2008 VOLKSWAGEN JETTA mileage

Booklet 1.1 Maintenance
ALL MODELS
• Eng ine: C han ge o il and oil filter
• Water se parat or: Drain water (TDI en gin e
o nl y)
• Winds hie ld washer: Chec k flui d leve l, add if
n ecessa ry
• Automatic shift lock: Che ck opera tion in­
clud in g park/neu tra l po sit ion sw itch
•
sys tem; Che ck for damag e/l eaks, pad thickness, brake fluid level
• Whee ls:
from fro nt to rea r
Next Service :
Date : ...................... ..
M iles/ km: .................. .
whichever occurs first •
Hear spoile r: Lubri cate (New Beet le on ly)
• Airbag sys tem: V is ual ch eck eve ry
m on ths
r ega rdless o f mileage (ki lomete rs)
• 12V s tarter and au xiliary battery : ch ec k
(w here ap plicab le)
• Tires: C heck tre ad depth, adjust t ire pressure
if n ecessary .
• Tire pressure mon ito rin g sys tem senso rs ;
C he ck batt ery c harge , rep la ce whee l e lec tro nics
a nd aluminum valve if necessary ( where app li­
cab le) .
T oday 's date and Volkswagen Deale r sta mp
Service at 15,000 miles (24,000 km) Models with a 1.8T engine
ONLY
• Eng ine: C han ge oil and o il filter
Nex t Serv ice:
Date: ...................... ..
Miles/km: ................. ..
whic heve r occ urs first Today's
elate and Volkswag en Dea le r stam p
Warranty Voucher 9

Booklet 1.1 Maintenance
Service at 20,000 miles (32,000 km) -ALL MODELS
• En gin e: C hange o il and oil filter
• En gin e: C hec k for leaks
• Exhau st system: Chec k for dam age and le ak s
• Water separat or: Drain water (TOI engin e
o nl y)
• Fuel filt er: Replace (T OI engine only)
• Batte ry: C heck
• Door ch eck stra p s: Lubri cate
• Dust and polle n fi lter (w here applicable) :
R epl ace
• Coo ling sys te m : C heck coolant leve l; ad d if
n ecessa ry
• Windshi eld was he r: Chec k fluid l evel; add if
n ecessary
• Automa tic sh ift l oc k: Check operation in­
cludin g park /n eut ral/safe ty sw itch
• Auto mati c tran smi ssi on: Chec k for leak s
• Manual tran smi ssion : Chec k oil leve l; acid if
n ecessa ry; check fo r leak s
• Whee ls: Ro ta te from front to rear
• Tires/s pare w hee l: Chec k condition and
pr ess ure
Next Service :
D at e: .. .... ......... .........
M iles/ km: ...................
w hi ch eve r occurs first •
Brake syste m : C hec k fo r dam age /leak s, brak e
p ad thi ckne ss an d br ake flu id l eve l
• Drive s haf ts : C he ck boots
• On-Board diagno sti c sys te m: Check faul t
m em ory ; p urg e if necessa ry
• Hoof fr am e: C lea n
lubri cate
• Front axle : C hec k dust seals on ba ll joint s and
t ie rod end s; c hec k tie rod s
• Head lig ht s: A djust
• Rear spoil er: Lubri cate (Ne w Beet le only)
• 12 V start er and auxili ary batt ery: c h eck
(w here app licable )
• Airbag system: Visua l c h eck eve1y
12 month s
r e ga rdless of mileage ( kil om ete rs)
• Roa d te st: Check kickclo wn, brakin g,
s tee ring, heatin g and ve ntil ation, air co nd i­
ti oni ng, po we r acc esso ries and elec trica l sys­
t e m s
• Tires: Check trea d dep th , ad just tir e press ure
i f n ecessary.
• Tire pr ess ure m onit oring sys te m sensors:
C hec k batt ery char ge. re pl ace w hee l ele ctron ics
and aluminum valve if necess ary (where appli­
cab le).
T oda y·s date a nd Volk sw agen Dea ler sta mp
Se rvic e at 25,000 mil es (40,000 km) -Model s with a 1.8T engin e
ONLY
• En g in e: Chan ge oil and oil filter
Next Service:
Date : ........... ..... ... .... .
M iles/ km: .. ..... ........... .
10 Warranty Voucher

