
Booklet 1.2 USA Warranty
24 Hour Roadside Assistance
The Volkswagen 24 Hour Roadside Assistance
program
The Vo lkswagen 24 Hour Roadside Assistance
program is you r assuranc e help will be th ere
s hould your Vo lkswa gen have a m ec hanical
breakdo wn under norma J
3l drivin g condition s.
Whether t his happ en s thousand s of mil es from
hom e (anyw her e in
U. S. or Canada), o r in
you r own dri veway, you only have ca ll one
t o ll-fr ee number and help will be on way.
I (80 0) 411-6688
To identif y yourse lf as a memb er, simpl y quot e
y our Veh icle ldemifi ca rion Numb er (VIN ). Thi s
numb er can be found on your 24 I-lour Road sid e
Ass ista nce member ship card , or you can find it
on the dri ver's s ide of
dashb oard visibl e
th rough th e windshie ld. 24 Hour Roa dside Ass is- ta
nce is available
10 yo u for first four years of
your new vehicle owner ship.
Th e Vo lksw agen 24 I-lour Roadside Ass is tance
Pro gram includ es
following emer gen cy
road sid e serv ices: emerge ncy tow ing, ball ery
jump sta n, flat tire c hang e, em ergency fuel se r
v ice, loc k-o ut se rvice a nd ex tricat ion /winch ser
v ic e.
Oth er se rvice s and benefit s include: trip routing
ser vices and trip in te rrupt io n ben efit s
t h roug hout the U. S. and Canad a.
Pleas e refe r to yo ur 24 Hour Roadside Assis
tance Owner's Guide for
details on the
services prov ided.
Coverage do es not inclu de se rvice an y ve hicle wi llfully driven n on -reg ularl y trav elled are as su ch as
unu sed roa ds, ope n fields. con stru ctio n sit es. beache s, mud -lili ed driv cways/ lan eways/ concessio n
ro ad s,
lot s, o r an y o ther area that is ina ccess ible or haza rdous fo r th e Serv ice Op erato r's ve hicle to
re ach .
24 Hour Roadside Assistance 13

Booklet 1.2 USA Warranty
24 Hour Roadside Assistance
The Volkswagen 24 Hour Roadside Assistance program
T he Vo lk sw age n 24 Hour Road sid e Assistance
p rogram is you r assurance that help will be ther e
s hould your Volk swagen have a m echani cal
breakdown under
dri vin g condit ions.
Whe ther thi s happens thousand s of mil es fro m
hom e (anyw here in th e U.S . or
or in
yo ur ow n dr iveway , yo u onl y have to call one
toll-fr ee numb er and help will be on the w ay.
l (8 00 ) 411-6688
To identify you rse lf as a m emb er, simp ly quo te
y our V ehi cle Identific atio n Number (VIN ). T his
number can be fo und on your 24 Hour R oadsid e
Ass is tan ce mem ber ship card , o r you ca n find it
on t he driver's sid e of th e dashboard vis ibl e
t h rough the wind shi eld. 24 Hour Roa dside Ass is- tan
ce is availabl e
to you for the first four years of
your new ve hicle ow ners hip.
T he Volkswage n 24 Hou r Ro ad sid e Ass is tan ce
Program includ es th e fo llow ing em ergency
roa dside services: emergency towing, battery
jump start, flat tire chan ge, emergency fuel ser
vice, loc k-o ut ser vice and extr ica tion/ winch ser
v ice.
Other services and b en efit s includ e: trip routing
an d trip interruption b enefits
th roughout the U.S . a nd Canada.
Please refer to you r 24 Hour Roads ide A ss is
tanc e Owner's Guide for
details on the
serv ices provided.
Coverage does not incl ude service 10 an y ve hicle willfully dr ive n no n-regularly travelled areas suc h as
unu sed roads, open field s, construct ion sit es, beac hes , mud -filled dr ivcw ays/lan cways/co nces sion
road s, vacan t lo ts, or any other
1h a1 is inacces sible o r hazardo us fo r th e Se rv ice Operator's vehicl e 10 reach .
24 Hour Roadside Assistance 13

Booklet 3.2 Tip s and Advice
Operating instructions
Maximum trail er weight
Yo u ca n onl y tow 1y p ic al clas s I o r cla ss 2
I railers
w ith your vehicle.
