2009 CADILLAC ESCALADE service

Ignition Positions
The ignition switch has
four different positions.
To shift out of P (Park), the ignition must be in ON/RUN
or ACC/ACCESSORY and the regular brake pedal
must be applied.
A (LOCK/OFF):This position locks the ignition. It also
locks the transmission on automatic transmission
vehicles. The key can be removed in LOCK/OFF.
On vehicles with an automatic transmission, the shift
lever must be in P (Park) to turn the ignition switch
to LOCK/OFF.
The steering can bind with the wheels turned off center.
If this happens, move the steering wheel from right to
left while turning the key to ACC/ACCESSORY. If
this doesn’t work, then the vehicle needs service.Notice:Using a tool to force the key to turn in the
ignition could cause damage to the switch or
break the key. Use the correct key, make sure it is
all the way in, and turn it only with your hand. If the
key cannot be turned by hand, see your
dealer/retailer.
B (ACC/ACCESSORY):This position lets things like
the radio and the windshield wipers operate while
the engine is off. Use this position if the vehicle must be
pushed or towed.
C (ON/RUN):This position can be used to operate the
electrical accessories and to display some instrument
panel cluster warning and indicator lights. The
switch stays in this position when the engine is running.
The transmission is also unlocked in this position on
automatic transmission vehicles.
If you leave the key in the ACC/ACCESSORY or
ON/RUN position with the engine off, the battery could
be drained. You may not be able to start the vehicle
if the battery is allowed to drain for an extended period
of time.
D (START):This is the position that starts the engine.
When the engine starts, release the key. The ignition
switch returns to ON/RUN for driving.
A warning tone will sound when the driver door is
opened, the ignition is in ACC/ACCESSORY or
LOCK/OFF and the key is in the ignition.
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Torque Lock
If you are parking on a hill and you do not shift the
transmission into P (Park) properly, the weight of the
vehicle can put too much force on the parking pawl in the
transmission. It might be difficult to pull the shift lever out
of P (Park). This is called torque lock. To prevent torque
lock, set the parking brake and then shift into P (Park)
properly before you leave the driver seat. To nd out how,
seeShifting Into Park on page 2-36.
When you are ready to drive, move the shift lever out of
P (Park) before releasing the parking brake.
If torque lock does occur, you might need to have
another vehicle push yours a little uphill to take some of
the pressure from the parking pawl in the transmission.
Then you should be able to pull the shift lever out
of P (Park).
Shifting Out of Park
This vehicle is equipped with an electronic shift lock
release system. The shift lock release is designed to:
Prevent ignition key removal unless the shift
lever is in P (Park) with the shift lever button fully
released, and
Prevent movement of the shift lever out of P (Park),
unless the ignition is in ON/RUN or ACC/
ACCESSORY and the regular brake pedal is applied.The shift lock release is always functional except in the
case of an uncharged or low voltage (less than 9 volt)
battery.
If the vehicle has an uncharged battery or a battery with
low voltage, try charging or jump starting the battery.
SeeJump Starting on page 6-40for more information.
To shift out of P (Park) use the following:
1. Apply the brake pedal.
2. Move the shift lever to the desired position.
If you still are unable to shift out of P (Park):
1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, press the shift
lever all the way into P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem shifting, then have the
vehicle serviced soon.
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How the System Works
When the vehicle is started, both outside mirror displays
will briey come on to indicate that the system is
operating. When the vehicle is moving forward, the left
or right side mirror SBZA display will light up if a
vehicle is detected in that blind zone. If the turn signal is
activated and a vehicle is also detected on the same
side, the SBZA display will ash to give you extra
warning not to change lanes.
SBZA displays do not come on while the vehicle is
approaching or passing other vehicles. At speeds
greater then 20 mph (32 km/h), SBZA displays may
come on when a vehicle you have passed remains in or
drops back into the detection zone.SBZA can be disabled through the Driver Information
Center (DIC). SeeDriver Information Center (DIC)
on page 3-46for more information. If the SBZA
is disabled by the driver, the SBZA mirror displays will
not light up during normal driving.
When the System Does Not Seem To Work
Properly
Occasional missed alerts can occur under normal
circumstances and will increase in wet conditions. The
system does not need to be serviced due to an
occasional missed alert. The number of missed alerts
will increase with increased rainfall or road spray.
If the SBZA displays do not light up when the system is
on and vehicles are in the blind zone, the system
may need service. Take the vehicle to your
dealer/retailer.
SBZA is designed to ignore stationary objects; however,
the system may occasionally light up due to guard
rails, signs, trees, shrubs, and other stationary objects.
