2009 CHEVROLET SILVERADO tow

Storing a Flat or Spare Tire and
Tools
{CAUTION:
Storing a jack, a tire, or other equipment in the
passenger compartment of the vehicle could
cause injury. In a sudden stop or collision, loose
equipment could strike someone. Store all these in
the proper place.
Notice:Storing an aluminum wheel with a at tire
under your vehicle for an extended period of time
or with the valve stem pointing up can damage the
wheel. Always stow the wheel with the valve stem
pointing down and have the wheel/tire repaired as
soon as possible.
Store the tire under the rear of the vehicle in the spare
tire carrier.A. Flat or Spare Tire
(Valve Stem
Pointed Down)
B. Hoist Assembly
C. Hoist Cable
D. Tire/Wheel Retainer
E. Hoist Shaft
F. Hoist End of
Extension ToolG. Hoist Shaft
Access Hole
H. Wheel Wrench
I. Jack Handle
Extensions
J. Spare Tire Lock
(If Equipped)
5-110

Fabric/Carpet
Use a vacuum cleaner with a soft brush attachment
frequently to remove dust and loose dirt. A canister
vacuum with a beater bar in the nozzle may only be used
on oor carpet and carpeted oor mats. For any soil,
always try to remove it rst with plain water or club soda.
Before cleaning, gently remove as much of the soil as
possible using one of the following techniques:
For liquids: gently blot the remaining soil with a paper
towel. Allow the soil to absorb into the paper towel
until no more can be removed.
For solid dry soils: remove as much as possible and
then vacuum.
To clean:
1. Saturate a lint-free, clean white cloth with water or
club soda.
2. Wring the cloth to remove excess moisture.
3. Start on the outside edge of the soil and gently rub
toward the center. Continue cleaning, using a clean
area of the cloth each time it becomes soiled.
4. Continue to gently rub the soiled area until the
cleaning cloth remains clean.
5. If the soil is not completely removed, use a mild
soap solution and repeat the cleaning process
that was used with plain water.If any of the soil remains, a commercial fabric cleaner
or spot lifter may be necessary. When a commercial
upholstery cleaner or spot lifter is to be used, test
a small hidden area for colorfastness rst. If the locally
cleaned area gives any impression that a ring
formation may result, clean the entire surface.
After the cleaning process has been completed, a paper
towel can be used to blot excess moisture from the
fabric or carpet.
Leather
A soft cloth dampened with water can be used to remove
dust. If a more thorough cleaning is necessary, a soft
cloth dampened with a mild soap solution can be used.
Allow the leather to dry naturally. Do not use heat to dry.
Never use steam to clean leather. Never use spot lifters
or spot removers on leather. Many commercial leather
cleaners and coatings that are sold to preserve and
protect leather may permanently change the appearance
and feel of the leather and are not recommended. Do not
use silicone or wax-based products, or those containing
organic solvents to clean the vehicle’s interior because
they can alter the appearance by increasing the gloss in a
non-uniform manner. Never use shoe polish on leather.
5-116

Washing Your Vehicle
The best way to preserve the vehicle’s nish is to keep
it clean by washing it often.
Notice:Certain cleaners contain chemicals that can
damage the emblems or nameplates on the vehicle.
Check the cleaning product label. If it states that
it should not be used on plastic parts, do not use it
on the vehicle or damage may occur and it would
not be covered by the warranty.
Do not wash the vehicle in direct sunlight. Use a car
washing soap. Do not use cleaning agents that are
petroleum based or that contain acid or abrasives, as
they can damage the paint, metal or plastic on the
vehicle. Approved cleaning products can be obtained
from your dealer/retailer. Follow all manufacturers’
directions regarding correct product usage, necessary
safety precautions and appropriate disposal of any
vehicle care product.Rinse the vehicle well, before washing and after to
remove all cleaning agents completely. If they are
allowed to dry on the surface, they could stain.
Dry the nish with a soft, clean chamois or an all-cotton
towel to avoid surface scratches and water spotting.
High pressure car washes may cause water to enter
the vehicle. Avoid using high pressure washes closer
than 12 inches (30 cm) to the surface of the vehicle.
Use of power washers exceeding 1,200 psi (8 274 kPa)
can result in damage or removal of paint and decals.
Cleaning Exterior Lamps/Lenses
Use only lukewarm or cold water, a soft cloth and a
car washing soap to clean exterior lamps and lenses.
Follow instructions underWashing Your Vehicle on
page 5-118.
5-118

