493 Controls in detail
Automatic climate control
The following automatic climate control
functions can be operated via COMAND:
Deactivating climate control system
Deactivating: Press button´
(page 491) up or down.
The indicator lamp on the button
comes on. You will see “Climate Con-
trol OFF” in the COMAND display.
Reactivating: Press button´
(page 491) up or down.
The indicator lamp on the button goes
out. You will see the previous settings
in the COMAND display.Operating climate control system in
automatic mode
Air distribution and air volume is adjusted
automatically by the automatic climate
control system. You can also adjust the
settings for air distribution and air volume
manually.
Activating
Press buttonU (
page 491) up or
down.
The indicator lamp on the button
comes on.
Function
Page
Temperature
270
Air distribution
271
Air volume
271
Switching off cooling (“AC
OFF”)
272
Central climate control (“Mono”)
273
Footwell temperature
274
Air flow from air vents
275
Warning!
G
When the automatic climate control is
switched off, the outside air supply and cir-
culation are also switched off. Only choose
this setting for a short time. Otherwise the
windows could fog up, impairing visibility
and endangering you and others.
i
In automatic mode, cooling with dehumidify
is switched on. This function can be switched off
if necessary (
page 272).
496 Controls in detailAutomatic climate controlRear window defroster
Activating
Switch on the ignition (
page 365).
Press button< (
page 491) up or
down.
The indicator lamp on the button
comes on.
Deactivating
Press button< (
page 491) up or
down.
The indicator lamp on the button goes
out.
Maximum cooling MAXCOOL (USA only)
If U is selected on both the left and
right side and there is a high demand for
cooling, the display “MAXCOOL” appears
in the COMAND display.
This provides the fastest possible cooling
of the vehicle interior (when windows and
tilt/sliding sunroof are closed).
Air recirculation mode
Switch to air recirculation mode to prevent
unpleasant odors from entering the vehicle
from the outside (e.g. before driving in a
tunnel). This setting cuts off the intake of
outside air and recirculates the air in the
passenger compartment.
!
The rear window defroster uses a large
amount of power. To keep battery drain to a min-
imum, switch off the defroster as soon as the
rear window is clear.
i
The defroster is automatically deactivated
after some time of operation depending on the
outside temperature.
Warning!
G
Any accumulation of snow and ice should be
removed from the rear window before driv-
ing. Visibility could otherwise be impaired,
endangering you and others.i
If the rear window defroster switches off too
soon and the indicator lamp goes out, this indi-
cates that too many electrical consumers are op-
erating simultaneously and the load on the
battery is reducing available voltage. The system
responds automatically by deactivating the rear
window defroster.
i
Maximum cooling MAXCOOL is only avail-
able when the engine is running.Warning!
G
Fogged windows impair visibility, endanger-
ing you and others. If the windows begin to
fog on the inside, switching off the air
recirculation mode immediately should clear
interior window fogging. If interior window
fogging persists, make sure the air
conditioning (
page 272) is activated, or
press button;.
521 Controls in detail
Useful features
The mobile phone is linked to the
hands-free device and the multifunc-
tion steering wheel.
The battery is charged depending on its
charge status and the position of the
SmartKey in the starter switch. The
charge procedure will be indicated in
the mobile phone’s display.
You can place or receive phone calls. You
can control other functions of the mobile
phone via the COMAND (
page 137),
instrument cluster control system
(
page 294) or Voice Control
(page 308). Removing mobile phone from mobile
phone cradle
Example illustration1Release catch for mobile phone
2Mobile phone cradle
Press release catch in direction of
arrow1 and take mobile phone out of
mobile phone cradle2.Changing mobile phone cradle
If you require a different cradle for your
mobile phone, remove the present cradle
before installing a new one.
Removing an existing mobile phone
cradle
Example illustration1To release the mobile phone cradle
2To remove the mobile phone cradle
3Mobile phone cradle
Press release button in direction of
arrow1 and take mobile phone
cradle3 out in direction of arrow2.
i
When you take the SmartKey or SmartKey
with KEYLESS-GO* out of the starter switch, the
mobile phone remains switched on for approxi-
mately 10 minutes. If you place or receive a call
during this time, the mobile phone switches off
10 minutes after the call has been completed.
i
When using a flip-style mobile phone, open
flip top before removing from the cradle while a
call is connected. Otherwise, the call will be dis-
connected.
523 Controls in detail
Useful features
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated.
If a malfunction is detected, the indicator
lamps in the SOS button, the Roadside As-
sistance button• and the Information
button¡ stay on longer than
10 seconds or do not come on. The mes-
sage “Tele Aid Not Activated” or “Tele Aid
Inoperative” appears in the multifunction
display.Emergency calls
An emergency call is initiated
automatically following an accident in
which the emergency tensioning devices
(ETDs) or air bags deploy.An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. For instructions on initiating an
emergency call manually (
page 525).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message:
“Connecting Call” appears in the multi-
function display
“Emergency Call Activated” appears in
the COMAND display
and the audio system is muted. When the
connection is established, the message:
“Call Connected” appears in the multi-
function display
“Emergency Call Activated” appears in
the COMAND display
i
The SOS button is located above the interior
rear view mirror (
page 525).