Booklet 1.1 Maintenance
Service at 60,000 miles (96,000 km) - ALL MODELS
• Engi ne: Change o il and oil filter
• En gin e: Chec k for le ak s
• Exhau s1 sys te m: Check for damag e and leaks
• Spark plug s: H ep lace (2 .0L TFSI only)
• Wa te r se paral or: Drain wate r (TOI engine
on ly)
• Fuel
He p lace (TOI engi ne on ly)
• Ba1t ery: Check
• Doo r check s1raps: Lubricate
• Dust and p ollen
(where applicabl e): Re­
pl ace
• Coo ling syste m: Chec k coola111 leve l: add if
n ecessary
• Wind shie ld wa sh er: C heck fluid leve l; add if
n ecess ary
• Auto matic shift lo ck: Chec k op era1 io n in­
clud ing
sw itch
• Automat ic tra nsmi ssio n: Check fo r le ak s
• Manual tran smi ssio n: Chec k oil leve l; add if
n ecess ary; check for le aks
• Tim ing
Check conditi on (4 cy linder gas­
o lin e en gin e o nly)
• Aut omatic lrnn smi ssio n fina l dri ve: C heck
fluid l evel and for lea ks
• Whee ls : R o 1a 1e from fronl to rear
Next Service:
Dat e: ....... ... ............. .
Mil es/km: ....... .... ... .... .
w hi chever occurs first
14 Warranty Voucher
• Tires/spar e whee l: Check condition and
pressure
• Brak e sys te m: Check fo r damag e/l eak s. brake
pa d 1hickn ess and brak e fluid leve l
• Drive s haf1s: Chec k b oots
• On- Board diagnoslic
Chec k fault
m emory ; purge if necess ary
• Roo f fram e: C lean
lu bricaie
• Fron ! ax le : Check dusl se al on ba ll join
and
t ie rods: ch eck tie rods
• Head lighi s: Ad jus1
• Rea r spoil er: Lubri cate (New
onl y)
• Airbag syslem: Visual check every 12
rega rdless of mileage (kilometers )
• Road t est: Check kickdown , braking.
h ea ling and venl ilation, a ir cond i­
tioning , pow er ac cessor ies and ele ctri ca l sys­
t e ms
• 12V start er and auxiliary balle ry : c heck
( where app lica ble)
• Tires: C hec k !read depth, adju sl lir e pr ess ure
if necessa ry .
• Tire pr ess ure monilOring
se nsor s:
C he ck b alt ery ch arge. repla ce whee l e lec ironi cs
and a luminum va lv e if necessary (where app li­
cab le).
Today' s
and Volk swagen D ealer stamp

Booklet 1.1 Maintenance
SERVICE SCHEDULE
Brake fluid replacement record
The brake fluid must be replaced every 2 years
r ega rdle ss of mileage ( kilome te rs).
The
brake fluid replacement was performed on: ...........................................
Brake Fluid Replacem ent :
Da te: ............... .........
Today's
and
Volkswagen Dea le r stamp
A brak e fluid replacement was performed on: ..... .......... ......... ............... .. ..
Nex t Brake F luid Replacement:
...................... ..
Today's
and
Volkswagen Dea ler stamp
A brake fluid replacement was performed on: .......................................... .
Next Brake Fluid Hcplacement:
Da te: ....... ...... ...... ... ..
Today's d ate and
Vo lkswage n Dealer
A b rake flu id rep laceme nt wa s performed on: ......................................... ..
N ext Brake F luid Replacement:
Da te: ..... .......... ........ .
22 Warranty Vouch er
Today's and
Vo lkswage n Dea le r

Booklet 1.2 USA Warranty
changed your add ress
a nd Volkswage n of A meri ca, In c. has your cur­
re nt address on file, yo u will rece ive notific atio n
a utomati cally . If yo u are conc ern ed that you
m ay not h ave rece ived n otice conce rnin g a par ­
ticular servi ce act ion, please c heck w ith your d
eale r
dete rm ine wheth er yo ur vehicle is eli­
g ibl e fo r any repa ir fr ee of ch arge.
In other in stance s, Vo lkswage n of A meri ca, In c.
ma y off er assista nce with a repai r beyo nd war­
ra nty on a case-by-case basis. If you be lieve t hat
y our vehicl e need s a repai r not covere d by wa r­
ranty whi ch Volk swagen o f Ame rica, Inc. s houl d
p ay fo r in p art or in who le, please disc uss the re­
qu est
yo ur dea ler. If y ou are not satis fi ed
w ith your de ale r's decis ion, please ct Vo lk­
swage n of Am eri ca , In c. C usto mer by te le­
p hone or in writin g. Your r equ est sh ould p rovid e
the vehicle identifi cation number , the mileage,
maintena nce history and a n ex plan ation of w hy
y ou believe that the re pair should b e perfor med
fr ee of c har ge. You r req ues t sho uld be accompa­
ni ed b y all ava ilable maintenance and re pair
r eco rds w hi ch yo u ha ve re ta in ed. A Custo mer
CA RE Repre sentat ive w ill rev iew yo ur re que st
and ad vise yo u of our dec ision .
Customer CARE 29

