543 Controls in detail
Useful features
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and mo-
bile phone and GPS coverage are available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the COMAND
volume thumbwheel , on the lower
part of the front center console
(page 98).
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated.
If a malfunction is detected, the indicator
lamps in the SOS button, the Roadside As-
sistance button• and the Information
button¡ stay on longer than
10 seconds or do not come on. The mes-
sage “Tele Aid Not Activated” or “Tele Aid
Inoperative” appears in the multifunction
display.
i
The Tele Aid system utilizes the mobile
phone network for communication and the GPS
(Global Positioning System) satellites for vehicle
location. If either of these signals are unavail-
able, the Tele Aid system may not function and if
this occurs, assistance must be summoned by
other means.
i
The SOS button is located above the interior
rear view mirror (
page 545).
The Roadside Assistance button• and the
Information button¡ are located below the
center armrest cover (page 546).
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button•
and/or in the Information button¡ do
not come on during the system self-check,
or if any of these indicators remain illuminat-
ed continuously in red and/or the message
“Tele Aid Not Activated” or “Tele Aid Inoper-
ative” is displayed in the multifunction dis-
play after the system self-check, a
malfunction in the system has been detect-
ed.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
655 Practical hints
What to do if …?
Display
Possible cause/consequence
Possible solution
Parking Guidance
Currently Unavailable
See Oper. Manual
Advanced Parking Guidance* is deactivat-
ed because the area around the sensors*
in the front or the rear bumper
(page 620) is dirty.
Clean the front and rear bumper (
page 620).
Advanced Parking Guidance* is deactivat-
ed because the battery voltage is insuffi-
cient.
Have the battery checked by an authorized Mercedes-Benz
Center.
Advanced Parking Guidance* is switched
off because the radar sensor system* is
temporarily inoperative due to electromag-
netic interference near television and radio
transmitter stations, toll stations, speed
measuring systems, etc.
Wait to see if the interference is temporary or do not use Ad-
vanced Parking Guidance*. Try in a location where the inter-
fering transmission might not be present.
Parking Guidance
Canceled
Advanced Parking Guidance* has been
canceled because:
the vehicle is sliding
the bumper became dirty in the area of
the sensors (
page 620)
there has been a malfunction
Use Advanced Parking Guidance* again later.
If the parking space symbol is not shown in the multi-function dis-
play at a speed below 10 mph (16 km/h):
Clean the bumpers (
page 620).
or
Restart the engine.
or
Contact an authorized Mercedes-Benz Center.
737 Practical hints
Towing the vehicle
Towing the vehicle
Mercedes-Benz recommends that the
vehicle be transported with all wheels off
the ground using flatbed or appropriate
wheel lift/dolly equipment. This method is
preferable to other types of towing.
When circumstances do not permit the
recommended towing methods, the
vehicle may be towed with all wheels on
the ground or front wheels raised (except
vehicles with 4MATIC) only so far as neces-
sary to have the vehicle moved to a safe
location where the recommended towing
methods can be employed.!
To prevent damage during transport, do not
tie down vehicle by its chassis or suspension
parts.
!
Before towing the vehicle observe the fol-
lowing instructions:
Do not tow-start the vehicle.
Use flatbed or wheel lift/dolly equipment
with the ignition switched off.
Do not tow with sling-type equipment. Tow-
ing with sling-type equipment over bumpy
roads will damage radiator and supports.
Towing of the vehicle should only be done
using the properly installed towing eye bolt.
Never attach a tow cable, tow rope or tow
rod to the vehicle chassis, frame or suspen-
sion parts. For more information see “Install-
ing towing eye bolt” (
page 740).
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If the battery is disconnected or discharged
the SmartKey will not turn in the starter
switch
the automatic transmission will remain
locked in park positionP.
For more information see “Batteries”
(
page 729) or “Jump starting” (
page 734).
