Display
messages 260 Display messages Possible cause/consequence Possible solution
Vehicle not in position P You have opened the driver's door and the
automatic transmission is in position
R,
N or D. X
Move the selector lever to P.
X Engage the parking brake. Compass unavailable
The compass* is malfunctioning. X
Have the compass* checked at a qualified spe-
cialist workshop. Compass - - -
The compass* is not calibrated. X
Calibrate the compass* (Y page 215).Compass - - -
The compass* is malfunctioning because
of exterior interference. As soon as the source of the interference has
been removed:
X
Turn the key to position 0in the ignition lock
and remove it.
X Wait until the total distance recorder has dis-
appeared from the multi-function display.
X Calibrate the compass* (Y page 215).No Service Your vehicle is outside the network pro-
vider transmitter/receiver range. X
Wait until the operational readiness symbol
appears in the multi-function display
(Y page 138). Drive to work-
shop without changing
gear The transmission position cannot be
changed due to a malfunction. If transmission position
Dis selected:
X Drive to a qualified specialist workshop without
shifting the transmission from position D.
If transmission position R,Nor Pis selected:
X Consult a qualified specialist workshop. Practical advi
ce
* optional
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Display
messages 261Display messages Possible cause/consequence Possible solution
P To start the
engine, shift to
either P or N You attempted to start the engine while
transmission position
Ror Dwas selec-
ted. X
Shift the automatic transmission to Por N. Depress brake
to shift out of position P X
Depress the brake pedal. PRE-SAFE inoperative See
Owner's Manual G
Risk of injury
Important functions of PRE-SAFE ®
have
failed. All other occupant safety systems,
e.g. airbags, remain available. X
Visit a qualified specialist workshop. Tyre pressure
monitor inoperative
The tyre pressure monitor* is malfunc-
tioning. X
Have the tyre pressure monitor* and wheels
checked at a qualified specialist workshop. Tyre pressure
monitor inoperative No
wheel sensors The tyre pressure monitor* is deactivated
because the vehicle is fitted with wheels
that do not have suitable wheel sensors. X
Have wheels with suitable wheel sensors fitted
at a qualified specialist workshop.
Once wheels with the correct wheel sensors
have been fitted, the tyre pressure monitor*
reactivates automatically after a few minutes
of driving. Practical advi
ce
* optional
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Troubleshooting
292 Automatic transmission
Problem Possible cause/consequence Suggested solutions
The transmission has problems
shifting gear The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately. The acceleration ability is deteri-
orating.
The transmission no longer
changes gear. The transmission is in emergency
mode.
It is only possible to shift into
2nd
gear and reverse gear. X
Stop the vehicle.
X Move the selector lever to P.
X Turn the key to position 0(Y page 76) in the ignition lock.
X Wait at least 10 seconds before restarting the engine.
X Move the selector lever to position Dor R.
If D is selected, the transmission shifts into 2ndgear; if Ris selec-
ted, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. Practical advice
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Troubleshooting
300 Auxiliary heating/ventilation*
Problem Possible cause/consequence Suggested solutions
The auxiliary heating is not work-
ing. The fuel level is down to the
reserve level. X
Refuel at the nearest filling station. The battery is not sufficiently
charged. X
Charge the battery. The auxiliary heating is faulty. X
Have the auxiliary heating checked at a qualified specialist work-
shop. The auxiliary heating cannot be
switched on or off using the
remote control. The remote control display shows
FAIL and the
¢symbol.
The signal transmission between
the remote control and the vehi-
cle is faulty. X
Change your position in relation to the vehicle, moving closer if
necessary.
X Make another attempt to switch the auxiliary heating on or off using
the remote control. The remote control display shows
FAIL and the
¡symbol.
There is not enough fuel in the
tank, or the auxiliary heating is
faulty. X
Refuel at the nearest filling station.
