Page 635 of 801
634 Practical hintsWhat to do if …?Problem
Possible cause/consequence
Suggested solution
l
PRE-SAFE
® Brake*: The red dis-
tance warning lamp comes on
while driving.
You are too close to the vehicle in front of
you to maintain selected speed.
Apply the brakes immediately to in-
crease the following distance.
l
DISTRONIC Plus* or PRE-SAFE
®
Brake*: The red distance warn-
ing lamp comes on while driving
and an acoustic warning
sounds.You are gaining too rapidly on the vehicle
ahead of you.
Apply the brakes immediately.
DISTRONIC Plus* or PRE-SAFE
® Brake* has
recognized a stationary obstacle on your
probable line of travel.
Apply the brakes immediately.
Carefully observe the traffic situation.
You may need to brake or maneuver to
avoid hitting an obstacle.
v
The yellow ESP
® warning lamp
flashes while driving.
The ESP
® or electronic traction system has
come into operation because of detected
traction loss in at least one tire.
Cruise control and DISTRONIC Plus* are de-
activated.
When driving off, apply as little throttle
as possible.
While driving, ease up on the accelera-
tor.
Adapt your speed and driving to the pre-
vailing road and weather conditions.
Do not deactivate the ESP
®. Exceptions:
(
page 74).
Failure to follow these instructions increas-
es the risk of an accident.
Page 645 of 801
644 Practical hintsWhat to do if …?Text messagesDisplay
Possible cause/consequence
Possible solution
Apply Brake
to Shift
from 'P'
You have tried to shift the auto-
matic transmission to drive po-
sition D, reverse gearR or
neutral positionN without step-
ping on the brake.
Step on brake.
Check
Child Seat Position
See Oper. Manual
(Canada only)
The child seat is not positioned
correctly.
Fasten the seat in the correct position.
The sensor for the child seat is
malfunctioning.
Have the sensor for child seat detection checked at an authorized
Mercedes-Benz Center.
Page 646 of 801
645 Practical hints
What to do if …?
Display
Possible cause/consequence
Possible solution
Cruise Control
- - - mph
(USA only)
Cruise Control
- - - kmh
(Canada only)
You have tried to switch on
cruise control below a speed of
20 mph (30 km/h).
Drive faster than 20 mph (30 km/h) and save the speed.
ESP
® is switched off.
Switch on ESP
® (page 76).
The automatic transmission is in
park position P, reverse gearR
or neutral positionN.
Shift the automatic transmission to drive positionD (
page 426).
The system is overheated.
Wait until the system cools down.
The vehicle is secured in place
by the electronic parking brake.
Release electronic parking brake (
page 422).
Cruise Control
Inoperative
Cruise control is malfunction-
ing.
Have cruise control checked by an authorized Mercedes-Benz Center.
Page 647 of 801
646 Practical hintsWhat to do if …?Display
Possible cause/consequence
Possible solution
DISTRONIC PLUS
Currently Unavailable
See Oper. Manual
DISTRONIC Plus* is switched off and is
temporarily unavailable.
DISTRONIC Plus* is deactivated if:
the DISTRONIC Plus* cover in the radi-
ator grille is dirty
the radar sensors* do not sense any
other vehicles or objects, i.e. road sign
or similar to this, for a long time
the system is overheated
its function is impaired as a result of
heavy precipitation or fog
the battery voltage is insufficient
Clean the DISTRONIC Plus* cover in the radiator grille
(page 619).
Restart the vehicle.
Try activating DISTRONIC Plus* again later.
Wait until the system cools down or the battery recovers.
DISTRONIC Plus* will be operational again without you needing to
restart the engine if:
the dirt (e.g. slush) loosens while you are driving
the system detects that the radar sensors* are fully available
again
the message in the multifunction display disappears
DISTRONIC Plus* is switched off because
the radar sensor system* is temporarily in-
operative due to electromagnetic interfer-
ence near television and radio transmitter
stations, toll stations, speed measuring
systems, etc.
Wait until the message in the multifunction display disappears.
DISTRONIC PLUS
Inoperative
DISTRONIC Plus* is malfunctioning.
BAS Plus* and PRE-SAFE
® Brake* are also
not available.
