2008 MERCEDES-BENZ CL-Class audio
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336 Control systemsVoice Control command list
Telephone* commands
help permanent commands
help global commands
letters of the English alphabet
digits 0 - 9
continue
go forward
next page
back
go back
previous page
help radio
help tuner
radio help
tuner help
help telephone
help phone
help address book
help CD
help disc
help CD player
help CD changer
help audio DVD
help DVDA
help DVD audio
help DVD audio player
help DVD audio changer
help navigation
help nav
help navi
help route guidance
help routing
help destination guidance
telephone (on)
phone (on)
telephone off
save
save PIN
save PIN code
save number
save PIN number
save telephone number
save name
save password
store PIN
store PIN code
store number
store PIN number
Page 343 of 769
342 Control systemsVoice Control command list
Audio commands
home car phone
car home
car phone home
home land line
home land line phone
land line home
land line phone home
home cell phone
home mobile
cell home
cell phone home
mobile home
mobile phone home
cellular home
cellular phone home
call
call
call
call
call
call
navigate to
drive to
navigate to
navigate to
dial name
dial voice name
save name
save voice name
save number
save telephone number
store voice name
store number
store telephone number
accept
accept PIN
accept PIN code
accept lock code
accept PIN number
accept number
accept telephone number
accept name
accept password
OK
finished
<1> - <8>
use <1> - <8>
number <1> - <8>
line <1> - <8>
audio
audio off
Page 346 of 769
345 Control systems
Voice Control command list
DVD
next folder
other folder
previous directory
previous folder
last directory
last folder
repeat directory
repeat folder
next track
other track
previous track
last track
repeat track
replay track
track 1-39
load track 1-39
load track number 1-39
select track 1-39
select track number 1-39
MP3 1-6
MP3 number 1-6
medium 1-6
medium number 1-6
drive
memory card
audio DVD
DVDA player (on)
audio DVD player (on)
DVD audio player (on)
DVDA changer (on)
audio DVD changer (on)
DVD audio changer (on)
next DVDA
other DVDA
next DVD audio
other DVD audio
next audio DVD
other audio DVD
next medium
other medium
previous DVDA
last DVDA
preceding DVDA
replay DVDA
previous DVD audio
last DVD audio
preceding DVD audio
replay DVD audio
previous audio DVD
last audio DVD
preceding audio DVD
replay audio DVD
Page 347 of 769
346 Control systemsVoice Control command list
replay medium
repeat medium
last medium
previous medium
next directory
other directory
next folder
other folder
previous directory
previous folder
last directory
last folder
repeat directory
repeat folder
next group
other group
previous group
previous repeat group
previous replay group
last group
last repeat group
last replay group
group 1-9
select group 1-9
group number 1-9
select group number 1-9
next track
other track
previous track
last track
repeat track
replay track
track 1-39
load track 1-39
load track number 1-39
select track 1-39
select track number 1-39
DVDA 1-6
DVDA number 1-6
DVD audio 1-6
DVD audio number 1-6
audio DVD 1-6
audio DVD number 1-6
medium 1-6
medium number 1-6
Page 524 of 769
523 Controls in detail
Useful features
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated.
If a malfunction is detected, the indicator
lamps in the SOS button, the Roadside As-
sistance button• and the Information
button¡ stay on longer than
10 seconds or do not come on. The mes-
sage “Tele Aid Not Activated” or “Tele Aid
Inoperative” appears in the multifunction
display.Emergency calls
An emergency call is initiated
automatically following an accident in
which the emergency tensioning devices
(ETDs) or air bags deploy.An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. For instructions on initiating an
emergency call manually (
page 525).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message:
“Connecting Call” appears in the multi-
function display
“Emergency Call Activated” appears in
the COMAND display
and the audio system is muted. When the
connection is established, the message:
“Call Connected” appears in the multi-
function display
“Emergency Call Activated” appears in
the COMAND display
i
The SOS button is located above the interior
rear view mirror (
page 525).
