2009 CHEVROLET TRAVERSE air condition

Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if your vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local,
and rental vehicle provider
requirements. Requirements vary
and may include minimum age
requirements, insurance coverage,
credit card, etc. You are responsible
for fuel usage charges and may also
be responsible for taxes, levies,
usage fees, excessive mileage, or
rental usage beyond the completion
of the repair.
It may not be possible to provide a
like-vehicle as a courtesy rental.Additional Program
Information
All program options, such as
shuttle service, may not be
available at every dealer. Please
contact your dealer for specic
information about availability.
All Courtesy Transportation
arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right
to unilaterally modify, change or
discontinue Courtesy Transportation
at any time and to resolve all
questions of claim eligibility pursuant
to the terms and conditions
described herein at its sole
discretion.
Collision Damage Repair
If your vehicle is involved in a
collision and it is damaged, have
the damage repaired by a qualied
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish your vehicle’s resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which your vehicle was
originally built. Genuine GM Collision
parts are your best choice to ensure
that your vehicle’s designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain your
GM New Vehicle Warranty.
7-10 Customer Assistance Information

Vehicle Data
Recording and
Privacy
Your GM vehicle has a number
of sophisticated computers that
record information about the
vehicle’s performance and how
it is driven. For example, your
vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy airbags in a crash and, if
so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer/retailer
technician service your vehicle.
Some modules may also store data
about how you operate the vehicle,
such as rate of fuel consumption or
average speed. These modules may
also retain the owner’s personal
preferences, such as radio pre-sets,
seat positions, and temperature
settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that will
assist in understanding how a
vehicle’s systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
How various systems in your
vehicle were operating
Whether or not the driver and
passenger safety belts were
buckled/fastened
How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
How fast the vehicle was travelingThis data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of personally
identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to the
vehicle or the EDR.
7-16 Customer Assistance Information

A
Accessories and
Modications...................... 5-3
Accessory Power.................2-22
Accessory Power Outlets......3-17
Adding Equipment to Your
Airbag-Equipped Vehicle....1-58
Additional Required Services,
Scheduled Maintenance....... 6-6
Additives, Fuel...................... 5-5
Add-On Electrical
Equipment.......................5-86
Air Cleaner/Filter, Engine.......5-15
Air Conditioning...................3-19
Airbag
Readiness Light................3-33
Airbag System.....................1-46
Adding Equipment to
Your Airbag-Equipped
Vehicle........................1-58
How Does an Airbag
Restrain?.....................1-51
Passenger Sensing
System........................1-53
Servicing Your
Airbag-Equipped
Vehicle........................1-57Airbag System (cont.)
What Makes an Airbag
Inate?........................1-51
What Will You See After
an Airbag Inates?........1-51
When Should an Airbag
Inate?........................1-49
Where Are the Airbags?.....1-48
Airbags
Passenger Status
Indicator.......................3-33
All-Wheel-Drive (AWD)
System............................. 4-7
Antilock Brake System (ABS) . . . 4-4
Warning Light...................3-37
Appearance Care
Aluminum or
Chrome-Plated Wheels . . . 5-83
Care of Safety Belts..........5-80
Chemical Paint Spotting.....5-84
Cleaning Exterior
Lamps/Lenses...............5-81
Fabric/Carpet...................5-79
Finish Care......................5-81
Finish Damage.................5-84
Instrument Panel, Vinyl,
and Other Plastic
Surfaces......................5-80Appearance Care (cont.)
Interior Cleaning...............5-78
Leather...........................5-80
Sheet Metal Damage........5-84
Tires...............................5-83
Underbody Maintenance....5-84
Washing Your Vehicle........5-81
Weatherstrips...................5-81
Windshield, Backglass,
and Wiper Blades..........5-82
Assistance Program,
Roadside.......................... 7-6
Audio System......................3-73
Audio Steering Wheel
Controls.....................3-125
Navigation/Radio
System, see
Navigation Manual.......3-103
Setting the Clock..............3-74
Audio System(s)..................3-75
Audio Systems
Radio Reception.............3-126
Rear Seat (RSA).............3-123
Theft-Deterrent Feature....3-125
Automatic Transmission
Fluid...............................5-16
Operation........................2-24
INDEX i-1