X Have the auxiliary heating checked at a qualified specialist work-
shop. Practical advice
* optional
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Towing and tow-starting
330
X
Electrical consumers can be switched on
again. Do not switch the lights on, however,
as this will overload the battery.
X Remove the jump lead from earth
point 1and negative terminal 3first,
then from positive terminal 2and positive
terminal 4, each time disconnecting from
the battery on your own vehicle first.
i The message Battery protection:
some convenience functions cur-
rently not available may appear in the
multi-function display. It disappears as
soon as the battery is sufficiently charged.
X Have the battery checked at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre. Towing and tow-starting
Points to remember
G
Risk of accident
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine is not running
R there is a brake system malfunction
R the voltage supply or the vehicle's elec-
trical system is damaged
The electric power steering and the brake
force booster do not work when the engine
is not running. Greater braking force will
then be required and the brake pedal travel
will be longer. If necessary, depress the
brake pedal with maximum force.
Do not tow the vehicle if the key cannot be
turned in the ignition lock. If this is the case,
the steering is locked and the vehicle can-
not be steered.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehi-
cle.
It is better to have the vehicle transported
than to have it towed. When towing, observe the legal requirements
in all countries concerned.
!
When towing, pull away slowly and with-
out jerking. If the tractive power is too high,
the vehicles could be damaged.
! Do not use the towing eye for recovery,
as this will damage the vehicle. If in doubt
recover the vehicle with a crane.
! You may tow the vehicle for a maximum
of 50 km. A towing speed of 50 km/h must
not be exceeded.
With towing distances over 50 km, the
entire vehicle needs to be lifted up and
transported.
! On vehicles with KEYLESS GO*: use the
key instead of the KEYLESS GO * button.
Turn the key to position 2in the ignition
lock and set the automatic transmission to
N. Then turn the key back to 0and leave it
in the ignition lock.
! Only secure the tow cable or towing bar
to the towing eyes. You may otherwise
damage the vehicle. Practical advice
* optional
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Towing and tow-starting
331
R
Tow-starting the vehicle is not permitted.
R Vehicles with 4MATIC *must not be towed
with the front or rear axle raised.
R If the engine does not start, try jump-start-
ing it (Y page 329).
R If it is not possible to jump-start the vehicle,
have it towed to the nearest qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre.
R If the vehicle has suffered transmission
damage, have it carried away on a trans-
porter or trailer.
R If you are towing the vehicle, move the
automatic transmission selector lever to
N and turn the key to position 2
(Y page 76) in the ignition lock.
R Before towing the vehicle, make sure that
the battery is connected and charged. Oth-
erwise:
- you cannot switch on the ignition
- you cannot move the selector lever to N
- you have no support when braking
i Before towing the vehicle, deactivate tow-
away protection* (Y page 64)and the auto-
matic door locking feature (Y page 134).You could otherwise be locked out when
pushing or towing the vehicle. Fitting the towing eye
Opening the front cover The mountings for the removable towing eyes
are located in the bumpers. They are located
at the front and rear under the covers on the
right-hand side of the vehicle when viewed in
the direction of travel. 1
Cover
X Press cover 1back in the direction of the
arrow.
X Take cover 1off the opening. Opening the rear cover
1
Cover
X Press cover 1back in the direction of the
arrow.
X Take cover 1off the opening.
Securing the towing eye X
Take the towing eye and the wheel wrench
from the vehicle tool kit ( Ypage 252).
X Screw in the towing eye clockwise to the
stop.
X Insert the wheel wrench handle into the
towing eye and tighten it. Practical advice
* optional
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Fuses
333
In the event of damage to the front axle Have the propeller shaft between the rear
axle and the transfer case removed.
Have the vehicle towed with the front axle
raised.
In the event of rear axle damage (Vehi-
cles with 4MATIC)
If the vehicle has transmission damage or
damage to the front or rear axle, have it trans-
ported on a transporter or trailer.
