300 Controls in detail
Useful features
When the connection is established, the
message
Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and servic-
es is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.
iWhile the call is connected, you can change
to the navigation menu by pressing the NAV
button on the COMAND system.
iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 295) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call Failed appears in the multifunction
display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END button on the COMAND sys-
tem.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your authorized Mercedes-Benz Light Truck
Center and have the system checked or contact
the Response Center at 1-800-756-9018 (in the
USA) or 1-888-923-8367 (in Canada) as soon as
possible.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center repre-
sentative, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction
steering wheel or using the END button on the
COMAND system.
312 Operation
Driving instructions
Power assistance
BrakesTo help prevent brake disk corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
If your brake system is normally only sub-
jected to moderate loads, you should occa-
sionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads.
Warning!G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle.
Warning!G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components,
the first braking action may be somewhat re-
duced and increased pedal pressure may be
necessary to obtain expected braking ef-
fect. Maintain a safe distance from vehicles
in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an acci-
dent.
!Operational or performance test must only
be conducted on a two-axle dynamometer. If
such tests are necessary, contact an authorized
Mercedes-Benz Light Truck Center. You could
otherwise seriously damage the brake system or
the transfer case which is not covered by the
Mercedes-Benz Limited Warranty.
!Because the ESP® operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position0 or1 or
KEYLESS-GO* start/stop button in
position0or1) when testing the parking brake
on a brake test dynamometer and such testing
should be no longer than 10 seconds.
Active braking action through the ESP
® may
otherwise seriously damage the brake system
which is not covered by the Mercedes-Benz
Limited Warranty.
316 Operation
Driving instructions
Treadwear indicators (TWI) are required by
law. These indicators are located in six
places on the tread circumference and
become visible at a tread depth of
approximately
1/16in (1.6 mm), at which
point the tire is considered worn and
should be replaced.
The treadwear indicator appears as a solid
band across the tread.Specified tire inflation pressures must be
maintained. This applies particularly if the
tires are subjected to high loads (e.g. high
speeds, heavy loads, high ambient temper-
atures).
For more information, see “Tires and
wheels” (
page 348).
Hydroplaning
Depending on the depth of the water layer
on the road, hydroplaning may occur, even
at low speeds and with new tires. Reduce
vehicle speed, avoid track grooves in the
road and apply brakes cautiously in the
rain.
Tire traction
The safe speed on a wet, snow covered or
icy road is always lower than on a dry road.
You should pay particular attention to the
condition of the road whenever the outside
temperatures are close to the freezing
point.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have the vehicle towed to
the nearest Mercedes-Benz Light Truck
Center or tire dealer for repairs.
Warning!G
Although the applicable federal motor
vehicle safety laws consider a tire to be
worn when the treadwear indicators (TWI)
become visible at approximately
1/16in
(1.6 mm), we recommend that you do not
allow your tires to wear down to that level.
As tread depth approaches 1/8in (3 mm),
the adhesion properties on a wet road are
sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.
Warning!G
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
may lose control of the vehicle. Continued
driving with a flat tire or driving at high
speed with a flat tire will cause excessive
heat build-up and possibly a fire.
Warning!G
If ice has formed on the road, tire traction
will be substantially reduced. Under such
weather conditions, drive, steer and brake
with extreme caution.
324 Operation
Driving instructions
Driving across a hilltop
Decelerate just ahead of a hilltop (do not
shift automatic transmission to
positionN), to prevent the vehicle from
speeding up too much after climbing a hill.
Use the momentum of the vehicle to drive
across the hilltop.
After climbing a hill, driving in this manner
prevents the vehicle from:
losing ground contact when cresting
hills
losing its forward momentum
speeding up too much after climbing
the hill
Driving downhill
Drive slowly.
Do not drive at an angle to the incline.
Steer into the line of gravity and drive
with the front wheels pointing straight
downhill. Otherwise, the vehicle may
slide sideways off the path and roll
over.
Shift automatic transmission to
position1 (
page 192).
On steep inclines, use the Downhill
Speed Regulation (
page 249).
Utilize the engine’s braking power to
reduce vehicle speed.
If this is insufficient, apply the brakes
gently. Make sure the vehicle is moving
in the line of gravity.
Check the brakes after a lengthy down-
grade drive.Driving through water
1Fording depth
iThe special Off-road – ABS (page 99) set-
ting allows for precise and brief (cyclical) block-
ing of the front wheels, permitting them to dig
into loose ground.
Remember that, when stopped, the front wheels
slide across a surface and thus lose their ability
to steer the vehicle.Vehicles with steel
suspension1
20.00 in (50 cm)
Vehicles with air
suspension
program* or
ML 63 AMG1
Raised level20.00 in (50 cm)
327 Operation
Driving instructions
Avoid high engine speeds.
Shift automatic transmission to
position1 (
page 192).
Drive next to the ruts rather than
through them if at all possible.
If the ruts are too deep to drive in, drive
with one side of the vehicle on the
grassy center strip if the route permits.Returning from off-road drivingOff-road driving increases strain on the
vehicle.
We recommend that you inspect the vehi-
cle for possible damage after each off-road
trip. Recognizing any damage and a subse-
quent timely repair reduces the chance of
a possible breakdown or accident later on.
Proceed as follows:
Switch off the off-road driving program
(
page 253).
Switch off the DSR (page 250).
