2008 RENAULT SCENIC navigation

MULTIMEDIA
Fault finding - Interpretation of statuses
86C
86C - 34V5 MR-372-J84-86C050$624.mif
ITS
Program no.: 0020
Vdiag No.: 04
ET024
REVERSE GEAR ENGAGED
NOTESThere must be no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
Carry out fault finding on the Protection and Switching Unit (see 87G, Engine compartment connection unit).
Check the condition and connection of the navigation computer 32-track connector (component code 662) (broken,
oxidised, bent tabs).
If the connector is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the connector; otherwise, replace the wiring.
Check the condition and connection of the Protection and Switching Unit MN and CN connectors (Vdiag 48)
(component code 1337) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance of the H66P connection between
components 662 and 1337.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the fault is still present, contact the Techline.
AFTER REPAIRRepeat the conformity check from the start.
ITS_V04_ET024ITSJ84ph2V1.0

MULTIMEDIA
Fault finding - Interpretation of commands
86C
86C - 38V5 MR-372-J84-86C050$832.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Interpretation of commands
RZ001 Fault memory:
This command is used to clear faults stored in the navigation computer.
RZ002 Computer memory:
This command enables the configuration CF001 Vehicle Type for the navigation computer to be removed.
RZ003 Customer parameters and data
This command is used to clear CF001 Vehicle type command configurations, address books and navigation
settings stored by the customer in the navigation computer.
This command is also used to clear telephone numbers stored in the navigation computer and the list of received and
dialled calls when the telephone is connected to the vehicle.
Clearing procedure
●Establish dialogue with the navigation computer.
●Select the Repair mode menu.
●Select the Clear menu.
●Select the line of your choice.
●Confirm.
VP002 Write VIN:
This command permits manual entry of the vehicle's VIN into the computer. Use this command each time the
computer is replaced. The VIN number is inscribed on the manufacturer's plate.
Procedure for writing the VIN
●Establish dialogue with the navigation computer.
●Select the Repair mode menu.
●Select the other parameters menu.
●Select line VP002 Write VIN.
●Enter the VIN.
●Exit fault finding mode.
●Switch off the ignition.
●Wait for the end of the power-latch.
●Read the VIN again from the Identification menu for confirmation. IMPORTANT
The NETHERLANDS configuration is IRREVERSIBLE this selection cannot be cleared.
IMPORTANT
This command must be activated before removing the computer.
ITSJ84ph2V1.0
MR-372-J84-86C050$832.mif

MULTIMEDIA
Fault finding - Interpretation of commands
86C
86C - 40V5 MR-372-J84-86C050$832.mif
ITS
Program no.: 0020
Vdiag No.: 04
AC006
SCREEN TEST: COLOUR BARS
NOTESThere must be no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
Apply this procedure if one or more colour bars is missing on the display when this command is run.
Check the condition and connection of the display connector (component code 1127) and of the navigation
computer 32-track connector (component code 662) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check for + 12 V on connection BCP3 of the component 1127 connector.
Check that the earth on connection 34GU of the component 1127 connector is perfect.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code TB31,
●connection code 34DD,
●connection code 34DC,
●connection code 34DB,
●connection code 34GU,
between components 1127 and 662.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the checks reveal no faults, but the colours displayed by component 1127 are incorrect, replace
component 1127.
AFTER REPAIRCarry out another fault finding check on the system.
ITSJ84ph2V1.0

MULTIMEDIA
Fault finding - Interpretation of commands
86C
86C - 41V5 MR-372-J84-86C050$832.mif
ITS
Program no.: 0020
Vdiag No.: 04
AC007
SCREEN TEST: GRADATION OF GREY
NOTESThere must be no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
Apply this procedure if the shade of grey shown on the display when the command is activated is incorrect.
Check the condition and connection of the display connector (component code 1127) and of the navigation
computer 32-track connector (component code 662) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check that the earth on connection 34GU of the component 1127 connector is perfect.
If the connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check that the earth on the MAN connection of component 1127 is perfect.
Check for + 12 V on connection BCP3 of the component 1127 connector.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code TB30,
●connection code 34HA,
●connection code 34GZ,
between components 1127 and 662.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the checks reveal no faults, but the gradation of grey displayed by the display is not correct, replace
component 1127.
AFTER REPAIRCarry out another fault finding check on the system.
ITSJ84ph2V1.0

MULTIMEDIA
Fault finding - Interpretation of commands
86C
86C - 42V5 MR-372-J84-86C050$832.mif
ITS
Program no.: 0020
Vdiag No.: 04
AC009
MICROPHONE TEST
NOTESThere must be no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
Apply this procedure if the Faulty connection message appears when these commands are activated.
Check the condition and connection of the microphone connector (component code 789) and of the navigation
computer 40-track connector (component code 662) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 107J,
●connection code 107G,
●connection code 107F,
between components 789 and 662.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the checks reveal no faults but the microphone does not work, replace component 789.
AFTER REPAIRCarry out another fault finding check on the system.
ITSJ84ph2V1.0

