2009 CHEVROLET AVEO service

Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage. There
are signicant differences in the quality of coverage
afforded by various insurance policy terms. Many
insurance policies provide reduced protection to your
GM vehicle by limiting compensation for damage repairs
by using aftermarket collision parts. Some insurance
companies will not specify aftermarket collision
parts. When purchasing insurance, we recommend that
you assure your vehicle will be repaired with GM
original equipment collision parts. If such insurance
coverage is not available from your current insurance
carrier, consider switching to another insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the
end of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
Check to make sure that you are all right. If you are
uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash. Do
not discuss your personal condition, mental frame of
mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
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If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, notify Transport Canada
immediately, in addition to notifying General Motors of
Canada Limited. Call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.
Owner Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
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Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example, your
vehicle uses computer modules to monitor and control
engine and transmission performance, to monitor the
conditions for airbag deployment and deploy airbags in a
crash and, if so equipped, to provide antilock braking
to help the driver control the vehicle. These modules
may store data to help your dealer/retailer technician
service your vehicle. Some modules may also store data
about how you operate the vehicle, such as rate of fuel
consumption or average speed. These modules may also
retain the owner’s personal preferences, such as radio
pre-sets, seat positions, and temperature settings.
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OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
Navigation System
If your vehicle has a navigation system, use of the system
may result in the storage of destinations, addresses,
telephone numbers, and other trip information. Refer to
the navigation system operating manual for information
on stored data and for deletion instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences such
as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other GM
system containing personal information.
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A
Accessories and Modications............................ 5-3
Accessory Power Outlets.................................3-16
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-74
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment............................5-86
Air Cleaner/Filter, Engine.................................5-19
Air Conditioning..............................................3-18
Airbag
Passenger Status Indicator...........................3-27
Readiness Light..........................................3-26
Airbag System................................................1-60
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-74
How Does an Airbag Restrain?......................1-65
Passenger Sensing System...........................1-67
Servicing Your Airbag-Equipped Vehicle..........1-73
What Makes an Airbag Inate?......................1-65
What Will You See After an Airbag Inates?....1-66
When Should an Airbag Inate?....................1-64
Where Are the Airbags?...............................1-62
AM-FM Radio.................................................3-41
Antenna, Backglass.........................................3-59
Antenna, Fixed Mast.......................................3-58Antilock Brake System (ABS)............................. 4-5
Antilock Brake, System Warning Light................3-30
Appearance Care
Aluminum Wheels........................................5-84
Care of Safety Belts....................................5-82
Chemical Paint Spotting...............................5-85
Cleaning Exterior Lamps/Lenses....................5-83
Fabric/Carpet..............................................5-80
Finish Care.................................................5-83
Finish Damage............................................5-85
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-81
Interior Cleaning..........................................5-79
Leather......................................................5-81
Sheet Metal Damage...................................5-85
Tires..........................................................5-85
Underbody Maintenance...............................5-85
Washing Your Vehicle...................................5-82
Weatherstrips..............................................5-82
Windshield and Wiper Blades........................5-84
Appointments, Scheduling Service.....................7-11
Ashtray.........................................................3-17
Audio System.................................................3-40
AM-FM Radio.............................................3-41
Audio Steering Wheel Controls......................3-57
Backglass Antenna......................................3-59
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Chemical Paint Spotting...................................5-85
Child Restraints
Child Restraint Systems...............................1-41
Infants and Young Children...........................1-38
Lower Anchors and Tethers for Children..........1-46
Older Children.............................................1-34
Securing a Child Restraint in a Rear
Seat Position...........................................1-53
Securing a Child Restraint in the Right
Front Seat Position...................................1-56
Where to Put the Restraint...........................1-44
Cigarette Lighter.............................................3-17
Cleaning
Aluminum Wheels........................................5-84
Exterior Lamps/Lenses.................................5-83
Fabric/Carpet..............................................5-80
Finish Care.................................................5-83
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-81
Interior.......................................................5-79
Leather......................................................5-81
Tires..........................................................5-85
Underbody Maintenance...............................5-85
Washing Your Vehicle...................................5-82
Weatherstrips..............................................5-82
Windshield and Wiper Blades........................5-84
Climate Control System...................................3-18
Air Filter, Passenger Compartment.................3-22
Outlet Adjustment........................................3-21Clock............................................................3-17
Clutch, Hydraulic.............................................5-23
Collision Damage Repair..................................7-13
Compact Spare Tire........................................5-78
Content Theft-Deterrent....................................2-16
Control of a Vehicle.......................................... 4-3
Coolant
Engine.......................................................5-25
Engine Temperature Gage............................3-31
Cooling System..............................................5-24
Courtesy Transporation....................................7-11
Cruise Control................................................3-10
Cruise Control Light........................................3-36
Cupholders....................................................2-39
Customer Information
Courtesy Transportation................................7-11
Customer Assistance for Text Telephone
(TTY) Users.............................................. 7-6
Customer Assistance Offices........................... 7-6
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-7
Online Owner Center..................................... 7-5
Reporting Safety Defects to General Motors.......7-17
Reporting Safety Defects to the
Canadian Government..............................7-17
Reporting Safety Defects to the
United States Government.........................7-16
Roadside Assistance Program......................... 7-7
Service Publications Ordering Information........7-17
3

D
Daytime Running Lamps Indicator Light.............3-36
Defensive Driving............................................. 4-2
Disc, MP3......................................................3-54
Doing Your Own Service Work........................... 5-4
Dome Lamp ...................................................3-16
Door
Ajar Light...................................................3-36
Central Door Unlocking System....................... 2-7
Door Ajar Reminder....................................... 2-7
Locks.......................................................... 2-6
Rear Door Security Locks............................... 2-7
Driver
Seat Height Adjuster...................................... 1-5
Driving
At Night.....................................................4-10
Before a Long Trip......................................4-11
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Highway Hypnosis.......................................4-12
Hill and Mountain Roads..............................4-12
In Rain and on Wet Roads...........................4-10
Rocking Your Vehicle to Get it Out.................4-16
Winter........................................................4-13
Driving for Better Fuel Economy......................... 4-2
E
EDR .............................................................7-18
Electrical System
Add-On Equipment......................................5-86
Engine Compartment Fuse Block...................5-89
Fuses and Circuit Breakers...........................5-87
Headlamp Wiring.........................................5-87
Instrument Panel Fuse Block.........................5-88
Power Windows and Other Power Options......5-87
Windshield Wiper Fuses...............................5-87
Engine
Air Cleaner/Filter.........................................5-19
Change Engine Oil Light...............................3-35
Check and Service Engine Soon Lamp...........3-32
Coolant......................................................5-25
Coolant Temperature Gage...........................3-31
Drive Belt Routing.......................................6-16
Engine Compartment Overview......................5-14
Exhaust.....................................................2-32
Oil .............................................................5-16
Oil Life System...........................................5-18
Overheating................................................5-30
Starting......................................................2-19
Engine Heater................................................2-21
Event Data Recorders.....................................7-19
Extender, Safety Belt.......................................1-34
Exterior Lamps...............................................3-13
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