2008 SATURN VUE Owners Manual

Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company
and policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
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Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA),
in addition to notifying Saturn Corporation.
If NHTSA receives similar complaints, it could
open an investigation, and if it nds that a safety
defect exists in a group of vehicles, it could
order a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, your retailer or Saturn
Corporation.
To contact NHTSA, call the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY: 1-800-424-9153);
go to http://www.safercar.gov; or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, notify Transport Canada
immediately, in addition to notifying General Motors
of Canada Limited. Call them at 1-800-333-0510 or
write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to Saturn
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, please notify Saturn.
Call 1-800-553-6000, or write:
Saturn Corporation
100 Saturn Parkway
Mail Drop 371-999-S24
Spring Hill, TN 37174-1500
In Canada, call 1-800-263-1999, or write:
Saturn Customer Communication Centre
General Motors of Canada Limited
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
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Service Publications Ordering
Information
Service Manuals
A variety of publications are available to you. Saturn
service manuals are written for trained technicians,
and in some cases, specialized tools and equipment
are necessary to complete certain repairs. However, the
manuals are available to owners who either have the
training, or wish to gain a greater understanding of
the technical aspect of their Saturn.
For additional publications information or to order
publications in the United States, call toll free
1-800-2-SATURN or visit www.saturn-publications.com
to order on-line.
In Canada, Saturn service manuals are available by
calling toll free 1-800-551-4123.
Owner Publications
Information on how to obtain product bulletins and as
described below is applicable only in the fty U.S. states
and the District of Columbia, and only for cars and light
trucks with a Gross Vehicle Weight Rating (GVWR) less
than 10,000 pounds (4 536 kg). Copies of individual
bulletins are also at your participating Saturn retailer.
You can ask to see them.In Canada, information relating to product service
bulletins can be obtained by contacting your Saturn
retailer.
Service Bulletins
Saturn regularly sends its retailers useful service
bulletins about Saturn products. Saturn monitors product
performance in the eld. We then prepare bulletins
for servicing our products better. You can get these
bulletins, too.
Bulletins cover various subjects. Some pertain to the
proper use and care of your vehicle. Some describe
costly repairs. Others describe inexpensive repairs
which, if done on time with the latest parts, may avoid
future costly repairs.
Some bulletins tell a technician how to repair a new
or unexpected condition. Others describe a quicker way
to x your vehicle. They can help a technician service
your vehicle better.
Most bulletins apply to conditions affecting a small
number of vehicles. Your Saturn retailer or a qualied
technician may have to determine if a specic bulletin
applies to your vehicle. To order Saturn bulletins, call
Saturn Publications at 1-800-2-SATURN or visit
www.saturn-publications.com to order online.
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Vehicle Data Recording and
Privacy
Your Saturn vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example, your
vehicle uses computer modules to monitor and control
engine and transmission performance, to monitor the
conditions for airbag deployment and deploy airbags in a
crash and, if so equipped, to provide antilock braking to
help the driver control the vehicle. These modules may
store data to help your dealer/retailer technician service
your vehicle. Some modules may also store data about
how you operate the vehicle, such as rate of fuel
consumption or average speed. These modules may also
retain the owner’s personal preferences, such as radio
pre-sets, seat positions, and temperature settings.
Event Data Recorders
This vehicle has an Event Data Recorder (EDR).
The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an airbag
deployment or hitting a road obstacle, data that will
assist in understanding how a vehicle’s systems
performed. The EDR is designed to record data related
to vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less. The EDR
in this vehicle is designed to record such data as:
How various systems in your vehicle were operating
Whether or not the driver and passenger safety
belts were buckled/fastened
How far, if at all, the driver was pressing the
accelerator and/or brake pedal
How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Important:EDR data is recorded by your vehicle only
if a non-trivial crash situation occurs; no data is recorded
by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash
location) is recorded. However, other parties, such as law
enforcement, could combine the EDR data with the type
of personally identifying data routinely acquired during a
crash investigation.
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To read data recorded by an EDR, special equipment
is required, and access to the vehicle or the EDR
is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the
special equipment, can read the information if they
have access to the vehicle or the EDR.
Saturn will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of Saturn’s defense of litigation
through the discovery process; or, as required by law.
Data that Saturn collects or receives may also be used
for Saturn research needs or may be made available to
others for research purposes, where a need is shown and
the data is not tied to a specic vehicle or vehicle owner.
OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms
and Conditions for information on data collection and
use. See alsoOnStar
®System on page 2-35in
this manual for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in Saturn vehicles does not
use or record personal information or link with any other
Saturn system containing personal information.
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✍NOTES
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A
About Driving Your Vehicle................................... iii
Accessories and Modications............................ 5-3
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-70
Additives, Fuel................................................. 5-7
Add-On Electrical Equipment............................5-96
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning......................................3-19, 3-23
Airbag
Passenger Status Indicator...........................3-34
Readiness Light..........................................3-33
Airbag System................................................1-55
What Will You See After an Airbag Inates?....1-64
When Should an Airbag Inate?....................1-61
Where Are the Airbags?...............................1-58
Airbag Systems
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-70
How Does an Airbag Restrain?......................1-63
Passenger Sensing System...........................1-65
Servicing Your Airbag-Equipped Vehicle..........1-70
What Makes an Airbag Inate?......................1-63
All-Wheel Drive...............................................5-41
All-Wheel Drive Disabled Light..........................3-46
All-Wheel-Drive (AWD) System.........................4-10
Antenna, Fixed Mast.......................................3-71
Antenna, XM™ Satellite Radio Antenna System . . . 3-71
Antilock Brake System (ABS)............................. 4-6Anti-lock Brake, System Warning Light...............3-37
Appearance Care
Aluminum Wheels........................................5-92
Care of Safety Belts....................................5-89
Chemical Paint Spotting...............................5-93
Cleaning Exterior Lamps/Lenses....................5-90
Fabric/Carpet..............................................5-88
Finish Care.................................................5-90
Finish Damage............................................5-93
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................5-89
Interior Cleaning..........................................5-87
Sheet Metal Damage...................................5-93
Tires..........................................................5-92
Underbody Maintenance...............................5-93
Vehicle Care/Appearance Materials................5-94
Washing Your Vehicle...................................5-90
Weatherstrips..............................................5-89
Windshield and Wiper Blades........................5-91
Appointments, Scheduling Service....................... 7-9
Audio System.................................................3-52
Audio Steering Wheel Controls......................3-70
Fixed Mast Antenna.....................................3-71
Navigation/Radio System, see Navigation
Manual...................................................3-69
Radio Reception..........................................3-70
Setting the Clock.........................................3-53
XM™ Satellite Radio Antenna System............3-71
Audio System(s).............................................3-55
Automatic Climate Control System.....................3-23
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Automatic Door Lock......................................... 2-9
Automatic Door Unlock....................................2-10
Automatic Headlamp System............................3-15
Automatic Transmission
Fluid..........................................................5-22
Operation...........................................2-22, 2-25
B
Battery..........................................................5-36
Run-Down Protection...................................3-17
Brake
Emergencies................................................ 4-6
Brakes..........................................................5-33
System Warning Light..................................3-37
Braking........................................................... 4-5
Braking in Emergencies..................................... 4-6
Break-In, New Vehicle.....................................2-18
Bulb Replacement...........................................5-46
Front Turn Signal and Parking Lamps.............5-47
Halogen Bulbs............................................5-46
Headlamp Aiming........................................5-43
Headlamps.................................................5-46
License Plate Lamps....................................5-49
Replacement Bulbs......................................5-49
Taillamps, Turn Signal, Stoplamps and
Back-up Lamps........................................5-48
Buying New Tires...........................................5-68
C
Calibration.....................................................3-50
California Fuel.................................................. 5-6
California Perchlorate Materials Requirements....... 5-4
California Proposition 65 Warning....................... 5-4
Canadian Owners................................................ ii
Capacities and Specications..........................5-104
Carbon Monoxide...................................2-32, 4-44
Care of
Safety Belts................................................5-89
Cargo Cover..................................................2-47
Cargo Management System.............................2-48
Cargo Tie Downs............................................2-48
CD, MP3 .......................................................3-64
Center Console Storage Area...........................2-45
Chains, Tire...................................................5-74
Charging System Light....................................3-36
Check
Engine Light...............................................3-41
Checking Things Under the Hood......................5-10
Chemical Paint Spotting...................................5-93
Child Restraints
Child Restraint Systems...............................1-39
Infants and Young Children...........................1-36
Lower Anchors and Tethers for Children..........1-43
Older Children.............................................1-33
Securing a Child Restraint in a
Rear Seat Position...................................1-49
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