Page 33 of 46

86D-33
MR-372-J84-86D000$784.mif
V2
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Interpretation of parameters
Multimedia network
interface unit
Vdiag No.: 04, 14
86D
PR004
EXTERNAL TEMPERATURE
NOTESThere must be no present or stored faults.
Engine stopped, ignition on.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2, Trafic II
ph2 or Kangoo 2.
Carry out a fault finding procedure on the computer sending the exterior temperature signal:
–Scénic II ph2, Kangoo2, see 87B, Passenger compartment connection unit
–Espace IV ph2, see 83A, Instrument panel
For Trafic II ph2, check the condition and connection of the connector of component 1714 and the connector of
component 240.
If the connector(s) is faulty and if there is a repair procedure (see Technical Note 6015A, Repairing electrical
wiring, W iring: Precautions for repair), repair the connector, otherwise replace the wiring.
Check the insulation, continuity and the absence of interference resistance of the following connections:
–connection code 47C,
–connection code 47D,
between components 1714 and 240.
If the connection or connections are faulty and there is a repair procedure (see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for repair), repair the wiring, otherwise replace it.
If the temperature measured by the sensor does not correspond to the exterior temperature, measure the
resistance of the sensor between connections 47C and 47D.
The resistance should be approximately 3000 Ω ± 300 Ω at 20˚C.
Replace the sensor if it is not correct (see MR 408 (TRAFIC), Mechanical, 84A, Control - Signals, Temperature
sensor: Removal - Refitting).
If the fault is still present, contact the techline.
AFTER REPAIRRepeat the conformity check from the start.
BIC_V04_PR004/BIC_V14_PR004
Page 34 of 46

86D-34
MR-372-J84-86D000$784.mif
V2
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Interpretation of parameters
Multimedia network
interface unit
Vdiag No.: 04, 14
86D
PR010
VEHICLE SPEED
NOTESThere must be no present or stored faults.
Use the wiring diagrams Technical Note for Scénic II, Espace IV, Trafic II or
Kangoo 2.
Run fault finding on the vehicle speed computer, ABS or ABS/ESP system depending on the equipment level (For
Scénic II, see MR 372, 38G, Vehicle speed computer or 38C, Anti-lock braking system).
For Espace IV, see MR 407, 38G, Vehicle speed computer or 38C, Anti-lock braking system, see 38G,
Vehicle speed computer or 38C, Anti-lock braking system).
If there are no faults on the vehicle speed computer, ABS or ABS/ESP system, check the insulation, continuity
and the absence of interference resistance on the following connection:
–connection code 47F between component 261 and 118, 1094 or 953 depending on the equipment level.
If the connection is faulty and there is a repair procedure (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the wiring, otherwise replace it.
If the fault is still present, contact the techline.
AFTER REPAIRRepeat the conformity check from the start.
BIC_V04_PR010/BIC_V14_PR010
Page 35 of 46

86D-35
MR-372-J84-86D000$784.mif
V2
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Interpretation of parameters
Multimedia network
interface unit
Vdiag No.: 04, 14
86D
PR011
BATTERY VOLTAGE
NOTESThere must be no present or stored faults.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2, Trafic II
ph2 or Kangoo 2.
Check the permanent + supply fuse of component 261.
If the voltage is at minimum:
Check the battery and the charge circuit:
–Scénic II ph2 and Kangoo 2, see 87G, Engine compartment connection unit.
–Espace II ph2 and Trafic II ph2, see Technical Note 6014A, Checking the charging circuit.
If the voltage is at maximum:
Check that the charging voltage is correct with and without electrical consumers switched on.
Check the insulation, continuity and the absence of interference resistance of the following connections:
Scénic II ph2:
–connection code BCP3 between components 1714 and 260.
–connection code MT between component 261 and earth MT.
Espace IV ph2:
–connection code BCP4 between components 261 and 710.
–connection code MV between component 261 and earth MV.
Kangoo 2:
–connection code BP26 between components 261 and 260.
–connection code MT between component 261 and earth MT.
If the connection or connections are faulty and there is a repair procedure (see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for repair), repair the wiring, otherwise replace it.
AFTER REPAIRRepeat the conformity check from the start.
BIC_V04_PR011/BIC_V14_PR011
Page 36 of 46
86D-36
MR-372-J84-86D000$840.mif
V2
86D
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Command summary table
Tool command Diagnostic tool title Comments
RZ001Fault memoryThis command is used to clear the stored faults in the
multimedia network interface computer.
RZ002Computer memoryThis command is used to restart the multimedia network
interface computer so that the configurations can be taken into
account.
AC002On/Off ButtonThis command is used to switch the multimedia system on or
off.
VP001Write VIN
Multimedia network
interface unit
Vdiag No: 04, 14
MR-372-J84-86D000$840.mif
Page 37 of 46
86D-37
MR-372-J84-86D000$896.mif
V2
86D
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Customer complaints
*LPN: Low Price NavigationNO DIALOGUE WITH THE MULTIMEDIA NETWORK INTERFACE
COMPUTERALP 1
MULTIMEDIA SYSTEM NOT SWITCHING ON ALP 2
INCORRECT DIRECTION OF VEHICLE TRAVEL ALP 3
STEERING COLUMN SWITCH FAULT ALP 4
EXTERNAL TEMPERATURE DISPLAY FAULT ALP 5
NO LPN* RADIO NAVIGATION BACKLIGHTING ALP 6
Multimedia network
interface unit
Vdiag No: 04, 14
MR-372-J84-86D000$896.mif
Page 38 of 46

