2009 CADILLAC STS phone

If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash. Do
not discuss your personal condition, mental frame of
mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 7-7for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-13

OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and
use. See alsoOnStar
®System on page 2-50in this
manual for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-18

Customer Assistance Information
Courtesy Transportation................................7-10
Customer Assistance for Text
Telephone (TTY) Users............................... 7-6
Customer Assistance Offices........................... 7-6
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-7
Reporting Safety Defects to
General Motors........................................7-15
Reporting Safety Defects to the
Canadian Government..............................7-15
Reporting Safety Defects to the
United States Government.........................7-14
Roadside Service.......................................... 7-7
Service Publications Ordering Information........7-15
D
Daytime Running Lamp...................................3-36
Defensive Driving............................................. 4-2
Disc, MP3....................................................3-111
Doing Your Own Service Work........................... 5-4
Door
Locks........................................................2-13
Power Door Locks.......................................2-13
Programmable Automatic Door Locks.............2-14
Rear Door Security Locks.............................2-14Driver Information Center (DIC).........................3-72
DIC Operation and Displays..........................3-72
DIC Warnings and Messages........................3-79
Other Messages..........................................3-96
Driving
At Night.....................................................4-17
Before a Long Trip......................................4-19
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Highway Hypnosis.......................................4-19
Hill and Mountain Roads..............................4-20
In Rain and on Wet Roads...........................4-18
Rocking Your Vehicle to Get it Out.................4-24
Winter........................................................4-21
Dual Climate Control System............................3-48
E
EDR .............................................................7-16
Electrical System
Add-On Equipment.....................................5-113
Fuses and Circuit Breakers.........................5-113
Headlamp Wiring.......................................5-113
Power Windows and Other Power
Options.................................................5-113
Rear Underseat Fuse Block.........................5-118
Underhood Fuse Block...............................5-114
4

O
Odometer......................................................3-57
Off-Road Recovery..........................................4-15
Oil
Engine.......................................................5-18
Pressure Light.............................................3-69
Oil, Engine Oil Life System..............................5-21
Older Children, Restraints................................1-28
Online Owner Center........................................ 7-5
OnStar, Privacy..............................................7-18
OnStar
®System, see OnStar®Manual...............2-50
Operation, Universal Home Remote
System......................................................2-54
Outlet Adjustment............................................3-52
Outlets
Accessory Power.........................................3-46
Outside
Automatic Dimming Mirror.............................2-40
Convex Mirror.............................................2-41
Heated Mirrors............................................2-41
Power Mirrors.............................................2-40
Overheated Engine Protection
Operating Mode..........................................5-36
Owner Checks and Services.............................6-10
Owners, Canadian.............................................. iii
P
Paint, Damage..............................................5-111
Parade Dimming.............................................3-41
Park
Shifting Into................................................2-34
Shifting Out of............................................2-35
Park Aid........................................................2-42
Park Brake....................................................2-33
Park Tilt Mirrors..............................................2-41
Parking
Assist........................................................2-42
Over Things That Burn.................................2-35
Passenger Airbag Status Indicator.....................3-59
Passenger Compartment Air Filter.....................3-54
Passenger Sensing System..............................1-59
Passing.........................................................4-15
Perchlorate Materials Requirements,
California..................................................... 5-4
Phone
Bluetooth
®................................................3-116
Power
Door Locks.................................................2-13
Electrical System.......................................5-113
Inadvertent Battery Saver.............................3-42
Lumbar Controls........................................... 1-2
9