2009 CHEVROLET AVALANCHE phone

Cleaning the RSE Overhead Console
When cleaning the RSE overhead console surface, use
only a clean cloth dampened with clean water.
Cleaning the Video Screen
When cleaning the video screen, use only a clean cloth
dampened with clean water. Use care when directly
touching or cleaning the screen, as damage could result.
Rear Seat Audio (RSA)
Vehicles with this feature allow the rear seat passengers
to listen to and control any of the music sources:
radio, CDs, DVDs, or other auxiliary sources. However,
the rear seat passengers can only control the music
sources the front seat passengers are not listening to,
except on some radios where dual control is allowed.
For example, rear seat passengers can control and
listen to a CD through the headphones, while the driver
listens to the radio through the front speakers. The
rear seat passengers have control of the volume
for each set of headphones.
The RSA functions operate even when the main radio is
off. The front audio system will display the headphone
icon when the RSA is on, and will disappear from
the display when it is off.Audio can be heard through wired headphones (not
included) plugged into the jacks on the RSA. If the
vehicle has this feature, audio can also be heard on
Channel 2 of the wireless headphones.
The audio system mutes the rear speakers when the
RSA audio is active through the headphones.
To listen to an iPod or portable audio device through
the RSA, attach the iPod or portable audio device to the
front auxiliary input (if available), located on the front
audio system. Turn the iPod on, then choose the
front auxiliary input with the RSA SRCE button.
P(Power):Press this button to turn RSA on and off.
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Volume:Turn this knob to increase or to decrease the
volume of the wired headphones. The left knob
controls the left wired headphones and the right knob
controls the right wired headphones.
SRCE (Source):Press this button to switch between
the radio FM, AM, or XM™ (if equipped), CD, and if the
vehicle has these features, DVD, front auxiliary, and
rear auxiliary.
©¨(Seek):When listening to FM, AM, or XM (if
equipped), press the seek arrows to go to the previous
or to the next station or channels and stay there.
This function is inactive, with some radios, if the front
seat passengers are listening to the radio.
Press and hold either seek arrow until the display
ashes, to tune to an individual station. The display
stops ashing after the buttons have not been pushed
for more than two seconds. This function is inactive, with
some radios, if the front seat passengers are listening
to the radio.
While listening to a disc, press the left seek arrow to go
to the start of the current track or chapter (if more
than ten seconds have played). Press the right seek
arrow to go to the next track or chapter on the disc. This
function is inactive, with some radios, if the front seat
passengers are listening to the disc.When a DVD video menu is being displayed, press
either seek arrow to perform a cursor up or down on the
menu. Hold either seek arrow to perform a cursor left
or right on the menu.
PROG (Program):Press this button to go to the next
preset radio station or channel set on the main
radio. This function is inactive, with some radios, if the
front seat passengers are listening to the radio.
When a CD or DVD audio disc is playing, press this
button to go to the beginning of the CD or DVD audio.
This function is inactive, with some radios, if the
front seat passengers are listening to the disc.
When a disc is playing in the CD or DVD changer,
press this button to select the next disc, if multiple discs
are loaded. This function is inactive, with some radios,
if the front seat passengers are listening to the disc.
When a DVD video menu is being displayed, press the
PROG button to perform the menu function, Enter.
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¨(Seek):Press to go to the next radio station while in
AM, FM, or XM™. Press
¨to go to the next track or
chapter while sourced to the CD or DVD slot. Press
the
¨if multiple discs are loaded to go to the next disc
while sourced to a CD player.
Radio Reception
Frequency interference and static can occur during
normal radio reception if items such as cell phone
chargers, vehicle convenience accessories, and external
electronic devices are plugged into the accessory
power outlet. If there is interference or static, unplug the
item from the accessory power outlet.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause
station frequencies to interfere with each other. For
better radio reception, most AM radio stations boost the
power levels during the day, and then reduce these
levels during the night. Static can also occur when things
like storms and power lines interfere with radio
reception. When this happens, try reducing the treble on
the radio.
FM Stereo
FM signals only reach about 10 to 40 miles
(16 to 65 km). Although the radio has a built-in electronic
circuit that automatically works to reduce interference,
some static can occur, especially around tall buildings or
hills, causing the sound to fade in and out.