This is normal system operation, the vehicle does
not need service. Left Side Mirror DisplayRight Side Mirror
Display
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SBZA does not operate when the left or right corners of
the rear bumper are covered with mud, dirt, snow,
ice, slush, or in heavy rainstorms. For cleaning
instructions, seeWashing Your Vehicle on page 6-98.If
the DIC still displays the SIDE BLIND ZONE SYSTEM
UNAVAILABLE message after cleaning the bumper, see
your dealer/retailer.
The SBZA displays may remain on if a trailer is attached
to the vehicle, or a bicycle or object is extending out
to either side of the vehicle.
When SBZA is disabled for any reason other than the
driver turning it off, the driver will not be able to turn
SBZA back on using the DIC. The SIDE BLIND ZONE
ALERT ON option will not be selectable if the
conditions for normal system operation are not met.
Until normal operating conditions for SBZA are met, you
should not rely upon SBZA while driving.SBZA Error Messages
The following messages may appear in the DIC:
SIDE BLIND ZONE ALERT SYSTEM OFF:This
message indicates that the driver has turned the
system off.
SIDE BLIND ZONE SYSTEM UNAVAILABLE:This
message indicates that the SBZA system is disabled
either because the sensor is blocked and cannot detect
vehicles in your blind zone, or the vehicle is passing
through an open eld of view area, such as the desert,
where there is insufficient data for operation. The
sensor may be blocked by mud, dirt, snow, ice, slush,
or even heavy rainstorms. This message may also
activate during heavy rain or due to road spray. The
vehicle does not need service. For cleaning, see
Washing Your Vehicle on page 6-98.
SERVICE SIDE BLIND ZONE ALERT SYSTEM:If this
message appears, both SBZA displays will remain on
indicating there is a problem with the SBZA system.
If these displays remain on after continued driving, the
system needs service. Take the vehicle to your
dealer/retailer.
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Adjusting the Brightness and Contrast of
the Screen
To adjust the brightness and contrast of the screen,
press the CONFIG hard key while the rear vision camera
image is on the display. Any adjustments made will
only affect the rear vision camera screen.
](Brightness):Touch the + (plus) or – (minus)
screen buttons to increase or decrease the brightness
of the screen.
_(Contrast):Touch the + (plus) or – (minus) screen
buttons to increase or decrease the contrast of the
screen.
Symbols
The navigation system may have a feature that lets the
driver view symbols on the navigation screen while
using the rear vision camera. The Ultrasonic Rear Park
Assist (URPA) system must not be disabled to use
the caution symbols. If URPA has been disabled and
the symbols have been turned on, the Rear Parking
Assist Symbols Unavailable error message may display.
SeeUltrasonic Rear Parking Assist (URPA) on
page 2-42.The symbols appear when an object has been detected
by the URPA system. The symbol may cover the
object when viewing the navigation screen.
To turn the symbols on or off:
1. Make sure that URPA has not been disabled.
2. Shift into P (Park).
3. Press the CONFIG hard key to enter the congure
menu options, then press the CONFIG hard key
repeatedly until Display is selected or touch
the Display screen button.
4. Select the Rear Camera Options screen button.
The Rear Camera Options screen will display.
5. Touch the Symbols screen button. The screen
button will be highlighted when on.Rear Vision Camera Error Messages
Service Rear Vision Camera System:This message
can display when the system is not receiving
information it requires from other vehicle systems.
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OnStar®System
OnStar®uses several innovative technologies and live
advisors to provide a wide range of safety, security,
information, and convenience services. If the airbags
deploy, the system is designed to make an automatic
call to OnStar
®Emergency advisors who can request
emergency services be sent to your location. If the
keys are locked in the vehicle, call OnStar
®at
1-888-4-ONSTAR to have a signal sent to unlock
the doors. OnStar
®Hands-Free Calling, including
30 trial minutes good for 60 days, is available on
most vehicles. OnStar
®Turn-by-Turn Navigation
service, with one trial route, is available on most
vehicles. Press the OnStar
®button to have an
OnStar®advisor contact Roadside Service.OnStar
®service is provided subject to the OnStar®
Terms and Conditions included in the OnStar®
Subscriber glove box literature.
Some services such as Remote Door Unlock or Stolen
Vehicle Location Assistance may not be available
until the owner of the vehicle registers with OnStar
®.
After the rst prepaid year, contact OnStar®to select a
monthly or annual subscription payment plan. If a
payment plan is not selected, the OnStar
®system and
all services, including airbag notication and emergency
services, may be deactivated and no longer available.
