2008 MERCEDES-BENZ C-Class ESP

172 System settings
Tele Aid*
The Tele Aid* system
(Tele Aid – Telematic Alarm Identification
on Demand)
The Tele Aid* system consists of three
types of response:
automatic and manual emergency
Roadside Assistance
Information
Automatically
An emergency call is initiated automatical-
ly following an accident in which the emer-
gency tensioning devices (ETDs) or air
bags deploy.
Initiating an emergency call manually
The SOS button is located in the overhead
control panel.

Briefly press SOS button cover to open.

Press SOS button (for longer than
2 seconds).
The indicator lamp in the SOS button
will flash until the emergency call is
concluded.

Wait for a voice connection to the Re-
sponse Center.

Close cover after the emergency call is
concluded.
i During the emergency call message “Emer-
gency Call Activated” is displayed, operation
from COMAND is not possible.
For a complete description and additional
information on Emergency calls please re-
fer to the vehicle Operator's Manual.
Tele Aid*Emergency calls

176 Voice Control
Overview
The following symbols indicate:
sthat you have to say something
tthat there is a voice output from the
voice control
uthat the system shows information
on the display.
You can use the voice control system to
operate the following systems depending
on the equipment in your vehicle:

Phone

Navigation

Address book

Audio (radio, satellite radio*,
DVD changer, memory card,
music register)
Say the commands without pausing
between individual words. If you enter a
command that does not exist or is incor-
rect, the voice control system asks you for
a new command with “Please repeat” or
“Please repeat your entry!”.
Overview
Operating Safety
G Warning
Please devote your attention first and fore-
most to the traffic situation you are in. While
the system permits hands-free phone oper-
ation, attention to traffic may be diverted
not only by physical operation of a phone,
but also by the distraction of a phone con-
versation while driving. As such, for safety
reasons, we encourage the driver to stop the
vehicle in a safe place before answering or
placing a phone call.
For safety reasons, you should only select a
destination when the vehicle is stationary.
While the navigation system provides direc-
tional assistance, the driver must remain fo-
cused on safe driving behavior, especially
attention to traffic and street signs, and
should utilize the system’s audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their ob-
servance always remains in the driver’s per-
sonal responsibility. DVD maps do not cover
all areas nor all routes within an area.
Traffic regulations always have priority over
any route recommendations given.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 13.5 m) every second.
G Warning
Navigation announcements are intended to
direct you while driving without diverting
your attention from the road and driving.
Please always use this feature instead of
consulting the map display for directions.
Consulting the symbols or map display for
directions may cause you to divert your at-
tention from driving and increase your risk
of an accident.
G Warning
Please do not use the Voice Control System
in an emergency, as the tone of your voice
may change in a stressful situation. This
could cause a delay in completing your
phone call in a timely manner. This could
distract you in an emergency situation and
cause you to be involved in an accident.
Symbols only used in this chapter
Usage

177 Voice Control
Overview
The voice control confirms important com-
mands to you and gives you instructions in
the event of incorrect entries.
Command types
Voice control distinguishes between the
following types of command:

Global commands:
These are commands which can be
called up at any time (e.g. help or
phone commands).

Local commands:
These are commands which are only
available for the active application (e.g.
“Enter destination” during navigation).
Active application
The local commands refer to the applica-
tion currently shown on the display and to
the audio source you are currently listen-
ing to.
For example, if you are listening to the ra-
dio while the navigation application is ac-
tive on the display, you can operate both
applications using voice control.To operate a different function using voice
control, you must first switch to that appli-
cation using the corresponding command.
Operation using the multi-function
steering wheel
i You can cancel the dialog with voice control
at any time.
Voice control is operational around half a
minute after COMAND is switched on.
Starting the dialog
Switch on the ignition (see the vehicle
Owner's Manual).
Press the ! button.
An acoustic signal confirms that the di-
alog has been started.
Give a command.
Interrupting the dialog
If a list appears on the display, you can use
the “Pause” command to interrupt the dia-
log. You can then select an entry using the
COMAND controller.
To resume the dialog with voice control,
press the ! button on the multifunction
steering wheel.
1!Activates voice control
2LCancels voice control
3ç Decreases the volume
æ Increases the volume
oMute

182 Voice Control
Phone operation
“Save name” (address book)
(
page 192)
“Dial name” (address book)
(
page 192)
“Delete name” (address book)
(
page 193)
“Find name” (address book)
(
page 193)
“List phone book” and dialing a phone
number
You can use the “List phone book” com-
mand to listen to all entries in the phone
book in which a phone number is also
stored and, if required, select an entry.
Example of dialog:
sList phone book
The system reads out all the ad-
dress book entries with phone num-
bers.
To select a name and number: press
the ! button at the selected entry.If there is more than one phone number
for an entry, voice control queries this.
tDo you want to make a work call or
a home call?
sHome call
To cancel the dialog: press the L
button.
The system confirms by responding
“Cancel”.
You have cancelled the dialog.
“Redial”
You can use the “Redial” command to redi-
al the number most recently called.
Managing announcement services or
voice mail
You can also use voice control to manage
your voice mail or recorded announcement
services.
Controls
Press the ! button while a phone
call is in progress.
An acoustic signal confirms that the
system is activated.
Say the required digits (“zero” to
“nine”).
or
Say the required words “Star” or
“Hash”.
Say the concluding command “Okay”.
The system dials the number entered.

