OnStar®System
OnStar uses several innovative technologies and live
advisors to provide a wide range of safety, security,
information, and convenience services. If the airbags
deploy, the system is designed to make an automatic
call to OnStar Emergency advisors who can request
emergency services be sent to your location.
If the keys are locked in the vehicle, call OnStar at
1-888-4-ONSTAR to have a signal sent to unlock the
doors. OnStar Hands-Free Calling, including 30 trial
minutes good for 60 days, is available on most vehicles.
OnStar Turn-by-Turn Navigation service, with one trial
route, is available on most vehicles. Press the
OnStar button to have an OnStar advisor contact
Roadside Service.OnStar service is provided subject to the OnStar Terms
and Conditions included in the OnStar Subscriber
glove box literature.
Some services such as Remote Door Unlock or Stolen
Vehicle Location Assistance may not be available
until the owner of the vehicle registers with OnStar.
After the rst prepaid year, contact OnStar to select a
monthly or annual subscription payment plan. If a
payment plan is not selected, the OnStar system and all
services, including airbag noti cation and emergency
services, may be deactivated and no longer available.
For more information visit onstar.com (U.S.) or onstar.ca
(Canada), or press the OnStar button to speak with
an advisor.
Not all OnStar services are available on all vehicles.
To check if this vehicle is able to provide the services
described below, or for a full description of OnStar
services and system limitations, see the OnStar Owner’s
Guide in the glove box or visit onstar.com (U.S.) or
onstar.ca (Canada), contact OnStar at 1-888-4-ONSTAR
(1-888-466-7827) or TTY 1-877-248-2080, or press
the OnStar button to speak with an OnStar advisor
24 hours a day, 7 days a week.
2-36
Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-5
Customer Assistance for Text Telephone
(TTY) Users...............................................7-6
Customer Assistance Offices............................7-6
GM Mobility Reimbursement Program................7-7
Roadside Assistance Program..........................7-7
Scheduling Service Appointments....................7-11
Courtesy Transportation.................................7-11
Collision Damage Repair................................7-13Reporting Safety Defects................................7-16
Reporting Safety Defects to the
United States Government..........................7-16
Reporting Safety Defects to the
Canadian Government................................7-17
Reporting Safety Defects to
General Motors.........................................7-17
Service Publications Ordering Information.........7-17
Vehicle Data Recording and Privacy................7-18
Event Data Recorders...................................7-19
OnStar
®......................................................7-20
Navigation System........................................7-20
Radio Frequency Identi cation (RFID)..............7-20
Section 7 Customer Assistance Information
7-1
OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
Navigation System
If your vehicle has a navigation system, use of the system
may result in the storage of destinations, addresses,
telephone numbers, and other trip information. Refer to
the navigation system operating manual for information
on stored data and for deletion instructions.
Radio Frequency
Identi cation (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences such
as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other GM
system containing personal information.
7-20
Mirrors
Manual Rearview Mirror................................2-34
Outside Convex Mirror.................................2-35
Outside Heated Mirrors................................2-35
Outside Manual Mirrors................................2-34
Outside Power Mirrors..................................2-35
MP3 .............................................................3-54
MyGMLink.com................................................ 7-5
N
Navigation System, Privacy..............................7-20
New Vehicle Break-In......................................2-18
O
Odometer......................................................3-25
Odometer, Trip...............................................3-25
Off-Road Recovery........................................... 4-8
Oil
Change Engine Oil Light...............................3-35
Engine.......................................................5-16
Pressure Light.............................................3-34
Oil, Engine Oil Life System..............................5-18
Older Children, Restraints................................1-34
OnStar, Privacy..............................................7-20OnStar
®System, see OnStar®Manual...............2-36
Outlet Adjustment............................................3-21
Outlets
Accessory Power.........................................3-16
Outside
Convex Mirror.............................................2-35
Heated Mirrors............................................2-35
Manual Mirrors............................................2-34
Power Mirrors.............................................2-35
Owner Checks and Services.............................. 6-9
Owners, Canadian............................................... ii
P
Paint, Damage...............................................5-85
Park
Shifting Into................................................2-29
Shifting Out of............................................2-30
Park Brake....................................................2-28
Parking
Over Things That Burn.................................2-32
Parking Your Vehicle.......................................2-31
Passenger Airbag Status Indicator.....................3-27
Passenger Compartment Air Filter.....................3-22
Passenger Sensing System..............................1-67
Passing........................................................... 4-8
Perchlorate Materials Requirements, California...... 5-4
8
Power
Electrical System.........................................5-87
Inadvertent Battery Saver.............................3-16
Steering Fluid.............................................5-32
Windows....................................................2-13
Privacy..........................................................7-18
Event Data Recorders..................................7-19
Navigation System.......................................7-20
OnStar.......................................................7-20
Radio Frequency Identi cation.......................7-20
R
Radio Frequency Identi cation (RFID), Privacy....7-20
Radios
AM-FM Radio.............................................3-41
Radio with CD............................................3-46
Reception...................................................3-58
Rear Door Security Locks.................................. 2-7
Rear Seat Operation.................................1-9, 1-12
Rear Windshield Washer/Wiper.........................3-10
Rearview Mirrors.............................................2-34
Reclining Seatbacks.......................................... 1-6
Recommended Fluids and Lubricants.................6-13
Recreational Vehicle Towing.............................4-24
Remote Keyless Entry (RKE) System.................. 2-3
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-4Removing the Flat Tire and Installing the
Spare Tire..................................................5-73
Removing the Spare Tire and Tools...................5-71
Replacement Bulbs.........................................5-49
Replacement Parts, Maintenance......................6-15
Reporting Safety Defects
Canadian Government..................................7-17
General Motors...........................................7-17
United States Government............................7-16
Restraint System Check
Checking the Restraint Systems....................1-75
Replacing Restraint System Parts
After a Crash..........................................1-76
Roadside
Assistance Program....................................... 7-7
Rocking Your Vehicle to Get it Out....................4-16
Routing, Engine Drive Belt...............................6-16
Running the Vehicle While Parked.....................2-33
S
Safety Belt Reminders.....................................3-26
Safety Belts
Care of ......................................................5-82
How to Wear Safety Belts Properly................1-21
Lap-Shoulder Belt........................................1-30
9