For more information visit onstar.com (U.S.) or onstar.ca
(Canada), or press the OnStar
®button to speak with
an advisor.
Not all OnStar
®services are available on all vehicles.
To check if this vehicle is able to provide the services
described below, or for a full description of OnStar
®
services and system limitations, see the OnStar®
Owner’s Guide in the glove box or visit onstar.com
(U.S.) or onstar.ca (Canada), contact OnStar®at
1-888-4-ONSTAR (1-888-466-7827) or TTY
1-877-248-2080, or press the OnStar
®button to
speak with an OnStar®advisor 24 hours a day,
7 days a week.
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OnStar®Services Available with the
Safe & Sound Plan
Automatic Notication of Airbag Deployment
Advanced Automatic Crash Notication (AACN)
(If equipped)
Link to Emergency Services
Roadside Assistance
Stolen Vehicle Location Assistance
Remote Door Unlock/Vehicle Alert
OnStar®Vehicle Diagnostic Email
GM Goodwrench On Demand Diagnostics
OnStar®Hands-Free Calling with 30 trial minutes
OnStar®Virtual Advisor (U.S. Only)
OnStar®Services Included with
Directions & Connections Plan
All Safe and Sound Plan Services
OnStar®Turn-by-Turn Navigation (If equipped) or
Driving Directions - Advisor delivered
RideAssist
Information and Convenience Services
OnStar®Hands-Free Calling
OnStar®Hands-Free Calling allows eligible OnStar®
subscribers to make and receive calls using voice
commands. Hands-Free Calling is fully integrated into
the vehicle, and can be used with OnStar
®Pre-Paid
Minute Packages. Most vehicles include 30 trial minutes
good for 60 days. Hands-Free Calling can also be
linked to a Verizon Wireless service plan in the U.S.
or a Bell Mobility service plan in Canada, depending
on eligibility. To nd out more, refer to the OnStar
®
Owner’s Guide in the vehicle’s glove box, visit
onstar.com or onstar.ca, or speak with an OnStar®
advisor by pressing the OnStar®button or calling
1-888-4-ONSTAR (1-888-466-7827).
OnStar®Turn-by-Turn Navigation
Vehicles with the OnStar®Turn-by-Turn Navigation
system can provide voice-guided driving directions.
Press the OnStar
®button to have an OnStar®advisor
locate a business or address and download driving
directions to the vehicle. Voice-guided directions to the
desired destination will play through the audio system
speakers. See the OnStar
®Owner’s Guide for more
information.
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OnStar®Virtual Advisor
OnStar
®Virtual Advisor is a feature of OnStar®
Hands-Free Calling that uses minutes to access
location-based weather, local traffic reports, and stock
quotes. Press the phone button and give a few
simple voice commands to browse through the various
topics. See the OnStar
®Owner’s Guide for more
information. This feature is only available in the
continental U.S.
OnStar®Steering Wheel Controls
This vehicle may have a Talk/Mute button that can be
used to interact with OnStar
®Hands-Free Calling.
SeeAudio Steering Wheel Controls on page 3-113for
more information.
On some vehicles, the mute button can be used to dial
numbers into voice mail systems, or to dial phone
extensions. See the OnStar
®Owner’s Guide for more
information.
How OnStar®Service Works
The OnStar
®system can record and transmit vehicle
information. This information is automatically sent to an
OnStar
®Call Center when the OnStar®button is pressed,
the emergency button is pressed, or if the airbags or
AACN system deploy. This information usually includes
the vehicle’s GPS location and, in the event of a crash,additional information regarding the crash that the vehicle
was involved in (e.g. the direction from which the vehicle
was hit). When the Virtual Advisor feature of OnStar
®
Hands-Free Calling is used, the vehicle also sends
OnStar®the vehicle’s GPS location so they can provide
services where it is located.
OnStar
®service cannot work unless the vehicle is in a
place where OnStar®has an agreement with a wireless
service provider for service in that area. OnStar®
service also cannot work unless the vehicle is in a place
where the wireless service provider OnStar®has hired
for that area has coverage, network capacity and
reception when the service is needed, and technology
that is compatible with the OnStar
®service. Not all
services are available everywhere, particularly in remote
or enclosed areas, or at all times.
Location information about the vehicle is only
available if the GPS satellite signals are
unobstructed and available.
The vehicle must have a working electrical system,
including adequate battery power, for the OnStar
®
equipment to operate. There are other problems OnStar®
cannot control that may prevent OnStar®from providing
OnStar®service at any particular time or place. Some
examples are damage to important parts of the vehicle
in a crash, hills, tall buildings, tunnels, weather or
wireless phone network congestion.
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