2009 CADILLAC STS tow

If any of the soil remains, a commercial fabric cleaner
or spot lifter may be necessary. When a commercial
upholstery cleaner or spot lifter is to be used, test a small
hidden area for colorfastness rst. If the locally cleaned
area gives any impression that a ring formation may
result, clean the entire surface.
After the cleaning process has been completed, a paper
towel can be used to blot excess moisture from the
fabric or carpet.
Leather
A soft cloth dampened with water can be used to
remove dust. If a more thorough cleaning is necessary,
a soft cloth dampened with a mild soap solution can be
used. Allow the leather to dry naturally. Do not use heat
to dry. Never use steam to clean leather. Never use spot
lifters or spot removers on leather. Many commercial
leather cleaners and coatings that are sold to preserve
and protect leather may permanently change the
appearance and feel of the leather and are not
recommended. Do not use silicone or wax-based
products, or those containing organic solvents to
clean the vehicle’s interior because they can alter the
appearance by increasing the gloss in a non-uniform
manner. Never use shoe polish on leather.
Instrument Panel, Vinyl, and Other
Plastic Surfaces
A soft cloth dampened with water may be used to
remove dust. If a more thorough cleaning is necessary,
a clean soft cloth dampened with a mild soap solution can
be used to gently remove dust and dirt. Never use spot
lifters or removers on plastic surfaces. Many commercial
cleaners and coatings that are sold to preserve and
protect soft plastic surfaces may permanently change
the appearance and feel of the interior and are not
recommended. Do not use silicone or wax-based
products, or those containing organic solvents to
clean the vehicle’s interior because they can alter the
appearance by increasing the gloss in a non-uniform
manner.
Some commercial products may increase gloss on
the instrument panel. The increase in gloss may cause
annoying reections in the windshield and even make
it difficult to see through the windshield under certain
conditions.
Wood Panels
Use a clean cloth moistened in warm, soapy water
(use mild dish washing soap). Dry the wood immediately
with a clean cloth.
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Speaker Covers
Vacuum around a speaker cover gently, so that the
speaker will not be damaged. Clean spots with
just water and mild soap.
Care of Safety Belts
Keep belts clean and dry.
{CAUTION:
Do not bleach or dye safety belts. It may severely
weaken them. In a crash, they might not be able
to provide adequate protection. Clean safety belts
only with mild soap and lukewarm water.
Weatherstrips
Silicone grease on weatherstrips will make them last
longer, seal better, and not stick or squeak. Apply
silicone grease with a clean cloth. During very cold,
damp weather frequent application may be required.
SeeRecommended Fluids and Lubricants on page 6-13.
Washing Your Vehicle
The best way to preserve the vehicle’s nish is to keep
it clean by washing it often.
Notice:Certain cleaners contain chemicals that can
damage the emblems or nameplates on the vehicle.
Check the cleaning product label. If it states that
it should not be used on plastic parts, do not use it
on the vehicle or damage may occur and it would
not be covered by the warranty.
Do not wash the vehicle in direct sunlight. Use a car
washing soap. Do not use cleaning agents that are
petroleum based or that contain acid or abrasives, as
they can damage the paint, metal or plastic on the
vehicle. Approved cleaning products can be obtained
from your dealer/retailer. Follow all manufacturers’
directions regarding correct product usage, necessary
safety precautions and appropriate disposal of any
vehicle care product.
Rinse the vehicle well, before washing and after to
remove all cleaning agents completely. If they are
allowed to dry on the surface, they could stain.
Dry the nish with a soft, clean chamois or an all-cotton
towel to avoid surface scratches and water spotting.
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Windshield and Wiper Blades
Clean the outside of the windshield with glass cleaner.
Clean the rubber blades using a lint free cloth or paper
towel soaked with windshield washer uid or a mild
detergent. Wash the windshield thoroughly when
cleaning the blades. Bugs, road grime, sap, and a
buildup of vehicle wash/wax treatments may cause
wiper streaking. Replace the wiper blades if they are
worn or damaged.
Wipers can be damaged by:
Extreme dusty conditions
Sand and salt
Heat and sun
Snow and ice, without proper removal
Aluminum or Chrome-Plated Wheels
and Trim
Your vehicle may have either aluminum or
chrome-plated wheels.
Keep the wheels clean using a soft clean cloth with mild
soap and water. Rinse with clean water. After rinsing
thoroughly, dry with a soft clean towel. A wax may then
be applied.Notice:Chrome wheels and other chrome trim
may be damaged if the vehicle is not washed after
driving on roads that have been sprayed with
magnesium, calcium or sodium chloride. These
chlorides are used on roads for conditions such
as ice and dust. Always wash the vehicle’s chrome
with soap and water after exposure.
Notice:Using strong soaps, chemicals, abrasive
polishes, cleaners, brushes, or cleaners that contain
acid on aluminum or chrome-plated wheels, could
damage the surface of the wheel(s). The repairs
would not be covered by the warranty. Use only
approved cleaners on aluminum or chrome-plated
wheels.
The surface of these wheels is similar to the painted
surface of your vehicle. Do not use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,
cleaners with acid, or abrasive cleaning brushes
on them because you could damage the surface.
Do not use chrome polish on aluminum wheels.
Notice:Using chrome polish on aluminum wheels
could damage the wheels. The repairs would not
be covered by the warranty. Use chrome polish on
chrome wheels only.
Use chrome polish only on chrome-plated wheels, but
avoid any painted surface of the wheel, and buff off
immediately after application.
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Rear Underseat Fuse Block
Removing the Rear Seat Cushion
Notice:If you touch the exposed wires with the
metal on the seat cushion, you could cause a
short that could damage the battery and or wires.