The Roadside Assistance button• and the
Information button¡ are located below the
center armrest cover (page 525).
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button•
and/or in the Information button¡ do
not come on during the system self-check,
or if any of these indicators remain illuminat-
ed continuously in red and/or the message
“Tele Aid Not Activated” or “Tele Aid Inoper-
ative” is displayed in the multifunction dis-
play after the system self-check, a
malfunction in the system has been detect-
ed.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
Page 527 of 769
526 Controls in detailUseful featuresRoadside Assistance button•
Press and hold Roadside Assistance
button • (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message:
“Connecting Call” appears in the
multifunction display
“Roadside Assistance Activated”
appears in the COMAND display
and the audio system is muted.
When the connection is established, the
message:
“Call Connected” appears in the multi-
function display
“Roadside Assistance Activated”
appears in the COMAND display The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
i
The indicator lamp in the Roadside Assis-
tance button• remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button¡).
See system self-check (
page 523) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is flashing continuously and no
voice connection to the Response Center was
established, the Tele Aid system could not ini-
tiate a Roadside Assistance call (e.g. the relevant
mobile phone network is not available). The mes-
sage:
“Call Failed” appears in the multifunction
display for approximately 10 seconds
“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing
n
(page 86).
Roadside Assistance calls can be terminated us-
ing button t on the multifunction steering
wheel or COMAND (page 137).
Page 528 of 769
527 Controls in detail
Useful features
Information button¡
Press and hold Information button
¡ (for longer than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message:
“Connecting Call” appears in the multi-
function display
“Information Call Activated” ap-
pears in the COMAND display
and the audio system is muted.
When the connection is established, the
message:
“Call Connected” appears in the multi-
function display
“Information Call Activated” appears in
the COMAND display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
i
The indicator lamp on the Information
button¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button•).
See system self-check (
page 523) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and no
voice connection to the Response Center was
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant mobile phone network is not available). The mes-
sage:
“Call Failed” appears in the multifunction
display for approximately 10 seconds
“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing n (
page 86).
Information calls can be terminated using button
t on the multifunction steering wheel or
COMAND (
page 137).
!
If the indicator lamps do not start flashing
after you press one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a fault or the service is not current-
ly activated, and may not initiate a call. Contact
an authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
Page 529 of 769
528 Controls in detailUseful featuresDestination Download to the COMAND
System
Destination Download allows you access
to a database of over 10,000,000 points of
interest (POIs) that can be downloaded to
your vehicle’s navigation system. If you
know the destination the address can be
downloaded. Or if you are unsure of your
destination you can be provided with
points of interests near your location.
The Response Center can transmit desti-
nation data to the COMAND during the
connection with the Roadside Assistance
or Customer Assistance Center.
The transmitted data can contain address
details for a Mercedes-Benz Center or POIs
(points of interest).Route guidance
A prompt appears for confirmation if route
guidance to the address is to be started.
Slide rmq or rotate ymz to select
“Yes” menu item and confirm by
pressingn.
The system starts the route calculation
and subsequently the route guidance
to the defined address (
page 183).
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an emergency call is still possible. In
this case, the emergency call will take pri-
ority and override all other active calls.
i
The components and operating principles of
COMAND can be found on (
page 83).
i
If you select “No”, you can save the address
in your address book (
page 163).
i
The destination download feature is avail-
able if the relevant mobile phone network is
available and data connection is possible.
i
The indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or COMAND (
page 137).
!
If the indicator lamp continues to flash or
the system does not terminate the call at all,
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
i
When a Tele Aid call has been initiated, the
audio system is muted. The optional mobile
phone (if installed) switches off. If you must use
this phone, the vehicle must be parked. Unplug
the telephone, switch it on and place the call.
The COMAND navigation system (if engaged) will
continue to run. The multifunction display in the
instrument cluster is available for use, but spo-
ken commands are not available.