183 Voice Control
Navigation
Navigation
G Warning
For safety reasons, you should only select a
destination when the vehicle is stationary.
While the navigation system provides direc-
tional assistance, the driver must remain fo-
cused on safe driving behavior, especially
attention to traffic and street signs, and
should utilize the system’s audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their ob-
servance always remains in the driver’ per-
sonal responsibility. DVD maps do not cover
all areas nor all routes within an area.
Traffic regulations always have priority over
any route recommendations given.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 13.5 m) every second.
G Warning
During route guidance, you will not receive
information on:

traffic lights

stop and yield signs

parking or stopping zones

one-way streets

narrow bridges, or

other traffic regulation data.
You should therefore always strictly observe
traffic regulations while driving. Drive care-
fully and always obey traffic laws and road
signs, even if they contradict navigation sys-
tem instructions.
G Warning
Navigation announcements are intended to
direct you while driving without diverting
your attention from the road and driving.
Please always use this feature instead of
consulting the map display for directions.
Consulting the symbols or map display for
directions may cause you to divert your at-
tention from driving and increase your risk
of an accident.
G Warning
Please do not use the Voice Control System
in an emergency, as the tone of your voice
may change in a stressful situation. This
could cause a delay in completing your
phone call in a timely manner. This could
distract you in an emergency situation and
cause you to be involved in an accident.

190 Voice Control
Navigation
“List destination memory”
You can use the “List destination memory”
command to listen to the entries from the
address book’s destination memory and, if
required, navigate to one of them.
sList destination memory
The system reads out all entries,
from the address book destination
memory.
To select an entry and set an ad-
dress: press the ! button at the se-
lected entry.
tIf there is more than one address,
the system asks “Navigate to: home
or work?”
sHome
The system starts route guidance
To cancel the dialog: press the L
button.
You have cancelled the dialog. The sys-
tem confirms by responding “Cancel”.

193 Voice Control
Address book
sWork
tSmith work. Dialing number.
“Find name”
Use the “Find name” command to search
for a name in the address book. Voice con-
trol then asks what action you want it to
perform: for example call the selected
number, start route guidance to the saved
address or open the entry.
“Find address”
(
page 189)
“Delete name ”
Use the “Delete name” command to delete
a voice tag from your address book.
Example of dialog:
sDelete name
tPlease say the name.
sSmith
tDo you want to delete Smith?
sYes
tThe voice tag has been deleted
“List address book”
You can use the “List address book” com-
mand to listen to all names and voice tags
in the address book. You can select an en-
try during this.
If no name is entered in the name field of
the address book, the phone number or
the address is read out. A name can be en-
tered later in the name field.
Example of dialog:
sList address book
The system reads out all address book en-
tries. If there is a large number of entries,
the system asks from which entry it should
start the reading.
i If you do not say a name, voice control reads
out all address book entries.
To select an address book entry:
press the ! button at the selected
entry.
The entry is selected and shown on the
display. Voice control asks whether the
selected entry should be called, navi-
gated to or opened.
To cancel the dialog: press the L
button.You have cancelled the dialog. The sys-
tem confirms by responding “Cancel”.
“List phone book” and dialing a phone
number
(
page 182)
“Delete address book”
You can use the “Delete address book”
command to delete individual voice tags or
all the voice tags in the address book. The
address data is not deleted.

197 Voice Control
Radio and Satellite Radio*
“Enter channel number”
(Satellite radio)
Use the command “Enter channel number”
to select a satellite radio category.
“List station list” and selecting a sta-
tion
Using the “List station list” command, you
can hear a list of all receivable stations and
choose one from your station list.
i If voice control does not recognize the sta-
tion name, have it read out the list of stations.
This allows you to check whether you have saved
the station you require in the station list.
Example of dialog:
sList station list
The system reads out the station list.
If the station you require is read out:
Press the ! button.
The system sets the corresponding fre-
quency.
To cancel the dialog: press the L
button.
You have cancelled the dialog. The sys-
tem confirms by responding “Cancel”.
“Delete station”
You can use the “Delete station” command
to delete a voice tag for a station from your
station list.
Example of dialog:
sDelete station
tWhich station would you like to de-
lete?
sFavorite station
tDo you want to delete “Favorite sta-
tion”?
sYes
tStation deleted.
“Delete station list”
You can use the “Delete station list” com-
mand to delete all voice tags or individual
ones from your station list.
Example of dialog:
sDelete station list
tWould you like to delete all voice
tags from the station list?
sYes
tAre you sure?sYes
tAll voice tags have been deleted
from the station list
uThe system permanently deletes all
voice tags in the station list.
or
sNo
The system reads out the list of stations.
When the system reads out the stations to
be deleted:
Press the ! button.
The station to be deleted is selected.
The system reads out the selected sta-
tion again.
tDo you want to delete “Favorite sta-
tion”?
sYes
tStation deleted
uThe system deletes the station and
reads out the remaining entries in
the station list.
or
sNo
The system continues to read out the list of
stations.