257 Controls in detail
Useful features
System self-check
Initially, after switching on ignition, mal-
functions are detected and indicated (the
indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than 10 seconds or do not come on). The
message
Malfunction Service Required
appears in the multifunction display.Emergency calls
An emergency call is initiated automatical-
ly following an accident in which the emer-
gency tensioning devices (ETDs) or
air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 258) for
instructions on initiating an emergency call
manually.
Once the emergency call is in progress, the
indicator lamp on the SOS button will
begin to flash. The message
Connecting Call
appears in the multi-
function display. When the connection is
established, the message
Call Connected
appears in the multifunction display. All in-
formation relevant to the emergency, such
as the location of the vehicle (determined
by the GPS satellite location system), vehi-
cle model, identification number and color
are generated.
!The Tele Aid system utilizes the cellular net-
work for communication and the GPS (G
lobal Po-
sitioning S
ystem) satellites for vehicle location. If
either of these signals are unavailable, the
Tele Aid system may not function and if this oc-
curs, assistance must be summoned by other
means.
iWhen a Tele Aid call has been initiated, the
COMAND System audio is muted and the select-
ed mode (radio, tape or CD) pauses. The optional
cellular phone (if installed) and inserted in cradle
switches off. If you must use this phone, we rec-
ommend that you use it only with the vehicle at a
standstill in a safe location. Remove the phone
from the cradle and place the call. The naviga-
tion* system (if engaged) will continue to run.
The multifunction display in the instrument clus-
ter is available for use, and spoken commands
are only available by pressing the RPT button on
the COMAND System. A pop-up window will ap-
pear in the COMAND System display to indicate
that a Tele Aid call is in progress. After the Tele
Aid call has ended, the optional cellular phone
switches on again. A PIN entry might be neces-
sary.
Warning!G
If the indicator lamps on the SOS button, on
the Roadside Assistance button, and/or on
the Information button remain illuminated
continuously in red and/or the message
Malfunction Service Required is
displayed in the multifunction display after
the system self-check, a malfunction in the
system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
279 Operation
Driving instructions
For more information, see “Winter driving”
(
page 328).
Standing water
Warning!G
Make sure not to endanger any other road
users when carrying out these braking ma-
neuvers.
Warning!G
If the vehicle becomes stuck in snow, make
sure that snow is kept clear of the exhaust
pipe and from around the vehicle with the
engine running. Otherwise, deadly carbon
monoxide (CO) gases may enter vehicle
interior resulting in unconsciousness and
possible death.
To assure sufficient fresh air ventilation,
open a window slightly on the side of the ve-
hicle not facing the wind.
Warning!G
The outside temperature indicator is not de-
signed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice.!Do not drive through flooded areas or water
of unknown depth. Before driving through water,
determine its depth. Never accelerate before
driving into water. The bow wave could force wa-
ter into the engine and auxiliary equipment, thus
damaging them.
If you must drive through standing water, drive
slowly to prevent water from entering the pas-
senger compartment or the engine compart-
ment. Water in these areas could cause damage
to electrical components or wiring of the engine
or transmission, or could result in water being in-
gested by the engine through the air intake caus-
ing severe internal engine damage. Any such
damage is not covered by the Mercedes-Benz
Limited Warranty.
323 Operation
Tires and wheels
Tire ply material
1Plies in sidewall
2Plies under tread
This marking tells you about the type of
cord and number of plies in the sidewall
and under the tread.Tire and loading terminology
Accessory weight
The combined weight (in excess of those
standard items which may be replaced) of
automatic transmission, power steering,
power brakes, power windows, power
seats, radio, and heater, to the extent that
these items are available as
factory-installed equipment (whether
installed or not).
Air pressure
The amount of air inside the tire pressing
outward on each square inch of the tire.
Air pressure is expressed in pounds per
square inch (psi), or kilopascal (kPa) or
bars.