! New bolts must always be used when the
propeller shafts are refitted. The specified
tightening torques must be observed.
i Consult a Mercedes-Benz Service Centre.
In the event of damage to the electrical
system If the battery is defective, the automatic
transmission will be locked in position
P. To
shift the automatic transmission to neutral,
you must supply power to the vehicle's elec-
trical system in the same way as jump-start-
ing (Y page 329).
Have the vehicle transported on a transporter
or trailer. Fuses
Notes on changing fuses
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions will
fail.
Blown fuses must be replaced with fuses of
the same rating, which you can recognise by
the colour and value. The fuse ratings are lis-
ted in the fuse allocation chart. A Mercedes-
Benz Service Centre will be happy to advise
you. G
Risk of fire
Only use fuses that have been approved for
Mercedes-Benz vehicles and which have
the correct fuse rating for the systems con-
cerned. Do not attempt to repair or bridge
faulty fuses. Otherwise, a circuit overload
could cause a fire. Have the cause traced
and rectified at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service Centre.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which have the correct fuse rating for the system
concerned. Otherwise, components or sys-
tems could be damaged.
The fuses are located in various fuse boxes:
R Dashboard fuse box on the front-passenger
side
R Fuse box in the engine compartment on the
right-hand side of the vehicle
R Fuse box in the stowage well under the lug-
gage compartment floor
Fuse allocation chart The fuse allocation chart is located with the
vehicle tool kit (Y
page 252) in the stowage
compartment under the luggage compart-
ment floor. Practical advice
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Vehicle electronics
339Vehicle electronics
Tampering with the engine electron-
ics
G
Risk of accident
Only have work on the engine electronics
and related components carried out at a
qualified specialist workshop which has the
necessary specialist knowledge and tools
to carry out the work required. Mercedes-
Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. In particular, work relevant to safety
or on safety-related systems must be car-
ried out at a qualified specialist workshop.
The vehicle's roadworthiness could other-
wise be affected.
! Only have work done on the engine elec-
tronics and its associated parts, such as
control units, sensors and connector leads,
carried out at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service
Centre. Otherwise, vehicle components
may wear more quickly and your vehicle's
warranty and operating permit may be inva-
lidated. Retrofitting electrical and electronic
equipment
Electrical and electronic equipment can jeop-
ardise the operating safety of your vehicle. If
equipment of this kind is retrofitted, it must
be type-approved and bear the emark. The
e mark may be obtained from the equipment
manufacturer or an authorised testing centre.
! Damage or consequential damage arising
from fitting equipment not approved
by Mercedes-Benz is not covered by the
Mercedes-Benz warranty.
If you wish to install two-way radios in the
vehicle, you must obtain formal approval.
Mercedes-Benz approves the installation of
two-way radios if such equipment is installed
professionally and a low-reflection exterior
aerial is used.
The transmission output of the two-way radio
must not exceed the maximum transmission
outputs listed. G
Risk of accident
Two-way radios may interfere with the vehi-
cle electronics and thereby jeopardise the
operational safety of the vehicle and your
own safety if: R
they do not have an exterior aerial
R the exterior aerial is not a low-reflection
aerial
R the exterior aerial has been fitted incor-
rectly G
Risk of injury
Excessive electromagnetic radiation may
also cause damage to your health and the
health of others. Using an exterior aerial
takes into account current scientific dis-
cussions relating to the possible health haz-
ards that may result from electromagnetic
fields.
For this reason, only have the exterior aerial
fitted at a qualified specialist workshop
which has the necessary specialist knowl-
edge and tools to carry out the work
required. Mercedes-Benz recommends
that you use a Mercedes-Benz Service
Centre for this purpose. In particular, work
relevant to safety or on safety-related sys-
tems must be carried out at a qualified
specialist workshop.
i Mercedes-Benz recommends the use of
an approved exterior aerial. This ensures
optimal reception quality for mobile tele- Technical data
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