Vehicles with air suspension program*:
Lower the vehicle back to a level
suitable for road conditions, e.g. High-
way/High-speed level (
page 255).
Clean all exterior lamps and check for
possible damage.
Clean the front and rear license plate.
!Check that the ruts are not too deep and
your vehicle’s clearance is sufficient. Otherwise:
your vehicle may be damaged
the underbody of the vehicle may come in
contact with the ground and you may get
stuck
Warning!G
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possi-
ble damage to your vehicle has occurred,
you should turn on the hazard warning flash-
ers, carefully slow down, and drive with cau-
tion to an area which is a safe distance from
the roadway.
Inspect the tires and under the vehicle for
possible damage. If the vehicle or tires ap-
pear unsafe, have it towed to the nearest
Mercedes-Benz Light Truck Center or tire
dealer for repairs.
Damage to the vehicle may influence driving
comfort and pose the risk of accident to you
and other drivers.
331 Operation
Driving instructions
Make sure the automatic transmission
is set toP (
page 185).
Set the parking brake for the vehicle
(
page 65).
Start the engine (page 54).
Vehicles with air suspension program*:
Set the vehicle level to Highway
(
page 255).
Vehicles with air suspension program*:
Set the ADS* to AUTO or COMFORT
(
page 255).
Turn off the engine (page 66).
Close all doors and the tailgate.
Attach the trailer.
Plug in all electrical connectors.Towing a trailer
There are many different laws, including
speed limit restrictions, having to do with
trailer towing. Make sure your rig will be le-
gal, not only for where you reside, but also
for where you will be driving. A good
source for this information can be the po-
lice or local authorities.
Note the following points, when driving
with the trailer:
In order to gain skill and an understand-
ing of the vehicle’s behavior, you
should practice turning, stopping and
backing up in an area which is free from
traffic.
Before you start driving check the
trailer hitch
break-away switch
safety chains
electrical connections
lighting and tires
!Do not connect a trailer brake system (if
trailer is so equipped) directly to the vehicle’s
hydraulic brake system, as your vehicle is
equipped with antilock brakes. If you do, neither
the vehicle’s brakes nor the trailer’s brakes will
function properly.
iThe provided vehicle electrical wiring
harness for trailer towing has a brake signal wire
for hook-up to a brake controller.
You should consider using a trailer sway control
system. For further information, contact an
authorized Mercedes-Benz Light Truck Center.
iVehicles with air suspension program*:
When you are towing a trailer, the vehicle level
always remains in the Highway setting.
The following applies additionally when towing a
trailer:
The vehicle is lowered to the highway level
when it reaches a speed of 5 mph (8 km/h)
if not set to highway level.
The high-speed level is not available.
The restrictions that apply to towing also apply
when using accessories that are connected to
the trailer power socket, such as a bicycle rack.
341 Operation
Engine compartment
Engine compartment
Hood
Opening
Warning!G
Do not pull the release lever while the vehi-
cle is in motion. Otherwise the hood could
be forced open by passing air flow.
This could cause the hood to come loose
and injure you and/or others.
Warning!G
If you see flames or smoke coming from the
engine compartment, or if the coolant tem-
perature display indicates that the engine is
overheated, do not open the hood. Move
away from vehicle and do not open the hood
until the engine has cooled. If necessary,
call the fire department.
Warning!G
You could be injured when the hood is open
– even when the engine is turned off.
Parts of the engine can become very hot. To
prevent burns, let the engine cool off com-
pletely before touching any components on
the vehicle. Comply with all relevant safety
precautions.
Warning!G
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running.
The radiator fan may continue to run for
approximately 30 seconds or may even
restart after the engine has been turned off.
Stay clear of fan blades.
Warning!G
Vehicles with gasoline engine:
The engine is equipped with a transistorized
ignition system. Because of the high voltage
it is dangerous to touch any components
(ignition coils, spark plug sockets, diagnos-
tic socket) of the ignition system
with the engine running
while starting the engine
if ignition is “on” and the engine is
turned manually
351 Operation
Tires and wheels
Direction of rotation
Unidirectional tires offer added advantag-
es, such as better hydroplaning perfor-
mance. To benefit, however, you must
make sure the tires rotate in the direction
specified.
An arrow on the sidewall indicates the
intended direction of rotation (spinning) of
the tire.Loading the vehicle
Two labels on your vehicle show how much
weight it may properly carry.
1) The Tire and Loading Information
placard can be found on the driver’s
door B-pillar. This placard tells you im-
portant information about the number
of people that can be in the vehicle and
the total weight that can be carried in
the vehicle. It also contains information
on the proper size and recommended
tire inflation pressures for the original
equipment tires on your vehicle.2) The certification label, also found on
the driver’s door B-pillar tells you about
the gross weight capacity of your vehi-
cle, called the Gross Vehicle Weight
Rating (GVWR). The GVWR includes the
weight of the vehicle, all occupants,
fuel and cargo. The certification label
also tells you about the front and rear
axle weight capacity, called the Gross
Axle Weight Rating (GAWR). The GAWR
is the total allowable weight that can be
carried by a single axle (front or rear).
Never exceed the GVWR or GAWR for
either the front axle or rear axle.
iSpare wheels may be mounted against the
direction of rotation (spinning) even with a unidi-
rectional tire for temporary use only until the reg-
ular drive wheel has been repaired or replaced.
Always observe and follow applicable temporary
use restrictions and speed limitations indicated
on the spare wheel.