Proper maintenance and use
for proper maint enan ce are co n­
tained in your Volkswagen Maintena nce
bookl e1. Time and mileage intervals at whi ch
maint enan ce is
to b e perform ed, ma y vary from
mode l to model.
Vo lkswage n reco mm en ds you k eep a reco rd of
s chedul ed maint enance perfo rmed by ha vin g
yo ur Volkswagen Maintena nce booklet vali­
dated at the approximate time or mi leage inter­
va ls by a n auth ori zed Vo lkswagen dealer, and
that you prov ide these recor ds to the new ow ner
whe never yo u se ll th e vehicle.
Use of Genuine Volkswagen Parts
Vo lkswagen reco mmend s th at Genuin e Volk­
swagen parts be use d a s rep laceme nt parts for
th e m aint enan ce, repa ir or rep lacement of em is ­
s ion con trol systems . U se o f re placeme nt parts
which are nor equiv alent to Ge nuine Volk­
swage n parts i n emi ssio n pe rfo rm ance and du­
ra bilit y may impair the effec tiv en ess of em iss io n
Booklet 1.2 USA Warranty
Fa ilur e to m ainta in yo ur vehicl e accor ding to the
in stru ction for pro per maintenance may cause
t h e ve hicle to excee d appli cab le emission s stan­
d ard s and could re sult in denial of warranty cov­
e rage. However, Volkswagen w ill not deny a
wa rra nty claim sole ly on t he bas is of your fa ilure
to ma intain th e ve hicle according to the in stru c­
ti ons o r failur e to keep a record of maint enance.
In struction s for proper use of the vehicle are
co ntained in
Volkswage n Ow ner's
Ma nual. <11
con tro l sys te m s. Although use of parts oth er
than Genuine Vo lkswagen parts does not invali­
da te these warranties, Vo lkswa gen assumes no
li ability und er the se wa rranti es for fa ilur e of
suc h parts and damage to ot her parts cause d by
s u ch failur e
Maintenance and repairs performed by independent service shops
Without invalidating these warranties, you may
choose ro have ma inten an ce, repair or re pla ce­
ment of em iss io n con trol com pon ent s per­
formed by any automot ive se rv ice es tab lish ­
m ent or indiv idu al qu alifi ed to perform such
se 1v ices . I loweve r, the cost of su ch serv ices is
not covere d by tJ1 ese warra nties excep t in em er­
gencies . If the indepe ndent service es tablish - m
ent find s warrantabl e defect, you m ay del ive r
th e ve hicle to a n au thorized Volk swage n dealer
and have
defect correc ted free of ch arge.
Vo lkswagen wi ll not be liab le for any expenses
w hi ch yo u h ave incur red at the independent ser­
vice estab lishm ent , exce pt for em erge ncy re­
pa irs. See "Emerge ncy Repa irs" for furthe r
Parts not scheduled for inspection or replacement
Any part, whi ch is no t sc hedu le d for inspec tion
or rep lace men t a t m aint en an ce intervals speci­
fied in th e Volkswage n Main te nan ce booklet, is
covered by thi s wa rran ty for the full warranty pe- riocl
. A ny su ch repa ired or re pla ced under are warrante d for the remaining war­
ra nt y
California Emissions Warrantie s 25

Booklet 1.2 USA Warranty
Customer CARE
Dealer assistance
If yo u h ave question s ab out the se rvice yo u ha ve
r ece ive d, we sugges t yo u fir st disc uss them
w ith the se rvice person nel at your au thor ize d
Vo lk swage n dealer. Yo u ma y want to speak to the
Se rv ice Mana ger or dir ec tly to th e ow ner of th e
dealer ship. It is their busin ess to be concerne d abo ut you r
s ati sfa ction and goodwill. Sin ce th ey are closest
situation, th ey are in the bes t p osit ion to
q ui ckl y reso lve an y co nce rns you may have. "4
When to notify the manufacturer
Your sati sfaction with ou r p ro du ct is very to us, and we would to m ake ce rtain th at
we have had th e opportunit y to wo rk w ith you
an d yo ur deale r to re so lve yo ur co ncern s.
I f yo ur co nce rns a rc not resolved to yo ur
fac tion by the d eale r, p le ase contact Volkswage n
o f A m eric a, Inc., imm ediatel y by ca lling our
free n umber:
Tel.: I (800 ) 822-8987
I f you prefe r to w rite, please use the following
a d dress :
Vo lkswagen Custom er CARE Cente r
3499 Wes t H am lin Roa d
Ro ch ester Hill s, Ml 483 09
Yo u can also contac t us using our Int ern et
dress :
www.vw.co m.
Sim ply cl ick on "Co ntact Vo lk swag en of
Amer ica, Inc."
When you ca ll or w rit e, p lease prov ide th e
low ing inform atio n:
28 Custom er CARE
• Your nam e, a ddr ess and te lephone number
• Ve hicle Iden til1ca tion Number (VIN)
• Vehicl e type and mileage
• Deale r's name and location
• Natur e of compl aint or probl em
• Co pies of repa ir order s (re tain origina ls for
yo ur record s) or per tinent do cum ents
if you are
w rit in g to us
Custo mer Re presentative will gathe r
an d caref ully rev iew all facts re la tin g to yo ur
quest for assis tance. After this rev iew is plete d. Custo mer CA RE Rep rese ntative w ill
info rm you of a ny ass is ta n ce that the co mp an y
w ill be abl e to provi de.
Please note
as part of co ntinuin g to ma int ain th e hi gh est q ualit y of serv ice to our
C ustomer s, superviso rs w ill occas ionally itor th e quality of t ele phone ca lls betwee n our
C usto m ers an d Hepre scntat ives. W e hop e yo u
u nde rs tand our int erest in prov idin g the best
po ssib le se rvice.
"4

