2009 CHEVROLET TRAVERSE service schedule

At Least Once a Year
Starter Switch Check
{CAUTION
When you are doing this
inspection, the vehicle could move
suddenly. If the vehicle moves,
you or others could be injured.
1. Before starting this check, be
sure there is enough room
around the vehicle.
2. Firmly apply both the parking
brake and the regular brake.
SeeParking Brake on page 2-27.
Do not use the accelerator
pedal, and be ready to turn off
the engine immediately if it starts.
3. Try to start the engine in each
gear. The vehicle should start
only in P (Park) or N (Neutral).
If the vehicle starts in any other
position, contact your dealer/
retailer for service.
Automatic Transmission Shift
Lock Control System Check
{CAUTION
When you are doing this
inspection, the vehicle could move
suddenly. If the vehicle moves,
you or others could be injured.
1. Before starting this check, be
sure there is enough room
around the vehicle. It should be
parked on a level surface.
2. Firmly apply the parking brake.
SeeParking Brake on page 2-27.
Be ready to apply the regular
brake immediately if the vehicle
begins to move.
3. With the engine off, turn the
ignition to ON/RUN, but do not
start the engine. Without applying
the regular brake, try to move the
shift lever out of P (Park) with
normal effort. If the shift lever
moves out of P (Park), contact
your dealer/retailer for service.
Ignition Transmission Lock
Check
While parked, and with the parking
brake set, try to turn the ignition
to LOCK/OFF in each shift lever
position.
The ignition should turn to
LOCK/OFF only when the shift
lever is in P (Park).
The ignition key should come out
only in LOCK/OFF.
Contact your dealer/retailer if
service is required.
6-10 Maintenance Schedule

Parking Brake and Automatic
Transmission P (Park)
Mechanism Check
{CAUTION
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
To check the parking brake’s
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
To check the P (Park)
mechanism’s holding ability: With
the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer/retailer if
service is required.
Underbody Flushing Service
At least every spring, use plain water
to ush any corrosive materials from
the underbody. Take care to clean
thoroughly any areas where mud and
other debris can collect.
Tire Sealant and
Compressor Kit
If the vehicle has a Tire Sealant and
Compressor Kit, check the sealant
expiration date printed on the
instruction label of the kit at least
once a year. See your dealer/retailer
for a replacement canister.
Maintenance Schedule 6-11

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-1. Any additional
information from Owner Checks and Services on page 6-9 can be added on the following record pages. You should
retain all maintenance receipts.
Maintenance Record
Date Odometer
Reading Serviced By Maintenance
Ior
Maintenance II Services Performed
6-16 Maintenance Schedule

Maintenance Record (cont’d)
DateOdometer
Reading Serviced By Maintenance
Ior
Maintenance II Services Performed
Maintenance Schedule 6-17

Maintenance Record (cont’d)
DateOdometer
Reading Serviced By Maintenance
Ior
Maintenance II Services Performed
6-18 Maintenance Schedule

Other Helpful Links:
Chevrolet — www.chevrolet.com
Chevrolet Merchandise —
www.chevymall.com
Help Center — www.chevrolet.com/
helpcenter
FAQ
Contact Us
My GM Canada
(Canada) — www.gm.ca
My GM Canada is a
password-protected section of
www.gm.ca where you can save
information on GM vehicles, get
personalized offers, and use handy
tools and forms with greater ease.Here are a few of the valuable
tools and services you will have
access to:
My Showroom: Find and save
information on vehicles and
current offers in your area.
My Dealers/Retailers: Save
details such as address and
phone number for each of your
preferred GM dealers/retailers.
My Driveway: Access quick links
to parts and service estimates,
check trade-in values, or schedule
a service appointment by adding
the vehicles you own to your
driveway prole.
My Preferences: Manage your
prole and use tools and forms
with greater ease.
To sign up, visit the My GM Canada
section within www.gm.ca.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who
are deaf, hard of hearing, or
speech-impaired and who use
Text Telephones (TTYs), Chevrolet
has TTY equipment available at
its Customer Assistance Center.
Any TTY user in the U.S. can
communicate with Chevrolet by
dialing: 1-800-833-CHEV (2438).
(TTY users in Canada can dial
1-800-263-3830.)
7-4 Customer Assistance Information

If your vehicle cannot be
scheduled into the service
department immediately, keep
driving it until it can be scheduled
for service, unless, of course, the
problem is safety-related. If it is,
please call your dealership/retailer,
let them know this, and ask for
instructions.
If the dealer/retailer requests you to
bring the vehicle for service, you
are urged to do so as early in
the work day as possible to allow
for the same day repair.
Courtesy Transportation
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the Bumper
to Bumper (Base Warranty Coverage
period in Canada) and extended
powertrain, and hybrid specic
warranty in both the U.S. and
Canada.Several courtesy transportation
options are available to assist
in reducing your inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part
of the New Vehicle Limited Warranty.
A separate booklet entitled “Warranty
and Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to wait, GM helps
to minimize your inconvenience by
providing several transportation
options. Depending on the
circumstances, your dealer can
offer you one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may provide
you with shuttle service to get you
to your destination with minimalinterruption of your daily schedule.
This includes one-way or round trip
shuttle service within reasonable
time and distance parameters of the
dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight
warranty repairs, and public
transportation is used instead of
the dealer’s shuttle service, the
expense must be supported by
original receipts and can only be
up to the maximum amount allowed
by GM for shuttle service. In addition,
for U.S. customers, should you
arrange transportation through
a friend or relative, limited
reimbursement for reasonable
fuel expenses may be available.
Claim amounts should reect actual
costs and be supported by original
receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel or
other transportation costs.
Customer Assistance Information 7-9

Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on engines,
transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information needed
to knowledgeably service General
Motors cars and trucks. Each bulletin
contains instructions to assist in
the diagnosis and service of your
vehicle.
Owner Information
Owner publications are written
specically for owners and intended
to provide basic operational
information about the vehicle.The owner manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus processing fee
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus processing fee
Current and Past Model
Order Forms
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
To request an order form, specify
year and model name of the vehicle.ORDER TOLL FREE:
1-800-551-4123 Monday-Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. on the World Wide
Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change
without notice and without incurring
obligation. Allow ample time for
delivery.
Note to Canadian Customers: All
listed prices are quoted in U.S.
funds. Canadian residents are to
make checks payable in U.S. funds.
Customer Assistance Information 7-15