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Voice Mail Calling
To learn how to access your voice mail, refer toWorking
with Automated Systems.
Working with Automated Systems
This method is used in instances where one generally has
to press numbers on the cellular phone keypad while
navigating through an automated telephone system.
You can use your UConnectsystem to access a voice
mail system or an automated service, such as a paging
service or automated customer service line. Some ser-
vices require immediate response selection. In some
instances, that may be too quick for use of the UConnect
system.
When calling a number with your UConnectsystem
that normally requires you to enter in a touch-tone
sequence on your cellular phone keypad, you can press
the VOICE RECOGNITION button and say the sequence
you wish to enter, followed by the wordSend.Forexample, if required to enter your PIN followed with a
pound, (3746#),youcanpresstheVOICE RECOGNI-
TION button and say,3746#Send.Saying a number,
or sequence of numbers, followed bySend,is also to be
used for navigating through an automated customer
service center menu structure, and to leave a number on
a pager.
You can also send stored UConnectphonebook entries
as tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to
call and then press the VOICE RECOGNITION button
and say, “Send.” The system will prompt you to enter the
name or number and say the name of the phonebook
entry you wish to send. The UConnectsystem will then
send the corresponding phone number associated with
the phonebook entry, as tones over the phone.
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NOTE:
•You may not hear all of the tones due to cellular phone
network configurations. This is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
Barge In - Overriding Prompts
The “Voice Recognition” button can be used when you
wish to skip part of a prompt and issue your voice
recognition command immediately. For example, if a
prompt is askingWould you like to pair a phone, clear
a...,you could press the VOICE RECOGNITION button
and say,Pair a Phoneto select that option without
having to listen to the rest of the voice prompt.
Turning Confirmation Prompts ON/OFF
Turning confirmation prompts off will stop the system
from confirming your choices (e.g., the UConnectsys-
tem will not repeat a phone number before you dial it).
•Press the PHONE button to begin.
•After theReadyprompt and the following beep, say
Setup Confirmations.The UConnectsystem will
play the current confirmation prompt status and you
will be given the choice to change it.
Phone and Network Status Indicators
If available on the radio and/or on a premium display
such as the instrument panel cluster, and supported by
your cellular phone, the UConnectsystem will provide
notification to inform you of your phone and network
status when you are attempting to make a phone call
using UConnect. The status is given for roaming, net-
work signal strength, phone battery strength, etc.
Dialing Using the Cellular Phone Keypad
You can dial a phone number with your cellular phone
keypad and still use the UConnectsystem (while dial-
ing via the cellular phone keypad, the user must exercise
caution and take precautionary safety measures). By
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BluetoothCommunication Link
Cellular phones have been found to lose connection to
the UConnectsystem. When this happens, the connec-
tion can generally be re-established by switching the
phone off/on. Your cellular phone is recommended to
remain in BluetoothON mode.
Power-Up
After switching the ignition key from OFF to either the
ON or ACC position, or after a language change, you
must wait at least five seconds prior to using the system.
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When you press the VR hard-key, you will hear a beep.
The beep is your signal to give a command.
NOTE:If you do not say a command within a few
seconds, the system will present you with a list of
options.
If you ever wish to interrupt the system while it lists
options, press the VR hard-key, listen for the beep, and
say your command.
Pressing the VR hard-key while the system is speaking is
known as “barging in.” The system will be interrupted
and after the beep you can add or change commands.
This will become helpful once you start to learn the
options.
NOTE:At any time, you can say the words “Cancel”,
“Help”, or “Main Menu”.These commands are universal and can be used from any
menu. All other commands can be used depending upon
the active application.
For example, if you are in the disc menu and you are
listening to FM radio, you can speak commands from the
disc menu or from the FM radio menu.
When using this system, you should speak clearly and at
a normal speaking volume.
The system will best recognize your speech if the win-
dows are closed, and the heater/air-conditioning fan is
set to low.
At any point, if the system does not recognize one of your
commands, you will be prompted to repeat it.
To hear the first available Menu, press the VR hard-key
and say “Help” or “Main Menu”.
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Commands
The Voice Recognition system understands two types of
commands. Universal commands are available at all
times. Local commands are available if the supported
radio mode is active.