T he m ax imum gross trailer weigh1 and 1h e
tongue loa d mu sl never exceed 1he s pecifica
tion s liste d in
3.3 "T ec hni cal
Neve r ex cee d 1h e gro ss v ehicle weigh 1, w hich i s
th e we ight of 1 he veh icle. includin g driv er, pa s
se nge rs , lu ggage,
I raile r hi1 ch an d 1ongue wei gh I of t he loa ded trailer.
I n alt itude s abov e
3,000 f1. (1,000 redu ctio n
of 10% of co m bin ed lowing weight (v eh icle plu s
trai le r) fo r the beginn ing of every
3, 000 f1. (1,000 m ) shou ld be obser ved.
Trailer loa d distribution
sur e th e loa d in th e tra il e r is held secu rely in
plac e to gu ard against shif ting, b e ii forward ,
ba ckward or sidew ays. A load that shifl s can
mak e it hard or eve n imp ossib le 10 co n1rol your
ve hicl e, pa rticul arl y in an emergency s ituat ion.
Tongue load
F o r best ve hicl e handling when towing a tra iler,
adju st th e traile r load so
the tongue lo ad i s
at the maximum allow abl e or slightl y lo w er. You
ca n get an approxim ation o f th e tongu e load
wit h a bathroom scale or yo u can m ea sure the
load at a 1 rucking com pany or weig hing stat io n.
Th e to ngue lo ad in cre ases the we ig h t of t he rear
ax le and corres po ndingl y re du ces the oth er l oa d
that your vehicl e ca n
pressure
towing a trailer, inflat e th e tir es o fyourv e
hicle to th e co ld tir e pre ss ure liste d on th e stic ker
on th e op en edg e of the dr ive r's door . Inflat e
tra iler tires to traile r and tire
s p ec ification s.
Light s
Al way s che ck th e head lig ht se 1tin gs wit h th e
tra iler hooked up befo re dri vin g off. A djust a s
n ecessary so
you can see th e road ahead but
n ot b lind oncom ing traffic .
C hec k and make sur e tha t all vehicl e and
light s are wo rki ng properl y-esp ec iall y the light s. S
af ety chains
sur e tr ailer safet y cha ins are properl y co n
n ect ed from t he tra iler to the hi tch on th e ve
h icl e. Leave e nou gh slack in the c hain s 10 turn
co rner s. Whe n yo u in s1a ll safery cha ins, m ake
s ur e th ey will not drag o n the road w hile you are
d ri vin g.
T he chains shuultl
u ntler t he traile r to prevent it from dropping to th e grou nd in cas e
of sepa rat ion from the hitch.
Electronic Stabilizat ion Program (ESP )
A lwa ys leave th e ES P swi1ched on w hen you tow
a trail er. The ES P makes it easi er to stab ilize the
trailer sh ould it start to swerve o r sw ay.
WARNING
A lways adjust your dri ving lo th e road, traffi c
and weather condition s. Do not let the extra
s af ety that ESP/AS R can provid e te mpi you
i nto laking extra risks.
WARNING
Ridin g in a trail er i s da ng erous and may be il
leg al.
• A person who is not properly re str ain ed in
a m ov ing ve hicle ri sk ser iou s perso nal inju ry
a nd even death in a cras h.
• Nev er let anyone rid e in your vehicle
witho ut bein g prop erly restr ain ed.
• Never all ow
pa ssenger lo ride in trailer .
WARNING
Exceeding th e permi ssible weig ht
rat ings and permis sible trail er
we ig ht s ca n result in accident s leadi ng to se
r ious persona l injury.
• Neve r le t th e ac tual Gross Axle Weight
Ratin g at th e front and rear
exceed the
pe rmi ssibl e we ig ht s. Also neve r le t th eir com
b in atio n excee d th e Gross Vehicle Weig ht
Ra ting.
• Alw ays re member that the vehicle' s han
dli ng will be
by the extra load. There-
fo re, adju st yo ur spee d accordin gly .
12 Driving and protecting the environment

Booklet 3.2 Tips and Advi ce
des with tire press ure m onito rin g sys te m To preven t thi s, always make that
fac to ry i nsta ll ed va lve s te m caps on a ll whee ls
are securely mount ed on th e valve .
