ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the period of five years or 60,000 miles (100,000 km), whichever
occurs first on Ford and Mercury vehicles, and six years or 70,000
miles (110,000 km) on Lincoln vehicles.
Roadside assistance will cover:
•a flat tire change with a good spare
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $100 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
If you need towing after the New Vehicle Limited Warranty period has
ended, roadside assistance can arrange towing and charge your credit
card unless the problem is covered by another Ford warranty. Ford will
pay the tow charge under the other warranty.
2008 Mariner Hybrid(mhv)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
205
preparing to drive your
vehicle .....................................192
Fuel ............................................267
calculating fuel
economy ............................71, 272
cap ...........................................270
capacity ...................................285
choosing the right fuel ...........270
comparisons with EPA fuel
economy estimates .................274
detergent in fuel .....................271
filling your vehicle with
fuel ...........................267, 270, 272
filter, specifications ........267, 284
fuel pump/high voltage
shut-off switches ....................207
improving fuel economy ........272
octane rating ...................271, 287
quality ......................................271
running out of fuel .................271
safety information relating to
automotive fuels .....................267
Fuses ..................................209–210
G
Gas cap (see Fuel cap) ............270
Gas mileage
(see Fuel economy) .................272
Gauges .........................................23
H
Hazard flashers .........................207
Head restraints .................100, 104
Headlamps ...................................44
aiming ........................................47
bulb specifications ....................50
daytime running lights .............46
flash to pass ..............................46high beam .................................46
replacing bulbs .........................51
turning on and off
....................44
Heating
heating and air conditioning
system
.......................................39
Hood
..........................................252
I
Ignition
...............................184, 287
Illuminated visor mirror
.............57
Infant seats
(see Safety seats)
.....................142
Inspection/maintenance (I/M)
testing
........................................277
Instrument panel
cleaning
...................................247
cluster
........................................18
lighting up panel and
interior
.......................................47
J
Jump-starting your
vehicle
................................227, 232
K
Keyless entry system
.................94
autolock
...............................85, 87
keypad
.......................................95
locking and unlocking doors
....96
programming entry code
.........95
Keys
.......................................83, 97
positions of the ignition
.........184
2008 Mariner Hybrid(mhv)
Owners Guide (post-2002-fmt)
USA(fus)
Index
311