Contact an authorized Mercedes-Benz Center as soon as pos-
sible.
Page 648 of 801
647 Practical hints
What to do if …?
Display
Possible cause/consequence
Possible solution
DISTRONIC PLUS
Override
You have depressed the accelerator pedal,
DISTRONIC Plus* is no longer controlling
the speed of the vehicle.
Release the accelerator pedal.
DISTRONIC PLUS
- - - mph
(USA only)
Canada only:
DISTRONIC PLUS
- - - kmh
(Canada only)
You have attempted to activate DISTRONIC
Plus* at a speed below 20 mph (30 km/h)
without the vehicle in front being displayed
in the multifunction display (
page 454).
Drive faster than 20 mph (30 km/h) and activate DISTRONIC
Plus* again.
ESP
® is switched off.
Switch on ESP
® (page 76).
The automatic transmission is in park posi-
tion P, reverse gearR or neutral positionN.
Shift the automatic transmission to drive positionD
(page 426).
The system is overheated.
Wait until the system cools down.
The vehicle is secured in place by the elec-
tronic parking brake.
Release electronic parking brake (
page 422).
The driver’s door is open and the drivers
seat belt is unbuckled.
Close the driver’s door and fasten your seat belt.
The hood is open.
Close the hood (
page 574).
Page 649 of 801
648 Practical hintsWhat to do if …?Display
Possible cause/consequence
Possible solution
Door Open
Vehicle Not in Park
You have opened the driver’s
door and the automatic trans-
mission is still in drive position
D, reverse gearR or neutral
positionN.
Before you leave the vehicle, make sure that the automatic transmission
is shift to park position P (
page 426) and that the electronic parking
brake is engaged (
page 422).
Page 650 of 801
649 Practical hints
What to do if …?
Front Passenger
Airbag Disabled
See Oper. Manual
Front passenger front air bag is
deactivated while driving even
though an adult or someone
larger than a small individual is
occupying the front passenger
seat. Forces acting on the seat
may make the system sense a
decrease in weight.
Stop the vehicle in a safe location as soon as possible and check the front
passenger seat for the following:
Engage the electronic parking brake (
page 422).
Switch off the ignition (
page 370).
Have the front passenger vacate the seat and exit the vehicle.
Adjust the seat in a height position (
page 373).
Make sure that no objects which apply forces to the seat are present (e.g.
objects such as books, briefcases etc. lodged underneath, behind or
around the seat). Such forces may cause the system to sense that an oc-
cupant of a lesser weight than actually present is on the front passenger
seat.
Keep the seat unoccupied, close the front passenger door and switch on
the ignition (
page 370).
Monitor the 59indicator lamp right of the instrument cluster
(
page 51) and the multifunction display in the instrument cluster
(page 287) for the following:
(Continued on next page)
Display
Possible cause/consequence
Possible solution
Page 652 of 801
651 Practical hints
What to do if …?
Display
Possible cause/consequence
Possible solution
Front Passenger
Airbag Enabled
See Oper. Manual
Front passenger front air bag is
activated while driving even
though a child, small individual,
or object below the system’s
weight threshold is on the front
passenger seat, or the front pas-
senger seat is empty. Objects
on the seat or forces acting on
the seat may make the system
sense supplemental weight.
Stop the vehicle in a safe location as soon as possible and check the front
passenger seat for the following:
Engage the electronic parking brake (
page 422).
Switch off the ignition (
page 370).
Remove child and child restraint from front passenger seat and properly
secure the child in rear seat employing the child restraint if necessary.
Remove any other items from on and around the front passenger seat and
make sure the storage bag on the back of the front passenger seat is emp-
ty.
Make sure that no objects which apply forces to the seat are present (e.g.
objects such as books, briefcases etc. lodged behind or around the seat,
head restraints pushing against roof etc.). The system may recognize such
forces as supplemental weight and sense that an occupant on the front
passenger seat is of a greater weight than actually present.
Keep the seat unoccupied, close the front passenger door and switch on
the ignition (
page 370).
Monitor the 59indicator lamp right of the instrument cluster
(
page 51) and the multifunction display in the instrument cluster
(page 287) for the following:
(Continued on next page)
