Display
messages 208 Display messages Possible cause/consequence Possible solution
G
Risk of accident
ESP ®
is unavailable due to undervoltage.
The battery is, for example, not being
charged.
The following systems are also unavaila-
ble:
R BAS
R the steering assistant STEER CONTROL
R hill start assist
R the tyre pressure loss warning system
The brake system continues to function
normally, but without the functions listed
above. X
Drive on carefully.
X Visit a qualified specialist workshop immedi-
ately.
X Observe the additional messages in the multi-
function display ( Ypage 202). Practical advice
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Display
messages 213Display messages Possible cause/consequence Possible solution
D The engine fan is fa
ulty. X
If the coolant temperature is less than 120 †,
you can continue driving to the nearest quali-
fied specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g.
driving in mountainous terrain, and stop-and-
go driving. # The battery is not being charged. One (or
more) of the following could be the cause:
R
a faulty alternator
R a torn poly-V-belt
R a malfunction in the electronics X
Stop immediately and safely when traffic con-
ditions permit and switch off the engine.
X Check the poly-V-belt.
X If the poly-V-belt is torn: do not continue
driving. Consult a qualified specialist work-
shop.
X If the poly-V-belt is not damaged: have the
vehicle checked immediately at a qualified spe-
cialist workshop. The on-board voltage is too high. X
Have the alternator checked at a qualified spe-
cialist workshop. 2 Brake wear The brake pads/linings have reached
their wear limit. X
Visit a qualified specialist workshop. Practical advice
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Troubleshooting
222 Troubleshooting
Points to remember
G
Risk of accident and injury
If maintenance work is carried out incorrectl y this can jeopardise the operating safety of your vehicle. You risk losing control of your vehicle
and thereby causing an accident. The safety systems may also no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop which has the necessary specialist knowledge and tools to
carry out the work required.
Mercedes-Benz recommends that you use a Mercedes-Benz Service Centre for this purpose.
In particular, all work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop. Warning and indicator lamps in switches and buttons
Problem Possible cause/consequence Suggested solutions
One or all of the indicator lamps
in the seat heating* button are
flashing. The seat heating* has
switched itself off automatically. The on-board voltage is too low,
because too many consumers are
switched on. X
Switch off consumers that are not required, e. g. reading lamp or
interior lighting.
Once the battery is sufficiently charged, the seat ventilation* will
switch back on automatically. The indicator lamp in the
2
button on the air-conditioning*/
Thermotronic* control panel
lights up. The cooling system can-
not be switched on. Cooling has been deactivated
due to a malfunction. X
Visit a qualified specialist workshop. Practical advice
* optional
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Troubleshooting
233Engine
Problem Possible cause/consequence Suggested solutions
The engine will not start. You can
hear the starter motor operating. R
The engine electronics system
is malfunctioning.
R There is a malfunction in the
fuel supply.
R The on-board voltage is too low
because the starter batter y is
too weak or discharged. X
Turn the key back to position 0(Y page 62) in the ignition lock
before the next starting attempt.
X Try to start the engine again (Y page 87). When doing so, remember
that excessively long and frequent attempts to start the engine will
drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine will not start. You can
hear the starter motor operating.
The reserve fuel warning lamp is
on and the fuel gauge shows 0. The fuel tank has been run dry. X
Refuel the vehicle.
X Bleed the fuel system (Y page 232).The engine will not start. You can-
not hear the starter motor oper-
ating. The on-board voltage is too low
because the starter battery is too
weak or discharged. X
Jump-start the vehicle (Y page 266).
If the engine does not start despite attempting to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to
a thermal load that was too high. X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Practical advice
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Troubleshooting
239Key
Problem Possible cause/consequence Suggested solutions
You cannot lock or unlock the
vehicle using the key. The key batteries are discharged
or nearl
y discharged. X
Point the tip of the key at the driver's door handle from close range
and try to unlock or lock the vehicle again.
If this does not work:
X Unlock the vehicle using the emergency key element
(Y page 241).
X Check the key batteries (Y page 244) and replace them if neces-
sary ( Ypage 244). The key is faulty. X
Unlock the vehicle using the emergency key element
(Y page 241).