Cleaning (cont.)
Instrument Panel, Vinyl,
and Other Plastic
Surfaces......................5-80
Interior............................5-78
Leather...........................5-80
Tires...............................5-83
Underbody Maintenance....5-84
Washing Your Vehicle........5-81
Weatherstrips...................5-81
Windshield, Backglass,
and Wiper Blades..........5-82
Climate Control System.........3-19
Outlet Adjustment.............3-27
Rear Air Conditioning and
Heating System.............3-28
Rear Air Conditioning
and Heating System,
Electronic.....................3-29
Climate Control Systems
Dual Automatic.................3-22
Clock, Setting......................3-74
Collision Damage Repair.......7-10
Compact Spare Tire.............5-77
Compass............................3-54
Compressor Kit,
Tire Sealant.....................5-57Content Theft-Deterrent.........2-16
Control of a Vehicle............... 4-3
Convenience Net.................2-55
Coolant
Engine............................5-17
Engine
Temperature Gage.........3-38
Engine Temperature
Warning Light...............3-38
Cooled Seats........................ 1-5
Cooling System...................5-17
Courtesy Lamps...................3-14
Courtesy Transportation.......... 7-9
Cruise Control....................... 3-9
Cruise Control Light..............3-43
Cupholders.........................2-52
Customer Assistance.............. 7-4
Offices.............................. 7-5
Text Telephone (TTY)
Users............................ 7-4
Customer Information
Service Publications
Ordering Information......7-15
Customer Satisfaction
Procedure......................... 7-1
D
Damage Repair, Collision......7-10
Data Recorders
Event..............................7-16
Daytime Running Lamps/
Automatic Headlamp
System...........................3-12
Defensive Driving................... 4-2
Delayed Entry Lighting..........3-15
Delayed Exit Lighting............3-15
Delayed Headlamps.............3-12
Delayed Locking.................... 2-8
DIC Compass......................3-54
Disc, MP3...................3-92, 3-96
Doing Your Own
Service Work..................... 5-4
Dome Lamp Override...........3-14
Dome Lamps .......................3-14
Door
Delayed Locking................. 2-8
Locks............................... 2-8
Power Door Locks.............. 2-8
Programmable Automatic
Door Locks.................... 2-9
Rear Door Security Locks.... 2-9
INDEX i-3

Outside
Convex Mirror..................2-35
Heated Mirrors.................2-35
Power Foldaway Mirrors....2-33
Power Mirrors..................2-32
Overheated Engine Protection
Operating Mode................5-23
Owner Checks and Services.... 6-9
Owners, Canadian.................... ii
P
Paint, Damage.....................5-84
Parade Dimming..................3-15
Park
Shifting Into.....................2-28
Shifting Out of..................2-29
Park Aid.............................2-36
Park Tilt Mirrors...................2-35
Parking
Assist.............................2-36
Over Things That Burn......2-29
Parking Brake......................2-27
Passenger Airbag Status
Indicator..........................3-33
Passenger Sensing System....1-53
Passing................................ 4-9
PASS-Key
®III+ Electronic
Immobilizer......................2-18PASS-Key
®III+ Electronic
Immobilizer Operation........2-18
Perchlorate Materials
Requirements, California...... 5-4
Phone
Bluetooth
®.....................3-103
Power
Door Locks........................ 2-8
Electrical System..............5-86
Liftgate............................2-11
Lumbar Controls................. 1-5
Outlet 115 Volt Alternating
Current........................3-18
Retained
Accessory (RAP)...........2-22
Seat................................. 1-4
Steering Fluid...................5-24
Windows.........................2-14
Pregnancy, Using
Safety Belts.....................1-26
Privacy...............................7-16
Navigation System............7-17
OnStar............................7-17
Radio Frequency
Identication (RFID).......7-17
Programmable Automatic
Door Locks........................ 2-9
Proposition 65 Warning,
California.......................... 5-4
R
Radio Frequency Identication
(RFID), Privacy.................7-17
Radio(s).............................3-75
Radios
Navigation/Radio
System, see
Navigation Manual.......3-103
Reception......................3-126
Setting the Clock..............3-74
Theft-Deterrent...............3-125
Reading Lamps...................3-15
Rear Air Conditioning and
Heating System................3-28
Rear Air Conditioning
and Heating System
and Electronic Climate
Controls..........................3-29
Rear Door Security Locks....... 2-9
Rear Seat Audio (RSA)
System..........................3-123
Rear Seat Entertainment
System..........................3-114
Rear Seat Audio (RSA)....3-123
Rear Seat Operation.............. 1-9
Rear Vision Camera (RVC)....2-38
Rear Window Washer/Wiper.... 3-9
i-8 INDEX