86D-38
MR-372-J84-86D000$952.mif
V2
86D
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Fault Finding Chart
ALP 1 No dialogue with the multimedia network interface computer
NOTESSwitch on the + after ignition feed to enter fault finding mode with the computer.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
Try the diagnostic tool on another vehicle.
Is it possible to establish dialogue with another computer?
YES NO
On the defective vehicle.
Check the battery voltage.
Check the condition and
connection of the battery
connections.
Check the condition of the fuses.
Check:
–the connection between the diagnostic tool and the
diagnostic sensor (wiring in good condition),
–the connection between the diagnostic sensor and the
diagnostic socket (wiring in good condition).
AFTER REPAIRCarry out a complete check with the diagnostic tool.
BIC_V04_ALP1/BIC_V14_ALP1
Multimedia network
interface unit
Vdiag No.: 04, 14
MR-372-J84-86D000$952.mif
Page 39 of 46

86D-39
MR-372-J84-86D000$952.mif
V2
Multimedia network
interface unit
Vdiag No.: 04, 14MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Fault Finding Chart86D
ALP 1
CONTINUED 1
Check for + 12 V battery feed on the following connections of component 225:
–BP32 (Scénic II ph2).
–BCP4 (Espace IV ph2).
–BP10 (Trafic II ph2).
–BP32 (Kangoo 2).
Check for + 12 V after ignition feed on the following connections of component 225:
–AP43 (Scénic II ph2).
–AP10 (Espace IV ph2).
–AP26 (Trafic II ph2).
–AP43 (Kangoo 2).
Check for an earth on the following connections of component 225:
–NC and MB (Espace IV ph2).
–MAM and NAM (Scénic II ph2).
–NJ and MJ (Trafic II ph2).
–NAM and MN (Kangoo 2).
Check for + 12 V battery feed on the following connections of the connector for component 1714:
–BCP4 (Kangoo 2).
–BCP4 (Trafic II ph2).
–BP3A (Espace IV ph2).
–BCP3 (Scénic II ph2).
Check for an earth on the following connections of the connector for component 1714:
–MAN (Kangoo 2),
–MAN (Trafic II ph2 and Scénic II ph2),
–NC (Espace IV ph2).
AFTER REPAIRCarry out a complete check with the diagnostic tool.
Page 40 of 46
86D-40
MR-372-J84-86D000$952.mif
V2
Multimedia network
interface unit
Vdiag No.: 04, 14MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Fault Finding Chart86D
ALP 1
CONTINUED 2
Check the insulation, continuity and the absence of interference resistance of the following connections:
–connection code 107W,
–connection code 107X,
–connection code 133B,
–connection code 133C,
between components 1714 and 225.
Are these tests correct?
YES NO
If the fault has not been solved,
contact Techline.
If the connection or connections are faulty and there is a repair
procedure (see Technical Note 6015A, Electrical wiring
repair, Wiring: Precautions for repair), repair the wiring,
otherwise replace it.
AFTER REPAIRCarry out a complete check with the diagnostic tool.