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RADIO
Fault finding - Fault Finding Chart
*LPN: Low Price Navigation
ALP 1 No dialogue with the LPN* computer
NOTESStart the engine.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
Important: After activating the system, the delay before establishing dialogue can last
20 seconds.
Try the diagnostic tool on another vehicle.
Is dialogue possible with a computer?
YES NO
On the defective vehicle.
Check the voltage of the battery.
Check the condition and connection of the battery
connections.
Check the condition of the fuses.
Check:
–the connection between the diagnostic tool and
the diagnostic sensor (wiring in good condition),
–the connection between the diagnostic sensor
and the diagnostic socket (wiring in good
condition).
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP1
MR-372-J84-86A050$944.mif
LPN RADIO
Vdiag No.: C4
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Fault finding - Fault Finding Chart
LPN RADIO
Vdiag No.: C4
86A
ALP 1
CONTINUED 1
Check component 225 on the vehicle:
–Check for + 12 V battery feed on the following connection:
●connection code BP32 (Scénic II ph2),
●connection code BCP4 (Espace IV ph2),
●connection code BP10 (Trafic II ph2),
●connection code BP32 (Kangoo 2).
–Check for + 12 V after ignition feed on the following connection:
●connection code AP43 (Scénic II ph2),
●connection code AP10 (Espace IV ph2),
●connection code AP26 (Trafic II ph2),
●connection code AP43 (Kangoo 2).
–Check for an earth on the following connections:
●connection code NC and MB (Espace IV ph2),
●connection code MAM and NAM (Scénic II ph2),
●connection code NJ and MJ (Trafic II ph2),
●connection code MN and NAM (Kangoo 2).
Check for + 12 V battery feed on the following connections of the connector for component 1714:
●connection code BCP4 (Kangoo 2),
●connection code BCP4 (Trafic II ph2),
●connection code BP3A (Espace IV ph2),
●connection code BCP3 (Scénic II ph2).
Also check for an earth on the following connections of the connector for component 1714:
●connection code MAN (Kangoo 2),
●connection code MAN (Trafic II ph2 and Scénic II ph2),
●connection code NC (Espace IV ph2).
Check the black 8-track connector of component 261 for + 12 V battery feed on the following connection:
●connection code BC26 (Kangoo 2),
●connection code BP26 (Trafic II ph2),
●connection code BCP4 (Espace IV ph2),
●connection code BCP3 (Scénic II ph2).
Check the black 8-track connector of component 261 for an earth on the following connection:
●connection code MT (Kangoo 2),
●connection code MT (Trafic II ph2 and Scénic II ph2),
●connection code MV (Espace IV ph2).
AFTER REPAIRCarry out a complete check with the diagnostic tool.
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Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 2 The screen stays black
NOTESOnly consult this ALP after a complete check with the diagnostic tool.
Check that the fault is still present after pressing the On/Off button of component 261,
with the engine running.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
Check that the computer is correctly configured (see
Configurations and programming).
Has the fault disappeared?
NO
When the ignition is switched on, is the +
accessories feed present on connection 34HU of
the 24-track connector of component 261?
YES
With the engine running, check for + 12 V on
connection 34HU and an earth on connection MAN
(Kangoo 2), MAN (Trafic II ph2 and Scénic II ph2)
or NC (Espace IV ph2) on the connector of
component 1127.
Check the insulation, continuity and the absence
of interference resistance on the following
connections:
–Connection code TB30,
–Connection code 34GZ,
–Connection code 34HA,
between components 261 and 1127.
Are these tests correct? NO
YES
YESEnd of fault finding.
NOIf the connection is faulty and there is a repair
procedure (see Technical Note 6015A,
Electrical wiring repair, Wiring:
Precautions for repair), repair the wiring,
otherwise replace it.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP2
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Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 3 Poor guidance/Poor positioning/GPS fault
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Place the vehicle in an open area for 10 minutes with the system switched on.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
Check the conformity of PR008 Number of
satellites received.
correct
Carry out a road test and check parameter PR010
Vehicle speed (see conformity check).
Has the fault disappeared?
NO
Check the conformity of parameter PR009 Angular
position (see Conformity check).
Has the fault disappeared?
NO
Carry out a road test to try to reproduce the fault
described by the customer.
Has the fault been reproduced?
NO
Possible customer misunderstanding regarding system performance (eg.: position accuracy) or operation
(eg.: use of cartographic map CD-ROM).
Refer to the Driver's Handbook.
No
correctRefer to the interpretation of PR008 Number
of satellites received.
YESEnd of fault finding.
YESEnd of fault finding.
YESContact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP3
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Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 4 Poor radio reception
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
Check the condition and connection of the connectors for component 261 and component 886 (Kangoo 2,
Espace IV ph2 and Scénic II ph2) or 1874 (Trafic II ph2).
Using the universal bornier, check the insulation, continuity and the absence of interference resistance on
the following connections:
–Connection code TB13.
–Connection code 34AN.
Between components 261 and 886 or 1874.
Also check the supply of component 886 or 1874 on connection 34AM (12 V ± 1 V).
Are the connections defective?
YES
If the connection or connections are faulty and there
is a repair procedure (see Technical Note 6015A,
Electrical wiring repair, Wiring: Precautions for
repair), repair the wiring. Otherwise replace the
wiring.
Has the fault disappeared?
YES
End of fault finding.
NO
Contact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP4
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Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 10 No radio and/or CD sound
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
The message PAUSE is displayed on the radio display.
NO
Check the condition of the MUTE button on the steering wheel control (see 86D, Multimedia network interface
unit).
Check the FADER setting:
In the AUDIO settings menu (SET button). Select the "audio" and "fader" menus, then adjust the fader by
moving the cursor using the central wheel on the front panel.
Has the fault disappeared?
NO YES
Run the commands to test the speakers (see
Command summary table).
Has the fault disappeared?
NO YES
Contact the Techline.
End of fault finding.
End of fault finding.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP10
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Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 12 Front panel button fault
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
Also check for a + 12 V battery feed on connection BP26 (Kangoo 2), BP26 (Trafic II ph2), BCP4 (Espace IV
ph2) or BCP3 (Scénic II ph2) and an earth on connection MT (Kangoo 2), MT (Trafic II ph2 and Scénic II ph2)
or MV (Espace IV ph2) on the black 8-track connector of component 261.
If the connection is faulty and there is a repair procedure (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the wiring. Otherwise replace the wiring.
Check that the statuses of the front panel buttons are consistent during use (see Conformity check).
Do all the front panel buttons operate correctly?
NO YES
Check that no buttons are jammed.
If a button remains jammed, contact the Techline.
End of fault finding.
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP12
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Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 18
CONTINUED 1
Match up the navigation and communication system
and the telephone.
Was the match successful?
YES
Check that the telephone does not require
confirmation before being connected to the
Bluetooth system.
If it does, respond that you wish to connect then
disable this function on the phone.
NO
Test the Bluetooth terminal on the
navigation computer.
Procedure for matching the communication
system and the telephone:
On the navigation and communication system:
–Press the SET button.
–Access the Telephone menu.
–Select the Bluetooth option line.
–Select the Save a Bluetooth telephone line.
On the telephone:
–Enter the menu to find a Bluetooth accessory.
–In the list of accessories found, select My CAR.
–Enter the PIN code given on the vehicle's
navigation display.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
B