XM™ Satellite Radio Service
XM Satellite Radio Service gives digital radio reception
from coast-to-coast in the 48 contiguous United
States, and in Canada. Just as with FM, tall buildings or
hills can interfere with satellite radio signals, causing
the sound to fade in and out. In addition, traveling
or standing under heavy foliage, bridges, garages, or
tunnels may cause loss of the XM signal for a period
of time.
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Cellular Phone Usage
Cellular phone usage may cause interference with the
vehicle’s radio. This interference may occur when
making or receiving phone calls, charging the phone’s
battery, or simply having the phone on. This interference
causes an increased level of static while listening to
the radio. If static is received while listening to the radio,
unplug the cellular phone and turn it off.
Fixed Mast Antenna
The xed mast antenna can withstand most car washes
without being damaged as long as it is securely
attached to the base. If the mast becomes slightly bent,
straighten it out by hand. If the mast is badly bent,
replace it.
Occasionally check to make sure the antenna is
tightened to its base. If tightening is required, tighten by
hand. until fully seated plus one quarter turn.
XM™ Satellite Radio Antenna
System
The XM Satellite Radio antenna is located on the roof of
the vehicle. Keep the antenna clear of obstructions for
clear radio reception.
If the vehicle has a sunroof, the performance of the
XM system may be affected if the sunroof is open.
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Filling the Tank
{CAUTION:
Fuel vapor burns violently and a fuel re can
cause bad injuries. To help avoid injuries to you
and others, read and follow all the instructions on
the pump island. Turn off the engine when you are
refueling. Do not smoke if you are near fuel or
refueling the vehicle. Do not use cellular phones.
Keep sparks, ames, and smoking materials away
from fuel. Do not leave the fuel pump unattended
when refueling the vehicle. This is against the law
in some places. Do not re-enter the vehicle while
pumping fuel. Keep children away from the fuel
pump; never let children pump fuel.
The tethered fuel cap is located behind a hinged fuel
door on the driver side of the vehicle. If the vehicle has
E85 fuel capability, the fuel cap will be yellow and
state that E85 or gasoline can be used. SeeFuel E85
(85% Ethanol) on page 5-8.
To remove the fuel cap, turn it slowly counterclockwise.
It will require more effort to turn the fuel cap on the
last turn as you loosen it.
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Filling a Portable Fuel Container
{CAUTION:
Never ll a portable fuel container while it is in the
vehicle. Static electricity discharge from the
container can ignite the fuel vapor. You can be
badly burned and the vehicle damaged if this
occurs. To help avoid injury to you and others:
Dispense fuel only into approved containers.
Do not ll a container while it is inside a
vehicle, in a vehicle’s trunk, pickup bed, or on
any surface other than the ground.
Bring the ll nozzle in contact with the inside
of the ll opening before operating the nozzle.
Contact should be maintained until the lling
is complete.
Do not smoke while pumping fuel.
Do not use a cellular phone while
pumping fuel.
Checking Things Under
the Hood
{CAUTION:
An electric fan under the hood can start up and
injure you even when the engine is not running.
Keep hands, clothing, and tools away from any
underhood electric fan.
{CAUTION:
Things that burn can get on hot engine parts and
start a re. These include liquids like fuel, oil,
coolant, brake uid, windshield washer and other
uids, and plastic or rubber. You or others could
be burned. Be careful not to drop or spill things
that will burn onto a hot engine.
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-5
Customer Assistance for Text Telephone (TTY)
Users........................................................7-6
Customer Assistance Offices............................7-6
GM Mobility Reimbursement Program................7-7
Roadside Assistance Program..........................7-7
Scheduling Service Appointments....................7-10
Courtesy Transportation.................................7-10
Collision Damage Repair................................7-11Reporting Safety Defects................................7-14
Reporting Safety Defects to the United
States Government....................................7-14
Reporting Safety Defects to the Canadian
Government..............................................7-15
Reporting Safety Defects to General Motors.....7-15
Service Publications Ordering Information.........7-15
Vehicle Data Recording and Privacy................7-16
Event Data Recorders...................................7-17
OnStar
®......................................................7-18
Navigation System........................................7-18
Radio Frequency
Identication (RFID)...................................7-18
Section 7 Customer Assistance Information
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STEP THREE — U.S. Owners:Both General Motors
and your dealer are committed to making sure you
are completely satised with your new vehicle. However,
if you continue to remain unsatised after following
the procedure outlined in Steps One and Two, you can
le with the Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an out of court
program administered by the Council of Better Business
Bureaus to settle automotive disputes regarding
vehicle repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.
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