Finish Care
Occasional waxing or mild polishing of the vehicle
by hand may be necessary to remove residue from the
paint nish. Approved cleaning products can be
obtained from your dealer/retailer.
If the vehicle has a basecoat/clearcoat paint nish,
the clearcoat gives more depth and gloss to the colored
basecoat. Always use waxes and polishes that are
non-abrasive and made for a basecoat/clearcoat paint
nish.
Notice:Machine compounding or aggressive
polishing on a basecoat/clearcoat paint nish
may damage it. Use only non-abrasive waxes and
polishes that are made for a basecoat/clearcoat
paint nish on the vehicle.
Foreign materials such as calcium chloride and other
salts, ice melting agents, road oil and tar, tree sap, bird
droppings, chemicals from industrial chimneys, etc.,
can damage the vehicle’s nish if they remain on painted
surfaces. Wash the vehicle as soon as possible. If
necessary, use non-abrasive cleaners that are marked
safe for painted surfaces to remove foreign matter.
Exterior painted surfaces are subject to aging, weather
and chemical fallout that can take their toll over a period
of years. To help keep the paint nish looking new, keep
the vehicle garaged or covered whenever possible.
Protecting Exterior Bright Metal Parts
Bright metal parts should be cleaned regularly to keep
their luster. Washing with water is all that is usually
needed. However, chrome polish may be used on
chrome or stainless steel trim, if necessary.
Use special care with aluminum trim. To avoid damaging
protective trim, never use auto or chrome polish, steam or
caustic soap to clean aluminum. A coating of wax, rubbed
to high polish, is recommended for all bright metal parts.
Windshield and Wiper Blades
Clean the outside of the windshield with glass cleaner.
Clean the rubber blades using a lint free cloth or
paper towel soaked with windshield washer uid or
a mild detergent. Wash the windshield thoroughly
when cleaning the blades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax treatments may cause
wiper streaking. Replace the wiper blades if they
are worn or damaged.
Wipers can be damaged by:
Extreme dusty conditions
Sand and salt
Heat and sun
Snow and ice, without proper removal
5-119

Aluminum or Chrome-Plated Wheels
and Trim
The vehicle may have either aluminum or chrome-plated
wheels.
Keep the wheels clean using a soft clean cloth with mild
soap and water. Rinse with clean water. After rinsing
thoroughly, dry with a soft clean towel. A wax may then
be applied.
Notice:Chrome wheels and other chrome trim may
be damaged if the vehicle is not washed after driving
on roads that have been sprayed with magnesium,
calcium or sodium chloride. These chlorides are
used on roads for conditions such as ice and dust.
Always wash the vehicle’s chrome with soap and
water after exposure.
Notice:Using strong soaps, chemicals, abrasive
polishes, cleaners, brushes, or cleaners that contain
acid on aluminum or chrome-plated wheels, could
damage the surface of the wheel(s). The repairs
would not be covered by the warranty. Use
only approved cleaners on aluminum or
chrome-plated wheels.The surface of these wheels is similar to the painted
surface of the vehicle. Do not use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,
cleaners with acid, or abrasive cleaning brushes on
them because they could damage the surface. Do not
use chrome polish on aluminum wheels.
Notice:Using chrome polish on aluminum wheels
could damage the wheels. The repairs would not
be covered by the warranty. Use chrome polish on
chrome wheels only.
Use chrome polish only on chrome-plated wheels, but
avoid any painted surface of the wheel, and buff off
immediately after application.
Notice:Driving the vehicle through an automatic
car wash that has silicone carbide tire cleaning
brushes, could damage the aluminum or
chrome-plated wheels. The repairs would not be
covered by the warranty. Never drive a vehicle
equipped with aluminum or chrome-plated wheels
through an automatic car wash that uses silicone
carbide tire cleaning brushes.
5-120