Tires and vehicle load limits
There ar e limits to th e amo unt of load or we ig ht
t hat any vehicl e and any tire ca n carry. A ve hicle
t h at is over loaded will not handle well an d is
mor e difficult t o sto p. Overloadi ng ca n not only
l ead to loss of veh icle contro l, but can also
damage important parts of the vehicle and can
l ead to sudden tire failure, including a blowout
an d sudd en deflat ion that can ca use th e ve hicle
to crash.
Your safety and that of yo ur passengers also de
pe nds on making sure tha t load limit s are not ex
cee ded . Veh icle load includ es everybody and ev
e ry thing in and on the ve hicle. T hese load limits
are technica lly referred to as the vehicle"s Gro ss
Ve hicl e We ig ht Hating
The in cl udes the of the basic ve
h icle , a ll in sta lled accessor ies, full tank
of fuel, oil, coolan t and o ther flui ds p lu s max
imum load . Th e m aximum load includ es the
number of passe ngers that the ve hicle is in
te nded to carry ("seatin g capacity") with an as
su med weight of 150 lbs (68 Kg) fo r each pas
se nge r at a des ig n ati on sea ting pos ition and the
to ta l weight of any lu ggage in the ve hicle. If you
tow a traile r, th e weig ht of th e tra iler hitch and
th e tong ue weig ht of the lo ad ed tra iler mu st b e
included as part of the ve hicle lo ad .
T he Gross Axle We ig ht Hatin g
is th e
maximum load that ca n be appl ied a t eac h of t h e
ve hicl e's two ax les.
The Gross Ve hicl e We ight
and th e Gross
Ax le We ig h t are liste d on the sa fe ty com
pliance sticke r la b el o n th e driv er's door latch
pi llar Your Je tt a ha s 5 seat ing posit io ns, 2 in the
front and 3 in the rea r fo r to tal seating capacity of
5. Ea ch sea ting posi tio n ha s a safe ty belt
= book le t 2. 1 "Safety firs t."
58 Checking and Filling
For th e sake of env ironm ent
Yo ur car w ill ha ve a highe r consumpt io n
a nd unn ecessa ry ex hau st em iss ions with und er
inflated tires .
that there is an upper limit to your ve
hicl e' Gross Vehicle We ig ht Hati ng mean s that
th e
weight of whatever is be ing ca rri ed in
th e veh icle (including the we ight o f trailer
hit ch and the tongu e we igh t of the loaded
t railer) is limit ed. The more pa ssenge rs in the
vehicl e or passe ngers arc heav ier th an the
s tandard weigh ts assumed mean th at less
we igh t
be carr ied as luggage.
tir e pressure label on your Vo lkswagen also
lists the maximum combin ed weight of all of the
occupants and luggage or other cargo that th e
ve hicle can carry. For the locatio n of the label
54. fig. 13 .
WA RNING
Over loadin g a vehicle can cau se loss o f ve hicl e
co ntr ol, cras h or ot her accide nt, se rious per
s o nal injur y, and eve n death.
• Car rying more weig ht th an yo ur vehicle
des ig ned to ca rry will prevent the ve hicle
from handlin g proper ly and in crease the risk
o f th e loss of ve hicl e co ntrol.
• Th e brake s o n a ve hicl e th at has bee n over
l oa ded may not be ab le to stop th e vehicle
wit hin a
dista nce.
• Tir es on a veh icle that ha s be en over loaded
ca n
su dd enl y, includin g a blowout a nd
s udd en deflation, causin g los s of co ntrol and a
c ra sh .
• Alway s make sur e th at the total l oad bein g
tran sp ort ed - inclu din g th e we ig h t of a tra ile r
hi tch and the to ngue we ig ht of a lo aded trail er
- docs not make the vehicl e heav ie r than the
v eh icle 's Gros s Ve hicl e We ig ht H atin g

Booklet 3.2 Tips and Advice
WA RNING (continued)
• Always pro perl y s ecur e th e ve hicle ja ck
a nd t ool kit in th e lu ggage co mpartm ent.
L o ose item s in th e vehicle ca n fly a round th e
in sid e o f th e ve hicle during hard brakin g or in
a c rash cau sing seriou s pers onal injur y.
Changing a wheel
Applies lo vehicles: with spare wheel
Getting started
WARNING (contin ued)
• Before y ou rai se yo ur ve hicl e the jac k,
al ways re ad and h eed all
Pa rk vehicle in a safe place befo re changing a whee l.
-If yo u have a flat tir e or pun ctur e, park
t h e ve hicle as fa r away from th e flow of
t ra ffi c as poss ible o n a firm , eve n surf ace.
