupholders.........................144,399
Customer Assistance..................... 435
Data Recorder, Event...................... 55
Daytime Brightness, Interior Lights........... 124
Daytime Running Lights................... 121
Dealer Service.......................... 371
Deck Lid, Emergency Release................ 35
Deck Lid, Power Release................... 34
10
INDEX 447

Emission Control System Maintenance......369,418
Engine............................366,367
Air Cleaner.......................... 376
Block Heater......................... 250
Break-In Recommendations................ 66
Checking Oil Level..................... 372
Compartment......................366,367
Coolant (Antifreeze).................384,415
Cooling ............................. 384
Exhaust Gas Caution.................. 67,320
Fails to Start.......................... 249
Flooded, Starting...................... 249
Fuel Requirements..................... 316
Jump Starting......................... 356
Multi-Displacement.................... 280
Oil ...........................372,414,415
Oil Change Interval..................162,373
Oil Filler Cap......................... 374
OilFilter ............................ 375Oil Filter Disposal..................... 375
OilSelection .......................373,414
Oil Synthetic......................... 375
Overheating.......................... 338
Starting............................. 243
Temperature Gauge.................... 157
Engine Oil Viscosity...................... 374
Enhanced Accident Response Feature.......... 53
Entry System, Illuminated.................. 19
Ethanol............................... 317
Event Data Recorder...................... 55
Exhaust Gas Caution................ 67,320,382
Exhaust System....................... 67,381
Exterior Folding Mirrors................... 76
Exterior Lighting........................ 119
Exterior Lights.......................... 69
Filler Location Fuel...................... 321
10
INDEX 449

Saver Mode.......................... 172
Specifications......................... 415
Tank Capacity........................ 414
Fuel Optimizer......................... 172
Fuel Saver............................. 172
Fuel System Caution..................... 322
Fueling ............................... 321
Fuses................................ 400
Garage Door Opener (HomeLink) ........... 133
Gas Cap (Fuel Filler Cap)...............321,368
Gasoline, Clean Air...................... 317
Gasoline (Fuel)......................... 316
Conserving.......................... 172
Gasoline, Reformulated................... 317
Gauges
Coolant Temperature................... 157
Fuel............................... 156
Odometer........................... 161Speedometer......................... 156
Tachometer.......................... 156
Gear Ranges........................... 259
General Information............... 17,25,106,316
General Maintenance..................... 371
Glass Cleaning.......................... 399
Gross Axle Weight Rating...............324,326
Gross Vehicle Weight Rating.............324,325
GVWR ............................... 324
Hands-Free Phone (uconnect) ............... 78
Hazard
Driving Through Flowing, Rising, or Shallow
Standing Water........................ 270
Hazard Warning Flasher................... 338
Head Restraints......................... 114
Headlights............................ 409
Automatic........................... 120
Bulb Replacement...................... 409
10
INDEX 451

Auto Unlock.......................... 30
Automatic Door........................ 30
Door................................ 28
Power Door........................... 29
Low Tire Pressure System.................. 307
Lower Anchors and Tether for
CHildren (LATCH)..................... 60,62
Lubrication, Body....................... 379
Lumbar Support........................ 114
Maintenance Free Battery.................. 376
Maintenance, General..................... 371
Maintenance Procedures................... 371
Maintenance Schedule.................... 418
Maintenance, Sunroof..................... 142
Malfunction Indicator Light (Check Engine) . . 166,369
Manual, Service......................... 439
Manual Transmission...............251,392,394
Fluid Level Check...................392,394Map/Reading Lights..................123,132
Master Cylinder (Brakes).................. 390
Methanol............................. 317
Mini-Trip Computer...................... 172
Mirrors ................................ 75
Automatic Dimming..................... 75
Electric Powered....................... 76
Electric Remote........................ 76
ExteriorFolding ........................ 76
Heated.............................. 77
Outside .............................. 75
Vanity ............................... 77
Mode
Fuel Saver........................... 172
Modifications/Alterations, Vehicle............. 7
Monitor, Tire Pressure System............... 307
Mopar Parts.........................370,438
MTBE/ETBE........................... 317
Multi-Displacement Engine System........... 280
10
INDEX 455

Refrigerant............................ 379
Release, Hood.......................... 117
Reminder, Lights On..................... 121
Reminder, Seat Belt....................... 42
Remote Control
Starting System........................ 26
Remote Keyless Entry (RKE)................. 20
Remote Sound System (Radio) Controls........ 228
Remote Starting System.................... 26
Remote Trunk Release..................... 34
Replacement Bulbs....................... 408
Replacement Keys........................ 16
Replacement Parts....................... 370
Replacement Tires....................... 303
Reporting Safety Defects................... 438
Resetting Oil Change Indicator.............. 162
Restraint, Head......................... 114
Restraints, Child......................... 57
Restraints, Occupant...................... 36Rocking Vehicle When Stuck................ 359
Rotation, Tires.......................... 306
Safety Checks Inside Vehicle................. 68
Safety Checks Outside Vehicle............... 69
Safety Defects, Reporting.................. 438
Safety, Exhaust Gas....................... 67
Safety Information, Tire................... 288
SafetyTips ............................. 67
Satellite Radio Antenna................... 223
Satellite Radio (uconnectstudios)........... 222
Schedule, Maintenance.................... 418
Seat Belt Maintenance.................... 399
Seat Belt Reminder....................... 42
Seat Belts.......................... 36,37,68
And Pregnant Women................... 44
Child Restraint................... 57,58,59,63
Extender............................. 45
Front Seat.......................... 37,38
458 INDEX

Snow Chains (Tire Chains)................. 304
Snow Tires............................ 306
Sound System
Kicker.............................. 227
Spare Tire..........................300,345
Spark Plugs............................ 415
Specifications
Fuel (Gasoline)........................ 415
Oil ................................ 415
Speed Control (Cruise Control).............. 128
Speedometer........................... 156
Starting............................. 26,243
Automatic Transmission................. 244
Cold Weather......................... 248
Emergency (Jump Starting)............... 356
Engine Fails to Start.................... 249
Remote.............................. 26
Starting and Operating.................... 243
Starting Procedures...................... 243Steering
Column Controls...................... 122
Column Lock......................... 127
Power.............................. 273
TiltColumn .......................... 127
Wheel, Tilt........................... 127
Steering Wheel Mounted Sound
System Controls......................... 228
Storage............................... 407
Storage, Vehicle......................235,407
StoringYourVehicle ...................... 407
Stuck, Freeing.......................... 359
Sun Roof.............................. 139
Sunglasses Storage....................... 132
Sunroof Maintenance..................... 142
Supplemental Restraint System - Airbag........ 45
Sway Control, Trailer..................... 326
Synthetic Engine Oil...................... 375
System, Remote Starting.................... 26
460 INDEX