Avoid contact between the rear seat and the
fuse center whenever you remove or reinstall
the rear seat. Do not remove covers from any
of the covered parts, and do not store anything
under the seats.
To remove the rear seat cushion, do the following:
1. Pull up on the front of the cushion to release the
front hooks.
2. Pull the cushion up and out toward the front of the
vehicle.To reinstall the rear seat cushion, do the following:
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Maintenance Footnotes
(a)Visually inspect brake lines and hoses for proper
hook-up, binding, leaks, cracks, chafing, etc. Inspect disc
brake pads for wear and rotors for surface condition.
Inspect other brake parts, including calipers, parking
brake, etc.
(b)Visually inspect front and rear suspension and
steering system for damaged, loose, or missing parts or
signs of wear. Inspect power steering lines and hoses
for proper hook-up, binding, leaks, cracks, chafing, etc.
(c)Visually inspect hoses and have them replaced if they
are cracked, swollen, or deteriorated. Inspect all pipes,
fittings, and clamps; replace with genuine parts as
needed. To help ensure proper operation, a pressure test
of the cooling system and pressure cap and cleaning the
outside of the radiator and air conditioning condenser is
recommended at least once a year.
(d)Inspect wiper blades for wear, cracking, or
contamination. Clean the windshield and wiper blades,
if contaminated. Replace wiper blades that are worn
or damaged. See Windshield Wiper Blade Replacement
on page 5-52 and Windshield and Wiper Blades on
page 5-120 for more information.(e)Make sure the safety belt reminder light and safety
belt assemblies are working properly. Look for any other
loose or damaged safety belt system parts. If you see
anything that might keep a safety belt system from doing
its job, have it repaired. Have any torn or frayed safety
belts replaced. Also see Checking the Restraint Systems
on page 1-66.
(f)Lubricate all key lock cylinders. Lubricate all
hinges and latches, including those for the hood, rear
compartment, glove box door, and console door. More
frequent lubrication may be required when exposed to a
corrosive environment. Applying silicone grease on
weatherstrips with a clean cloth will make them last
longer, seal better, and not stick or squeak.
(g)If driving regularly under dusty conditions, the filter
may require replacement more often.
(h)Change automatic transmission fluid and filter if the
vehicle is mainly driven under one or more of these
conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as limousine service.
Uses such as high performance operation.
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(i)If using DOT-4 brake fluid only: Drain, flush, and refill
brake hydraulic system at a regular maintenance service
every two years. This service can be complex; you should
have your dealer/retailer perform this service. See Brakes
on page 5-39.
(j)Drain, flush, and refill cooling system. This service can
be complex; you should have your dealer/retailer perform
this service. See Engine Coolant on page 5-27 for what to
use. Inspect hoses. Clean radiator, condenser, pressure
cap, and filler neck. Pressure test the cooling system and
pressure cap.
(k)A fluid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired
and the fluid level checked. Add fluid if needed.
(l)Drain, flush, and refill intercooler system. This service
can be complex; you should have your dealer/retailer
perform this service. See Engine Coolant on page 5-27.
(m)If driving regularly under dusty conditions, inspect
the filter at each engine oil change.
(n)Visually inspect belt for fraying, excessive cracks, or
obvious damage. Replace belt if necessary.(p)If the vehicle has the 3.6L V6 (VIN Code V) engine,
replace the engine air cleaner filter every 40,000 miles
(64 000 km).
(q)Check vent hose at transfer case for kinks and proper
installation. Check to be sure vent hose is unobstructed,
clear, and free of debris. During any maintenance, if a
power washer is used to clean mud and dirt from the
underbody, care should be taken to not directly spray the
transfer case output seals. High pressure water can
overcome the seals and contaminate the transfer case
fluid. Contaminated fluid will decrease the life of the
transfer case and should be replaced.
(r)Change transfer case fluid if the vehicle is mainly
driven under one or more of these conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as high performance operation or taxi,
police, or delivery service.
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Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes rst.
In the U.S., anyone driving the vehicle is covered.
In Canada, a person driving the vehicle without
permission from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Cadillac and General Motors of
Canada Limited reserve the right to make any changes
or discontinue the Roadside Assistance program at
any time without notication.
Cadillac and General Motors of Canada Limited reserve
the right to limit services or payment to an owner or
driver if they decide the claims are made too often, or
the same type of claim is made many times.
Cadillac Owner Privileges™
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identication
before this service is given.
Emergency Tow From a Public Road or Highway:
Tow to the nearest Cadillac dealer for warranty
service, or if the vehicle was in a crash and cannot
be driven. Assistance is also given when the vehicle
is stuck in the sand, mud, or snow.
Flat Tire Change:Service is provided to change a
at tire with spare tire. The spare tire, if equipped,
must be in good condition and properly inated. It is
your responsibility for the repair or replacement of
the tire if it is not covered by the warranty.
Battery Jump Start:Service is provided to jump
start a dead battery.
Trip Routing Service:Detailed maps of North
America are provided when requested either with the
most direct route or the most scenic route. Additional
travel information is also available. Allow three
weeks for delivery.
Trip Interruption Benets and Assistance:
If your trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
5 year/100,000 miles (160 000 km) Powertrain
warranty period. Items considered are hotel, meals,
and rental car.
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Cadillac Technician Roadside Service
(U.S. only)
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner in the United States with the advantage of
contacting a Cadillac advisor and, where available, a
Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your car
towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts and
tools required to handle most roadside repairs.
Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Limit of six requests per year.
Trip Interruption Benets and Assistance:
Pre-authorization, original detailed receipts, and a
copy of the repair orders are required. Once
authorization has been received, the Roadside
Assistance advisor will help you make arrangements
and explain how to receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
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