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377
5-2. Steps to take in an emergency
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the
situation. Check the following and perform the appropriate proce-
dure:
■ The hybrid system will not start, even though the correct
starting procedure is being followed. ( P. 131)
One of the following may be the cause of the problem.
● The electronic key may not be functioning properly. ( P. 381)
● There may be a malfunction in the immobilizer system.
( P. 8 4 )
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfun ctioning due to an electrical
problem such as an open circuit or a blown fuse. However,
depending on the type of malf unction, an interim measure is
available to start the hybrid system. ( P. 378)
■ The interior lights and headlights are dim, or the horn does
not sound or sounds at a low volume.
One of the following may be the cause of the problem.
●The 12-volt battery may be discharged. ( P. 384)
● The 12-volt battery terminal c onnections may be loose or cor-
roded.
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378 5-2. Steps to take in an emergency
Emergency start function
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the
“POWER” switch is functioning normally.Set the parking brake.
Shift the shift lever to P.
Turn the “POWER” switch to ACCESSORY mode.
Press and hold the “POWER” switch for about 15 seconds
while depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Ha ve the vehicle checked by your
Toyota dealer.
■ The interior lights and headlights do not turn on, or the horn
does not sound.
One of the following may be the cause of the problem.
●One or both of the 12-volt ba ttery terminals may be discon-
nected.
● The 12-volt battery may be discharged. ( P. 384)
● There may be a malfunction in the steering lock system.
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP1
STEP2
STEP3
STEP4
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5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Toyota dealer.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Turn the “POWER” switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the “POWER” switch and start the hybrid system. For
your safety, keep the brake pedal depressed. Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5
STEP6
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380
5-2. Steps to take in an emergency
If you lose your keys
New genuine Toyota keys can be made by your Toyota dealer using
the other key and the key number stamped on your key number
plate.
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381
5-2. Steps to take in an emergency
If the electronic key does not operate properly
Locking and unlocking the doors and opening the trunk with the mechanical key
DoorsLocks all doors
Unlocks all door
Turning the key rearward unlocks
the driver's door. Turning the key
once again unlocks the other
doors.
If communication between the elect ronic key and the vehicle is inter-
rupted ( P. 40) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors and trunk can be
opened or the hybrid system can be started by following the proce-
dure below.
Page 382 of 440
382 5-2. Steps to take in an emergency
TrunkTurn the mechanical key clock-
wise to open.
Changing “POWER” switch modes and starting the hybrid system
Shift the shift lever to P and apply the brakes.Touch the Toyota emblem side of
the electronic key to the
“POWER” switch.
If any of the doors is opened and
closed and while the key is
touched to the “POWER” switch,
an alarm will sound to indicate
that the start function cannot
detect the electronic key.
To change “POWER” switch modes: Within 5 seconds of the
buzzer sounding, release the brake pedal and press the
“POWER” switch. Modes can be changed each time the
switch is pressed. ( P. 132)
To start the hybrid system: Press the “POWER” switch within
5 seconds after the buzzer sounds, keeping the brake pedal
depressed.
In the event that the hybrid system still cannot be operated, contact
your Toyota dealer.
STEP1
STEP2
STEP3
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383
5-2. Steps to take in an emergency
■
Stopping the hybrid system
Shift the shift lever to P and press the “POWER” switch as you normally do
when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 322)
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384
5-2. Steps to take in an emergency
If the vehicle’s 12-volt batter y is discharged
The following procedures may be used to start the hybrid system if
the vehicle's 12-volt battery is discharged.
You can call your Toyota dealer, Roadside Assistance or Toyota Cus-
tomer Service Assistance.
If you have a set of jumper (or boo ster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your Toyota following
the steps below.
Open the trunk lid and remove the 12-volt battery cover.
( P. 300)
In the event that the trunk opener cannot be used, use the
mechanical key to open the trunk. ( P. 381)
Connecting the jumper cables
If required, remove all vent plugs from the booster battery. Lay a
cloth over the open vents on t he booster battery. (This helps
reduce the explosion hazard, personal injuries and burns.)
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration.
STEP1
STEP2