- Turn o ff the engine. Turn o n the emer
ge ncy flas her.
- Apply the park ing brake firm ly and en
gage a gear or
pu 1 1h e se lecto r in P.
- A ll passe nge rs mus t leave the ve hicle.
Th ey sh o uld wait in a safe place (for ex
a mpl e behin d a g ua rd rail or other safe ty
ba rrier) .
- Block the w hee l o pp osite t he w hee l
b ein g cha nged wit h a su itabl e objec t. .
- If yo u are tow ing a tra iler, u nh itch it
fr om your ve hicle .
- Remove the spare w hee l and the ve hicle
t oo ls from t he lu ggage com part ment.
WARNING
C han gin g a w hee l, es pecia lly on the s ide the
ro ad , can b e da ngero us. To hel p re du ce th e
ri sk of seriou s perso nal inju ry:
• Alw ays sto p th e vehicl e as soon as
is safe
t o do so and mo ve the ve hicle a safe distan ce
68 What do I do now?
WA RNING (cont inu ed)
off th e ro ad wher e it i s safe lo c hang e th e
wh eel.
• Turn on th e emerge ncy flas her a nd set up
an other warnin g dev ice a bo ut 27 ya rds (25
m eters) behin d th e ve hicl e to wa rn ap
pro achin g traffi c.
• Always make sure th at th e gro und i s leve l
a nd
if n ecessary use a s turdy boar d
und er th e jac k.
• When one w heel is lif ted
th e g round
puttin g th e se lector leve r in P will not pre vent
s udd en ve hicl e mo vement .
• Always appl y th e parkin g brak e
and
e ngage the se lec tor lever in P to help prev ent
the vehicl e from m oving s udd enl y a nd s lip
p in g o ff th e ja ck.
• Always block the whee l oppos ite th e w hee l
be in g cha nged with b oth fo ld in g ch ocks or
s imil ar obj ec ts .
• If you arc towin g a tra iler, a lways unhit ch it
fr om yo ur vehicl e before star tin g to c hange
th e w hee l.
• Alwa ys use a ja ck th at ha s bee n approve d
b y th e m anufa ctur er for your vehicle .
• Neve r u se oth er j ac ks, ev en if th ey have
b ee n ap pro ve d for u se on oth er Vo lkswag en

Booklet 3.2 Tips and Advice
Applies lo vehicles: wi th spore whee l
Removing the spare wheel
The spar e wheel is located und ern eath the floor covering in the luggag e compart
Fig. 21 Under th e floor ponel: spore wheel secured
wi th o p las tic nut.
Removing the spare wheel
-Lift floor panel and hang on
rubb er sea l aro und the luggage compart
ment openin g.
- Unscrew the black plastic nut securin g
th e s par e whee l by turning it in
direc
tion of th e arrow
21and remo ve
-Press dow n on pla stic screw 22
in the ce nter of the spare wheel and
turn it co unt erclo ckw ise in th e direction of
the arro w
22 and remove.
- Tak e out the s pare whee l. Stowing the
flat tir e.
- Lift the fl oor pan el a nd h ang i t on the
rubb er sea l around the luggage compart
m en t open ing.
- Pla ce the flat tir e in the spar e whee l we ll
in the lu ggage co mpartment.
- Take the pla stic scr ew, place it in the
c ente r of th e flat tire pre ss
dow n and
t urn
clockw ise.
70 What do I do now?
Fi g. 2 2 Under th e floor pone!: plo stic screw for se
cur ing the plostic n ut.
- Secu re the flat tire w ith bla ck pl astic
nut.
WARNING
• Do not use the spar e tir e ifit i s damaged or
if it ha s worn down to the wear indicators.
• If th e s pare lire i s more than 6 years old,
u se
it only in an em ergen cy and with extreme
cau tion and careful dri vin g.
• The spare tire mu st alwa ys be se cur ed w ith
the wheel bolt s provided b y the factory.
• After installin g the spare tire, the tire pr es
s ur e must be c hecked as soon as p ossible
56.
• On some ve hicles, the spare tire ma y be
sma ller th an th e original tire. The smaller
spar e tir e is identified with a sticker and th e
word s
"50 mph" or "80 km/h". These words
identify the max imum permissible sp ee d for
driving with this tire.
Not e
Mak e sure that the spare w heel. or
re mo ved ar e stored safe ly i n luggag e