Aspect ratio
Dimensional relationship between tire
section height and section width
expressed in percentage.
Warning!G
The temperature grade for this tire is estab-
lished for a tire that is properly inflated and
not overloaded. Excessive speed, underin-
flation, or excessive loading, either sepa-
rately or in combination, can cause
excessive heat build-up and possible tire
failure.
iFor illustration purposes only. Actual data
on tires are specific to each vehicle and may vary
from data shown in above illustration.
333 Operation
Vehicle care
Vehicle care
Cleaning and care of vehicle
Regular and proper care will help to main-
tain the value of your vehicle. The best way
to protect your vehicle from harmful envi-
ronmental influences is to wash it and use
protective treatments regularly.
While in operation, even while parked, your
vehicle is subjected to varying external in-
fluences which, if gone unchecked, can at-
tack the paintwork as well as the vehicle
underbody and cause lasting damage.Such damage is caused not only by ex-
treme and varying climatic conditions, but
also by:
Air pollution
Road salt
Tar
Gravel and stone chipping
To avoid paint damage, you should imme-
diately remove:
Grease and oil
Fuel
Coolant
Brake fluid
Bird droppings
Insects
Tree resins etc.
Frequent washing reduces and / or elimi-
nates the aggressiveness and potency of
the above adverse influences.More frequent washings are necessary to
deal with unfavorable conditions:
near the ocean
in industrial areas (smoke, exhaust
emissions)
during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
Any damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a thor-
ough check is a washing of the underbody
followed by a thorough inspection. Dam-
aged areas need to be re-undercoated.
Warning!G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the partic-
ular container. Always open your vehicle’s
doors or windows when cleaning the inside.
Never use fluids or solvents that are not de-
signed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.
337 Operation
Vehicle care
Headlamps, tail lamps, side markers,
turn signal lenses
Use a mild car wash detergent, such as
Mercedes-Benz approved Car
Shampoo, with plenty of water.Cleaning the Distronic* system sensor
cover
1Distronic system sensor cover
Switch off the ignition (page 60).
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Sham-
poo, with plenty of water and a
non-scratching cloth to clean sensor
cover1.
Restart the engine after cleaning sen-
sor cover1.
Cleaning the Parktronic* system
sensors
1Parktronic system* sensors in the front
bumper
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Sham-
poo, with plenty of water and a soft,
non-scratching cloth to clean
sensors1 on the bumpers.
!Only use window cleaning solutions that are
suitable for plastic lamp lenses. Window clean-
ing solutions which are not suitable may damage
the plastic lamp lenses of the headlamps. There-
fore, do not use abrasives, solvents or cleaners
that contain solvents.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the lenses.
Do not attempt to wipe dirty lenses with a dry
cloth or sponge.
Otherwise you may scratch or damage the lens
surface.
!To prevent scratches or damage, never ap-
ply strong force and only use a soft, non-scratch-
ing cloth when cleaning the sensor cover1. Do
not attempt to wipe dirty sensors with a dry cloth
or sponge.
338 Operation
Vehicle care
Cleaning the windows and the wiper
blades
Make sure the hood is fully closed.
Switch on the ignition (page 38).
Turn combination switch to wiper
settingu (
page 56).
With wiper arms in vertical position,
switch off the ignition (
page 60).Fold the wiper arms forward until they
snap into place.
Clean the wiper blade inserts with a
clean cloth and detergent solution.
Use a soft, clean cloth and a mild win-
dow cleaning solution on all outside
and inside glass surfaces.
An automotive glass cleaner is recom-
mended.
!Do not apply strong pressure to the sensor
covers. Applying strong pressure may damage
the sensor covers.
Follow the instructions provided by the power
washer manufacturer on maintaining a distance
between the vehicle and the nozzle of the power
washer.
!To prevent scratches, never apply strong
force and only use a soft, non-scratching cloth
when cleaning the sensors. Do not attempt to
wipe dirty sensors with a dry cloth or sponge.