MULTIMEDIA
Fault finding - Customer complaints
86C
86C - 44V5 MR-372-J84-86C050$884.mif
ITS
Program no.: 0020
Vdiag No.: 04
NOTESOnly refer to these customer complaints after performing a full check with the
diagnostic tool.
AFTER UPDATING THE NAVIGATION DVD, THE SYSTEM NO LONGER WORKS ALP 12
IMPOSSIBLE TO USE TELEPHONE WITH BLUETOOTH ALP 13
NOT POSSIBLE TO MAKE A CALL FROM THE NUMBERS STORED IN THE LIST OF
RECEIVED CALLSALP 14
THE CALL IS NOT TRANSFERRED TO THE NAVIGATION AND COMMUNICATION
SYSTEM IF A NUMBER IS DIALLED ON THE TELEPHONEALP 15
COMMUNICATIONS ARE SUBJECT TO INTERFERENCE IN BLUETOOTH ALP 16
THE PERSON CALLING USING THE COMMUNICATION SYSTEM CANNOT HEAR
ME VERY WELL OR CANNOT HEAR ME AT ALL (WITH BLUETOOTH)ALP 17
VOICE RECOGNITION IS NOT WORKING ALP 18
THE DISPLAY ON THE SCREEN STAYS FROZEN ALP 19
THE SCREEN DISPLAYS CONNECT A DIAGNOSTIC TOOL ALP 20
ITSJ84ph2V1.0

MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-45V5 MR-372-J84-86C050$936.mif
ITS
Program No.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Fault finding charts
ALP 1 No dialogue with the computer
NOTESSwitch on the + after ignition feed to enter fault finding mode with the computer.
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition and connection of the battery connections.
Check the condition of the fuses.
Check the battery voltage.
Try the diagnostic tool on another vehicle.
Check:
–the connection between the diagnostic tool and the diagnostic sensor (wiring in good condition),
–the connection between the diagnostic sensor and the diagnostic socket (wiring in good condition).
Check for + 12 V on the 34HU connection of the navigation computer (component code 662).
Check for + 12 V battery feed on connection BP32, for + 12 V after ignition feed on connection AP43 and for
an earth on the NAM connection and on the MAM connection of the diagnostic socket (component code 225).
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check for + 12 V battery feed on connection BCP3 and an earth on connection MX of component 662.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Disconnect the 32-track connector of component 662 and the connector of component 1657 to check
the insulation, continuity and absence of interference resistance of the following connections:
●connection code 34GA,
●connection code 34DZ,
between components 662 and 1657;
●connection code 107X,
●connection code 107W,
between components 1657 and 225;
●connection code BCP3,
between components 662 and 260;
●connection code MX,
between component 662 and earth MX.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP1ITSJ84ph2V1.0
MR-372-J84-86C050$936.mif

MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-46V5 MR-372-J84-86C050$936.mif
ITS
Program No.: 0020
Vdiag No.: 04
ALP 2 the screen stays black
NOTESOnly check the customer complaint after performing a full check with the
diagnostic tool.
Check that the customer is using the navigation system correctly.
Use the Wiring Diagrams Technical Note, Scenic II.
Check that the display has not been deactivated.
Press the LIGHT button on the central control for 2 seconds to reactivate the display.
To check the supply to the display, switch on
the ignition, switch on the navigation system
and eject the navigation DVD.
Has the DVD been removed?
YES
Check for + 12 V on connection BCP3 and an earth
on connection MAN of the display (component
code 1127).
Are these tests correct?
YES
Check the insulation, continuity and the absence
of interference resistance of connection 34HU
between components 1127 and 1272.
–If the connection is correct, replace the display.
–If any connection is faulty and if there is a repair
method (see Technical Note 6015A, Repairing
electrical wiring, Wiring: Precautions for
repair), repair the wiring; otherwise, replace
the wiring.
NOCheck the condition of the supply fuse
(20A) (component code 260).
Has the fault disappeared?
YES NO
Check for + 12 V on
connection BCP3 and an
earth on connection MX of
the navigation computer
(component code 662).
NOCheck the insulation,
continuity and the absence
of interference resistance
of connections 34DB, 34DC
et 34DD between
components 662 and 1127.
YES Are these checks correct?
NO
If any connection is faulty and if there is a repair
method (see Technical Note 6015A, Repairing
electrical wiring, Wiring: Precautions for repair),
repair the wiring; otherwise, replace the wiring.
End of fault finding.
Contact Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP2ITSJ84ph2V1.0