X Have the key checked at a qualified specialist workshop. The battery charge indicator lamp
of the key does not go on during
the test. The key batteries are discharged. X
Change the batteries ( Ypage 244). You have lost a key. X
Have the key cancelled at a Mercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. You have lost the emergency key
element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. The engine cannot be started
using the key. The steering lock is mechanically
blocked. X
Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. Practical advice
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Troubleshooting
240 Trailer towing
Problem Possible cause/consequence Suggested solutions
The ball coupling cannot be
locked.
The key cannot be removed from
the ball coupling.
G
Risk of accident
The ball coupling is dirty.
The trailer tow hitch is damaged. X
Remove the ball coupling and clean it (Y page 196). Ifthe ball cou-
pling still cannot be locked, remove the ball coupling. It must no
longer be used to tow a trailer, as safe operation is not guaranteed.
X Have the entire trailer tow hitch checked at a qualified specialist
workshop. Parking up the vehicle
Problem Possible cause/consequence Suggested solutions
The vehicle is to be left parked up
for longer than six weeks. Damage resulting from non-use
may occur if the vehicle is parked
up for long periods. X
Visit a qualified specialist workshop and seek advice.
X Disconnect the battery ( Ypage 265). Practical advice
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Changing the batteries
244 Changing the batteries
Notes
It is advisable to have the batteries replaced
at a qualified specialist workshop, e.g. at a
Mercedes-Benz Service Centre. G
Risk of poisoning
Batteries contain toxic and caustic sub-
stances. For this reason, keep batteries
away from children.
If a battery is swallowed, consult a doctor
immediately. H
Environmental note
Do not dispose of batteries with the house-
hold rubbish, as they contain highly toxic
substances.
Take discharged batteries to a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre, or to a special collection
point for old batteries. Key
Checking the batteries X
Press the jork button.
The batteries are in order if the battery
charge indicator lamp lights up briefly.
Changing the batteries You require two CR 2025 3 V cell batteries.
X
Remove the emergency key element from
the key (Y page 241). 1
Emergency key element
2 To release the battery tray
3 To pull out the battery tray
4 Battery tray X
Using emergency key element 1, press
the grey release catch in the opening in the
direction of arrow 2.
Battery tray 4is released.
X Pull battery tray 4out of the key in the
direction of arrow 3. X
Remove old batteries 1from the battery
tray.
X Insert the new batteries underneath con-
tact spring 2with the positive terminal
facing upwards. Use a lint-free cloth to do
so.
X Push the battery tray back into the key
housing until the battery tray engages.
X Check the function of all key buttons on the
vehicle. Practical advice
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Battery
263R
ESP ®
is intervening constantly.
R there are tears in the sidewalls of the
tyre.
After driving in run-flat mode, you must
have the wheel(s) checked for damage at a
qualified specialist workshop which has the
necessary specialist knowledge and tools
to carry out the work required. The faulty
tyre must be replaced in every case.
Mercedes-Benz recommends that you use
a Mercedes-Benz Service Centre for this
purpose. In particular, work relevant to
safety or on safety-related systems must be
carried out at a qualified specialist work-
shop.
i On a vehicle with MOExtended tyres, only
use MOExtended spare tyres. These must
be of the size specified for the vehicle. Battery
Notes on the vehicle battery
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period.
To prevent damage from corrosion, only
replace the battery with one that has a central
ventilation cover.
Consult a Mercedes-Benz Service Centre if
you wish to leave your vehicle parked up for
a long period of time. G
Risk of injury
Comply with safety precautions and take
protective measures when handling batter-
ies. Risk of explosion
Fire, naked flames and
smoking are prohibited
when handling the bat- tery. Avoid creating
sparks.
Battery acid is caustic.
Avoid contact with the
skin, eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a
face mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.
Wear eye protection.
Keep children away.
Observe this Owner's
Manual.
H
Environmental note
Do not dispose of batteries with the house-
hold rubbish. Dispose of defective batteries
in an environmentally responsible manner. Practical advice
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