2008 Mercury Mountaineer reset

FREQUENTLY ASKED QUESTIONS
How do I turn off the Navigation System?
Press and hold the Volume control for at least 3 seconds.
How do I hear the navigation voice prompts?
1. Press the MENU hard button.
2. Select the FEEDBACK tab.
3. Check the VOICE VOLUME LEVEL and that the NAVIGATION
GUIDANCE setting is on.
How do I recover after accidental language re-set?
1. Press the MENU hard button.
2. Select the FEEDBACK/Retour/Reaccion tab.
3. Press the ENGLISH/Anglais/Ingles button to reset language to English.
4. Press the SPANISH/Espanol/Espanol button to reset language to
Spanish.
5. Press the FRENCH/Francais/Frances button to reset language to
French.
Or, you can also turn vehicle off to restart system. Then from the
DISCLAIMER screen, select the desired language before pressing
AGREE.
TROUBLESHOOTING
Symptoms Possible Cause Action
Focus Error System unable to play
reproduced disc.Contact your dealer.
Bad Disc Disc was inserted
upside down or the
system is unable to
read the information
in the disc.The mechanism will
automatically eject
disc.
Track Error The system is unable
to reproduce a corrupt
MP3 file.The system will skip
the corrupted track.
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•Provider
•Prompts On/Off
•Factory Defaults
•Master Reset
•Install
•System Information
Turning Bluetooth on/off
TurningBluetoothOFF will turn off access to all features to all SYNC
Bluetoothrelated features (i.e., text messaging, hands-free calling,
Bluetoothmedia streaming). Any incoming text or phone messages will
go into their respective missed folders.
To access:
1. Press PHONE on the navigation bezel.
2. Select the SETTINGS tab.
3. Press ADVANCED.
4. Select ‘Bluetooth On/Off’.
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4. Scroll using/on the
navigation screen and select
‘Prompts On/Off’.
5. Select ‘On’ for a higher level of
voice interaction or ‘Off’ to turn off
the voice prompts.
Returning to the factory default settings
SYNC allows you to return to its factory default settings. This selection
will not erase your downloaded phone book/call history, text messages,
etc. If you wish to erase all information, refer toPerforming a master
resetin the following section.
To access:
1. Press PHONE on the navigation bezel.
2. Select the SETTINGS tab.
3. Press ADVANCED.
4. Scroll using
/on the
navigation screen and select
‘Factory Defaults’.
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114SeeEnd User License Agreementat the end of this book

5. SYNC will ask you to confirm
your selection. Press YES and the
system will confirm FACTORY
DEFAULTS RESET.
Performing a master reset
Performing a master reset will not only return all preference settings to
the factory defaults, but it will also completely erase all phone book, call
history and text messages previously downloaded to SYNC. To access:
1. Press PHONE on the navigation bezel.
2. Select the SETTINGS tab.
3. Press ADVANCED.
4. Scroll using
/on the
navigation screen and select ‘Master
Reset’.
5. SYNC will ask you to confirm.
Press YES to continue.
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SYNC will confirm when the reset is
complete.
Installing a new application
You can download new software applications (if available) and then load
the desired applications onto SYNC through your USB port. Please refer
to www.SyncMyRide.com for more information.
To install any downloaded software:
1. Press PHONE on the navigation bezel.
2. Select the SETTINGS tab.
3. Press ADVANCED.
4. Scroll using
/on the
navigation screen and select ‘Install’.
Follow the prompts.
Accessing system information
To access SYNC system information:
1. Press PHONE on the navigation bezel.
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3. Select the USERS DEVICE tab.
4. Press SOURCE repeatedly to
cycle through the possible media
sources of USB, BT AUDIO and
LINE IN.
You can also access the following
buttons:
•MUSIC LIBRARY:Provides you access to SYNC’s many media
features, such as: Play All, Play Artists, Play Albums, Play Tracks, Play
Playlists, and Explore the USB.
•SIMILAR MUSIC:In USB mode, select to have SYNC create a new
playlist of music similar to the currently playing track.
•REPEAT:Select to repeat the current track in USB mode.
•SHUFFLE:Select to shuffle the current tracks in USB mode.
•SETTINGS:Refer toAdvanced settingsin theSYNC phone features
chapter for information on how to make adjustments to the prompts,
language, master reset, factory defaults, etc.
•TEXT:Press to view additional information, if available.
ACCESSING AND USING YOUR USB PORT
Your vehicle is equipped with a USB port. (For exact location, refer to
your vehicle’sOwner’s guide).You can use the USB port to plug in and
access media devices as well as charge devices (if supported by your
device). For a list of compatible media players, refer to
www.SyncMyRide.com.
Note:Since your USB port allows you to charge your device (if
supported by your device), SYNC will not automatically change media
modes when something is initially plugged into the USB port. To access:
1. Ensure that your digital playing device is plugged into the USB and is
ON.
2. Press MEDIA on the navigation bezel.
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MAP DVD - Loading and
Unloading ....................................41
Map icons ....................................48
Map preferences .........................64
Message notification .................110
Modifying your phone book
and call history .........................111
N
Navigation end user license
agreement ....................................85
Navigation glossary .....................89
O
Ordering additional map
DVDs ............................................43
P
Pairing your phone through
your navigation system ..............98
Performing a master reset .......115
Phone dependent features .........91
Playing a specific track ............133
Point of Interest (POI) ...............55
Previous destination ...................52
Q
Quick destination ........................50
Quick POIs ..................................67
Quick reference chart ................97
Quick touch buttons ...................46R
Rear seat controls
(if equipped) ...............................27
Replacing contacts in your
Quick Dial locations ..................103
Returning to factory defaults ..114
S
Safety information ......................91
Satellite Radio (if equipped) .....16
Saving a contact or phone
number as Quick Dial ...............102
Security .......................................38
Select route .................................63
Selecting and playing specific
albums .......................................132
Selecting and playing specific
artists .........................................131
Selecting different genres ........132
Setting a ring tone ....................109
Settings ........................................69
Sound features ............................26
Speed compensated volume ......27
Streaming music from your
phone .........................................128
Supported player, media
formats and metadata
information ................................128
SYNC media features ................125
SYNC phone features ...............101
SYNC voice recognition
feature .........................................92
System information .....................40
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