(f)Lubricate all key lock cylinders, body door hinges,
hood latch assembly, secondary latch, pivots, spring
anchor, release pawl, tailgate hinges, tailgate linkage,
tailgate handle pivot points, latch bolt, fuel door
hinge, locks, and folding seat hardware. More frequent
lubrication may be required when exposed to a
corrosive environment. Applying silicone grease on
weatherstrips with a clean cloth will make them
last longer, seal better, and not stick or squeak.
(g)Check vent hose at transfer case for kinks and proper
installation. Check to be sure vent hose is unobstructed,
clear, and free of debris. During any maintenance, if a
power washer is used to clean mud and dirt from the
underbody, care should be taken to not directly spray the
transfer case output seals. High pressure water can
overcome the seals and contaminate the transfer case
fluid. Contaminated fluid will decrease the life of the
transfer case and should be replaced.
(h)Change automatic transmission fluid and filter if
the vehicle Gross Vehicle Weight Rating (GVWR) is over
8600 lbs or if the vehicle is mainly driven under one
or more of these conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police or delivery
service.(i)Drain, flush, and refill cooling system. This service
can be complex; you should have your dealer/
retailer perform this service. See Engine Coolant on
page 5-29 for what to use. Inspect hoses. Clean
radiator, condenser, pressure cap, and filler neck.
Pressure test the cooling system and pressure cap.
(j)A fluid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired and
the fluid level checked. Add fluid if needed.
(k)Inspect system. Check all fuel and vapor lines and
hoses for proper hook-up, routing, and condition. Check
that the purge valve, if the vehicle has one, works
properly. Replace as needed.
(l)Extreme Duty Service: Change transfer case fluid if
the vehicle is mainly driven off-road in four-wheel
drive. Vehicles used for farming, mining, forestry,
Department of Natural Resources (DNR), and snow
plowing occupations meet this definition.
(m)Severe Duty Service: Change transfer case fluid if
the vehicle is mainly driven under one or more of
these conditions:
Frequent trailer towing.
Taxi, police, or delivery service.
6-10

Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identication Number
(VIN), and delivery date of the vehicle
Description of the problem
Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes rst.
In the U.S., anyone driving the vehicle is covered.
In Canada, a person driving the vehicle without
permission from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any changes
or discontinue the Roadside Assistance program at
any time without notication.Chevrolet and General Motors of Canada Limited
reserve the right to limit services or payment to an owner
or driver if they decide the claims are made too often,
or the same type of claim is made many times.
Services Provided
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identication
before this service is given.
Emergency Tow From a Public Road or Highway:
Tow to the nearest Chevrolet dealer for warranty
service, or if the vehicle was in a crash and cannot
be driven. Assistance is also given when the vehicle
is stuck in the sand, mud, or snow.
Flat Tire Change:Service is provided to change a
at tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
7-8

Battery Jump Start:Service is provided to jump
start a dead battery.
Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 5 years/
100,000 miles (160 000 km) Powertrain warranty
period. Items considered are hotel, meals, and
rental car.
Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not provided
through this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Detailed maps of North
America are provided when requested either
with the most direct route or the most scenic
route. There is a limit of six requests per year.
Additional travel information is also available.
Allow three weeks for delivery.
Trip Interruption Benets and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed receipts,
and a copy of the repair orders. Once authorization
has been received, the Roadside Assistance advisor
will help you make arrangements and explain how to
receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
7-9