!The windshield wipers must be in a vertical
position before folding them away from the wind-
shield. They could otherwise damage the hood.
Never open the hood when the wiper arms are
folded forward.
Warning!G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch (vehi-
cles with KEYLESS-GO*: Make sure the
vehicle’s on-board electronics have
status0) before cleaning the windshield
and/or the wiper blades. Otherwise, the
wiper motor could suddenly turn on and
cause injury.
!Do not pull on the wiper blade inserts. They
could tear.
339 Operation
Vehicle care
Light alloy wheels
If possible, clean wheels once a week.
Use Mercedes-Benz approved Wheel
Care, a soft bristle brush and a strong
spray of water for cleaning the light al-
loy wheels.Plastic and rubber parts
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution.
Wipe with a cloth moistened in a luke-
warm solution.
The surface may temporarily change
color. If this is the case, wait for it to
dry.
!Fold the windshield wiper arms back onto
the windshield before turning the SmartKey in
the starter switch or pressing the KEYLESS-GO
start/stop button (vehicles with KEYLESS-GO*).
Hold on to the wiper when folding the wiper arm
back. If released, the force of the impact from
the tensioning spring could crack the windshield.
!To clean the window interior, do not use a
dry cloth, abrasives, solvents or cleaners con-
taining solvents. Do not touch the inside of the
front, rear or side windows with hard objects
such as an ice scraper or ring. Doing so may
damage the windows.!Only use acid-free cleaning materials. Acid
may cause corrosion or damage the clear coat.
!The vehicle should not be parked for an ex-
tended period of time immediately after it has
been cleaned, especially not after the wheel rims
have been cleaned with wheel rim cleaner.
Wheel rim cleaners can lead to increased corro-
sion of the brake disks and brake pads.
Non-approved wheel cleaners may also damage
the wheel paint if the car is not driven after
cleaning. Therefore, the vehicle’s brake system
should always be warmed-up before it is parked
after cleaning. To do so, please drive your vehicle
for several minutes to allow the brakes to dry.
When applying Mercedes-Benz approved Tire
Care and Mercedes-Benz approved Wheel Care
products, take care not to spray them on the
brake disks.
Warning!G
Do not use cleaners or cockpit care sprays
containing solvents to clean the cockpit or
the steering wheel. Cleaners containing sol-
vents will make the surface porous and vehi-
cle occupants could suffer serious injuries
from plastic parts coming loose in the event
of air bag deployment.
340 Operation
Vehicle care
Hard plastic trim items
Use Mercedes-Benz approved Interior
Care, a soft, lint-free cloth and apply
with light pressure.
Steering wheel and gear selector lever
Wipe with a damp cloth and dry thor-
oughly or clean with Mercedes-Benz
approved Leather Care.Carpets
Use Mercedes-Benz approved Carpet
and Fabric Care for cleaning the car-
pets.
Headliner and shelf below rear window
Use a soft bristle brush or a dry-sham-
poo cleaner in case of excessive dirt.
Seat belts
Only use clear, lukewarm water and
soap.Upholstery
Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause
the upholstery to become permanently dis-
colored. By lining the seats with a proper
intermediate cover, contact-discoloration
will be prevented.
!Do not use oil, wax or scouring agents on
these parts.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the surface.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you may scratch or damage the sur-
face.
!Never apply strong force and only use a soft,
non-scratching cloth when cleaning the surface.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you may scratch or damage the sur-
face.!The seat belts must not be treated with
chemical cleaning agents. Do not dry the seat
belts at temperatures above 176°F (80°C) or in
direct sunlight.
Warning!G
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Warning!G
Only use seat or head restraint covers which
have been tested and approved by
Mercedes-Benz for your vehicle model.
Using other seat or head restraint covers
may interfere with or prevent the activation
of the active head restraints. Contact an
authorized Mercedes-Benz Center for
availability.