Page 497 of 596

5
When trouble arises
497
5-1. Essential information
■
Emergency towin g procedure
The engine switch must be in the ACC (engine off) or the ON
(engine running) position.
4WD models: Put the front wheel drive control switch in 2WD.
Put the shift lever in N.
Release the parking brake.
CAUTION
■ Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelet and the cables or chains.
● If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
NOTICE
■To prevent causing serious da mage to the transmission
Never tow this vehicle from the rear with the four wheels on the ground.
This may cause serious damage to the transmission.
■ Emergency towing eyelet precautions
● Before emergency towing, check that the eyelet is not broken or damaged
and that the installation bolts are not loose.
● Fasten the towing cable or chain securely to the eyelet.
● Do not jerk the eyelet. Apply steady and even force.
● To avoid damaging the eyelet, do not pull from the side or at a vertical
angle. Always pull straight ahead.
Page 498 of 596
498 5-1. Essential information
Towing with a sling-type truck
Towing with a wheel lift-type truck from the frontUse a towing dolly under the rear
wheels.
NOTICE
■To prevent body damage
Do not tow with a sling-type truck, either from the front or rear.
NOTICE
■To prevent causing serious damage to the transmission
Never tow this vehicle wheels on the ground.
Page 499 of 596
5
When trouble arises
499
5-1. Essential information
Towing with a wheel lift-type truck from the rear
2WD models Turn the engine switch to the
ACC position.
4WD models When not using a towing dolly,
turn the engine switch to the
ACC position, shift the shift lever
to N and put the front wheel drive
control switch in 2WD.
NOTICE
■To prevent causing serious damage to the transmission (4WD models)
Never tow this vehicle wheels on the ground.
■ To prevent damaging the vehicle
●Do not tow the vehicle with the key removed or in the LOCK position.
The steering lock mechanism is not strong enough to hold the front wheel
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
Page 500 of 596
500 5-1. Essential information
Using a flat bed truckIf your Toyota is transported by a
flat bed truck, it should be tied
down at the locations shown in
the illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Apply the parking brake firmly.
Front
Page 501 of 596

5
When trouble arises
501
5-1. Essential information
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Toyota dealer as soon as
possible.
■ Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air cond itioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature g auge needle continually points
higher than normal
● Voltmeter continually points higher or lower than normal
● Automatic transmission fluid temperature gauge needle con-
tinually points higher than normal (if equipped)
■ Audible symptoms
●Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
■ Operational symptoms
●Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, s pongy feeling, pedal almost
touches the floor
Page 502 of 596
502
5-1. Essential information
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.Turn the engine switch to the ACC or LOCK position.
Restart the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an air-
bag inflates upon collision, the fuel pump shut off system stops sup-
plying fuel to the engine.
Page 503 of 596

5
When trouble arises
503
5-1. Essential information
Event data recorder
In a crash or a near car crash eventThe SRS airbag sensor assembly contains the EDR. In a crash or a
near car crash event, this device may record some or all of the follow-
ing information:
● Engine speed
● Whether the brake pedal was applied or not
● Vehicle speed
● To what extent the accelerator pedal was depressed
● Position of the transmission shift lever
● Whether the driver and front passenger wore seat belts or not
● Driver’s seat position
● Front passenger’s occupant classification
● SRS airbag deployment data
● SRS airbag system diagnostic data
The information above is intended to be used for the purpose of
improving vehicle safety performance. Unlike general data recorders,
the EDR does not record sound data such as conversation between
passengers.
Your vehicle has computers that monitor and control certain aspects
of your vehicle. These computers assi st in driving and maintaining
optimal vehicle performance.
Besides storing data useful for tr oubleshooting, there is an event
data recorder (EDR) that records data in a crash or a near car
crash event.
Page 504 of 596
504 5-1. Essential information
Disclosure of the dataToyota will not disclose the data re corded in an EDR to a third party
except when:
● An agreement from the vehicle’s ow ner (or the leasing company for
a leased vehicle) is obtained
● Officially requested by the police or other authorities
● Used as a defense for Toyota in a law suit
● Ordered by a court of law
However, if necessary Toyota will:
● Use the data for research on Toyota vehicle safety performance
● Disclose the data to a third party for research purposes without dis-
closing details of the vehicle owner, and only when it is deemed
necessary
● Disclose summarized data cleared of vehicle identification informa-
tion to a non-Toyota organization for research purposes