Changing the Volume
1. Start a dialogue by pressing the VR hard-key.
2. Say a command (e.g., “Help”).
3. Use the ON/OFF VOLUME rotary knob to adjust the
volume to a comfortable level while the Voice Recogni-
tion system is speaking. Please note the volume setting
for VR is different then the audio system.
Main Menu
Start a dialogue by pressing the VR hard-key. You may
say “Main Menu” to switch to the main menu.In this mode, you can say the following commands:
•“Radio” (to switch to the radio mode)
•“Disc” (to switch to the disc mode)
•“Memo” (to switch to the memo recorder)
•“System Setup” (to switch to system setup)
Radio AM (or Radio Long Wave or Radio Medium
Wave — If Equipped)
To switch to the AM band say “AM” or “Radio AM”. In
this mode, you may say the following commands:
•“Frequency” (to change the frequency)
•“Next Station” (to select the next station)
•“Previous Station” (to select the previous station)
•“Radio Menu” (to switch to the radio menu)
•“Main Menu” (to switch to the main menu)
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Disc
To switch to the disc mode say “Disc”. In this mode, you
may say the following commands:
•“Track” (#) (to change the track)
•“Next Track” (to play the next track)
•“Previous Track” (to play the previous track)
•“Main Menu” (to switch to the main menu)
Memo
To switch to the voice recorder mode say “Memo”. In this
mode, you may say the following commands:
•“New Memo” (to record a new memo) — During the
recording you may press the VR hard-key to stop
recording. You proceed by saying one of the following
commands:
“Save” (to save the memo)
“Continue” (to continue recording)
“Delete” (to delete the recording)
•“Play Memos” (to play previously recorded memos)
— During the playback you may press the VR hard-
key to stop playing memos. You proceed by saying one
of the following commands:
“Repeat” (to repeat a memo)
“Next” (to play the next memo)
“Previous” (to play the previous memo)
“Delete” (to delete a memo)
•“Delete All” (to delete all memos)
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System Setup
To switch to system setup say “Setup”. In this mode, you
may say the following commands:
•“Language English”
•“Language French”
•“Language Spanish”
•“Tutorial”
•“Voice Training”
NOTE:Keep in mind that you have to press the VR
hard-key first and wait for the beep before speaking the
“Barge In” commands.
Voice Training
For users experiencing difficulty with the system recog-
nizing their voice commands or numbers, the UConnect
system Voice Training feature may be used.
1. Press the VR hard-key, say “System Setup” and once
you are in that menu then say “Voice Training.” This will
train your own voice to the system and will improve
recognition.
2. Repeat the words and phrases when prompted by the
UConnectSystem. For best results, the Voice Training
session should be completed when the vehicle is parked,
engine running, all windows closed, and the blower fan
switched off. This procedure may be repeated with a new
user. The system will adapt to the last trained voice only.
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2. Press and release the SET (S) button on the Memory
switch, then press the side of the rocker switch labeled (2)
within five seconds. The EVIC will display which
memory position is being set.
NOTE:
•Memory profiles can be set without the vehicle in
PARK, but the vehicle must be in PARK to recall a
memory profile.
•The Recall Memory with Remote Key Unlock feature
can be enabled or disabled. Refer to “Recall Memory
with Remote Key Unlock,” under “Personal Settings
(Customer-Programmable Features)” under “Elec-
tronic Vehicle Information Center (EVIC)” in Section 4.
Linking and Unlinking the Remote Keyless Entry
(RKE) Transmitter to the Memory Feature
Your Remote Keyless Entry (RKE) transmitters can be
programmed to recall one of two pre-programmed
memory profiles by pressing the UNLOCK button on the
RKE transmitter.
To program your RKE transmitters, perform the follow-
ing:
1. Remove the key from the ignition.
2. Select the desired memory profile 1 or 2.
3. Press and release the SET (S) button on the Memory
switch, then press and release the side of the rocker
switch labeled 1 or 2 accordingly.Memory Profile Set” (1
or 2) will display in the EVIC.
4. Press and release the LOCK button on the RKE
transmitter within 10 seconds.
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