The Roadside Assistance button• and the
Information button¡ are located below the
center armrest cover (page 525).
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button•
and/or in the Information button¡ do
not come on during the system self-check,
or if any of these indicators remain illuminat-
ed continuously in red and/or the message
“Tele Aid Not Activated” or “Tele Aid Inoper-
ative” is displayed in the multifunction dis-
play after the system self-check, a
malfunction in the system has been detect-
ed.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
524 Controls in detailUseful featuresAll information relevant to the emergency,
such as the location of the vehicle (deter-
mined by the GPS satellite location sys-
tem), vehicle model, identification number
and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to deter-
mine more precisely the nature of the acci-
dent provided they can speak to an
occupant of the vehicle.The Tele Aid system is available if
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection,
and cellular air time
the relevant monitoring service and
GPS coverage are available and pass
the information on to the Response
Center
there is sufficient voltage in the vehicle
batteries
i
During the emergency call message “Emer-
gency Call Activated” is displayed, operation
from COMAND is not possible. The automatic cli-
mate control can be still adjusted using the
switches on the climate control panel.
i
If no vehicle occupant responds, an ambu-
lance will be sent to the vehicle immediately.
i
Location of the vehicle on a map is only pos-
sible if the vehicle is able to receive signals from
the GPS satellite network and pass the informa-
tion on to the Response Center.Warning!
G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant mobile phone network is not available).
The message:
“Call Failed” appears in the multifunc-
tion display for approximately
10 seconds
A pop-up window with the message:
“Call could not be connected! Please dial
911 directly using the mobile telephone
keypad.” appears in the COMAND dis-
play. Confirm the message pressing
n
(
page 86).
Should this occur, assistance must be sum-
moned by other means.
i
During the emergency call the mobile phone
is switched off automatically and must be
switched back on to make a call.
i
The “911” emergency call system is a public
service. Using it without due cause is a criminal
offense.
526 Controls in detailUseful featuresRoadside Assistance button•
Press and hold Roadside Assistance
button • (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message:
“Connecting Call” appears in the
multifunction display
“Roadside Assistance Activated”
appears in the COMAND display
and the audio system is muted.
When the connection is established, the
message:
“Call Connected” appears in the multi-
function display
“Roadside Assistance Activated”
appears in the COMAND display The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
i
The indicator lamp in the Roadside Assis-
tance button• remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button¡).
See system self-check (
page 523) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is flashing continuously and no
voice connection to the Response Center was
established, the Tele Aid system could not ini-
tiate a Roadside Assistance call (e.g. the relevant
mobile phone network is not available). The mes-
sage:
“Call Failed” appears in the multifunction
display for approximately 10 seconds
“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing
n
(page 86).
Roadside Assistance calls can be terminated us-
ing button t on the multifunction steering
wheel or COMAND (page 137).
527 Controls in detail
Useful features
Information button¡
Press and hold Information button
¡ (for longer than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message:
“Connecting Call” appears in the multi-
function display
“Information Call Activated” ap-
pears in the COMAND display
and the audio system is muted.
When the connection is established, the
message:
“Call Connected” appears in the multi-
function display
“Information Call Activated” appears in
the COMAND display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
i
The indicator lamp on the Information
button¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button•).
See system self-check (
page 523) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and no
voice connection to the Response Center was
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant mobile phone network is not available). The mes-
sage:
“Call Failed” appears in the multifunction
display for approximately 10 seconds
“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing n (
page 86).
Information calls can be terminated using button
t on the multifunction steering wheel or
COMAND (
page 137).
!
If the indicator lamps do not start flashing
after you press one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a fault or the service is not current-
ly activated, and may not initiate a call. Contact
an authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
528 Controls in detailUseful featuresDestination Download to the COMAND
System
Destination Download allows you access
to a database of over 10,000,000 points of
interest (POIs) that can be downloaded to
your vehicle’s navigation system. If you
know the destination the address can be
downloaded. Or if you are unsure of your
destination you can be provided with
points of interests near your location.
The Response Center can transmit desti-
nation data to the COMAND during the
connection with the Roadside Assistance
or Customer Assistance Center.
The transmitted data can contain address
details for a Mercedes-Benz Center or POIs
(points of interest).Route guidance
A prompt appears for confirmation if route
guidance to the address is to be started.
Slide rmq or rotate ymz to select
“Yes” menu item and confirm by
pressingn.
The system starts the route calculation
and subsequently the route guidance
to the defined address (
page 183).
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an emergency call is still possible. In
this case, the emergency call will take pri-
ority and override all other active calls.
i
The components and operating principles of
COMAND can be found on (
page 83).
i
If you select “No”, you can save the address
in your address book (
page 163).
i
The destination download feature is avail-
able if the relevant mobile phone network is
available and data connection is possible.
i
The indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or COMAND (
page 137).
!
If the indicator lamp continues to flash or
the system does not terminate the call at all,
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
i
When a Tele Aid call has been initiated, the
audio system is muted. The optional mobile
phone (if installed) switches off. If you must use
this phone, the vehicle must be parked. Unplug
the telephone, switch it on and place the call.
The COMAND navigation system (if engaged) will
continue to run. The multifunction display in the
instrument cluster is available for use, but spo-
ken commands are not available.