Booklet 1.2 USA Warranty
BBB AUTO LINE
BBB AUTO LINE dispute resolution services
I f yo ur dealer or Customer CARE does not re solve you r prod uct concern to yo ur
sat isfact ion or if you do not wish to presen t yo ur
concern
to e ither of th em, you may advan­
t age of th e me diatio n and a rb it ra tion serv ices of
the Better Business Bureau. This program i s
ca lled BBll AUTO LINE and is ava ilab le to you
free of charge, on
nat ionwide bas is as long as
yo ur vehicle has been dr iven less than 24,000
m iles and has not been in use fo r more t han 2
years. Not every cla im i s eligible; there are some
age and mileage limitat ions , so please c heck
with you r loca l B euer Bu sines s Bureau ("BBB ")
r ega rd in g yo ur clai m.
The BBB AUTO LINE program has
staff wi ll fac ilitate negot iations between th e
parties in an effort to bring you r claim to a mutu­
ally acc eptab le re so lu tion . You do no t have to
partic ipate in med ia tion if you would rather pro­
cee d imme diate ly to arb itra tion. Arbitration is
th e o ther part of llBB AUTO LINE. Arbitrat ion is
a process by w hic h an imp art ia l pe rson makes a
deci sion on your cla im. The arbitrators are not
connected w ith the automob ile ind ustry and
serve on a vol untary ba sis.
I f yo u do not agree with the m ed iate d reso lution
and/or have opted to arb itrate, an arb itration
hear ing w ill be scheduled. You may attend the
hea ring in pe rso n, be represe nted by a n at­
torn ey, br ing witnesses, a nd give supporting ev­
id ence . Instead of ap pear ing perso nall y, yo u
ma y request a wri tten or eve n a tel ephon e arb i­
tratio n hea ring.
If yo u wis h to u se BBB AUTO LINE, please call
the fo llow ing to ll-free numbe r:
30 BBB AUTO LINE
Tel.: I ( 800) 95 5-5 100
you call th e local office of the "BBB", its
staff w ill need the following informatio n:
• Y our n am e, a ddress a nd tele ph one number
• Make, mod el and Vehicl e Id entifi cation
N umb er o f yo ur vehicl e (VIN)
• D elivery date a nd curr ent mil eage
• Natur e of c ompl aint or p roblem
The
will follow-up o n you r complai nt;
an d if it canno t be med iated, they w ill arra nge an
arbitratio n hearing.
A dec is io n will be made by the arb itra tor w it hin
3 days of the h earing (typica lly a decision is
m ade 40 days fro m th e date yo u fil ed yo ur cla im
with
Yo u th en have the op po rtu nity to acce pt or re ject
the deci sion. If you accept t he deci sio n, Volk ­
swagen of Am erica, I nc. wi ll b e bou nd by th e de ­
cisio n and f ulfi ll its o bli ga tion within th e time
s p eci fied by t he arb itrator.
If yo u reje ct the deci sion:
Yo u are free to pursue other legal remed ies
available under and federa l law.
2
T he ma nufacture r w ill no t have to comp ly
w ith any part of the deci sio n.
California re sid ents
A ddition al informati on re la tin g to y our ri ght s
t o arbitrat e warr anty claim s und er th e BBB
A UT O LINE Arbit ration Pr ogra m is p rovid ed in
th e O wner In form atio n ab out Co nsum er Pro­
t ec tion La ws bookl et w hich i s pre sented t o you
b y yo ur dea le r w hen yo u take delivery o f your
n ew v ehicl e._,.