2008 Lexus ES350 service

You are responsible for performance
of the required maintenance indicated
in the Owner’s Manual and this guide.
Lexus will not deny a warranty claim
solely because you do not have
records to show that you maintained
your vehicle. However, any failure or
noncompliance caused by lack of
maintenance is not covered by this
warranty.
When maintenance and repairs are
paid for by you, these services may
be performed by you or by any auto-
motive service provider you choose.
Lexus will not deny a warranty claim
solely because you used a service
provider other than a Lexus dealer-
ship for maintenance and repairs.
However, any failure or noncompli-
ance caused by improper mainte-
nance or repairs is not covered by
this warranty. To ensure optimum performance and
maintain the quality built into your
vehicle’s emission control systems,
Lexus recommends the use of
Genuine Lexus Parts when servicing
or repairing the systems.
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts and you may
elect to use non-Genuine Lexus
Parts for maintenance and repairs.
However, use of replacement parts
that are not equivalent in quality to
Genuine Lexus Parts may impair the
effectiveness of the emission control
systems.
If you use replacement parts that have
maintenance or replacement sched-
ules different from those of Genuine
Lexus Parts, you must follow the main-
tenance and replacement schedules
for the parts you are using. In addition,
you should ensure that such parts are
warranted by their manufacturers to
be equivalent to Genuine Lexus Parts.
REPLACEMENT PARTS
MAINTENANCE
Your Warranties in Detail 25
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
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If your vehicle fails an EPA-approved
emissions test, you may make a claim
under the Emission Performance
Warranty. To do so, take your vehicle
to an authorized Lexus dealership and
present a copy of the emissions test
report. Also, take your maintenance
records in case they are needed.
If your claim qualifies for coverage,
the dealership will repair your vehicle
within 30 days (unless a shorter peri-
od is required by law). If your claim is
denied, Lexus will notify you in writing
of the reason within the same period.
If we fail to do so, we will repair your
vehicle free of charge. The only
exceptions allowed are when you
request or agree to a delay, or when a
delay is caused by factors beyond the
control of Lexus or the dealership.
For information on how to obtain
service under the Emission Defect
Warranty, see page 37, “Obtaining
Warranty Service.” If you have questions or concerns
about your vehicle’s federal emission
warranty coverage, please follow the
steps described on pages 9–10. In the
case of the Emission Performance
Warranty, you may also request infor-
mation from or report complaints to:
U.S. Environmental Protection
Agency
Vehicle Programs & Compliance
Division (6405J)
Attn: Warranty Complaints
401 M Street SW
Washington, D.C. 20460
IF YOUR VEHICLE FAILS
AN EMISSIONS TEST IF YOU HAVE
QUESTIONS
Your Warranties in Detail
26
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
Vehicles equipped with a
California Certified Emission
Control System that are regis-
tered and operated in California
or any state that adopts
California emission warranty
provisions are also covered by
the California Emission Control
Warranty (see page 28).
Connecticut, Maine,
Massachusetts, Pennsylvania,
Rhode Island and Vermont
are the other states to which the
California Emission Control
Warranty currently applies.
Lexus sedans-009_038.cgla 7/3/07 7:37 PM Page 26

We (the dealership) want you to know
that at the time your new Lexus vehi-
cle is being delivered:
1) On the basis of written notification furnished by Lexus, we have knowl-
edge that the vehicle is covered by
an EPA Certificate of Conformity.
2) We have visually inspected those emission control devices or por-
tions thereof that are visible without
removing or adjusting any compo-
nents or systems, emissions-related
or otherwise. On the basis of this
inspection, there are no apparent
deficiencies in the installation of
emission control devices by Lexus.
(For purposes of this certificate,
“emission control devices” is limited
to devices installed on a vehicle for
the sole or primary purpose of con-
trolling emissions and which were
not in general use before 1968.)
3)We have performed all emission control system preparations
required by Lexus prior to the sale
of the vehicle as set forth in Lexus’
current pre-delivery service manual.
4) Except as may be provided in Paragraph 5, if this vehicle fails an
EPA-approved emissions test with-
in three months or 4,000 miles
(whichever comes first) of delivery
to the ultimate purchaser, and the
vehicle has been maintained and used in accordance with the written
instructions for proper mainte-
nance and use, Lexus will remedy
the nonconformity free of charge
under the terms of the Emission
Performance Warranty.
5)If vehicle was used as a company car or demonstrator, check box
and complete the following:
■
■The vehicle with which this state-
ment is delivered was placed into
service as a company car or
demonstrator prior to delivery.
The Emission Performance
Warranty period commenced on
the date the vehicle was first
placed into service, which was
Month Day Year
Note: The dealership makes no repre-
sentation or warranty that the emission
control system or any part thereof is
without defect or that the system will
perform properly. The Emission
Performance Warranty referred to
in Paragraph 4 and furnished with
the vehicle is solely that of the manu-
facturer.
This statement is required by section
207 of the Clean Air Act (42 U.S.C.
7541) and the EPA regulations issued
thereunder.
DEALER CERTIFICATE
Your Warranties in Detail 27
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
____________________________________
Dealership name
____________________________________
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These warranty obligations do not
apply to failures or noncompliance
caused by: • The use of replacement parts
not certified in accordance with
aftermarket parts certification
regulations.
• The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty. The parts listed here are covered for
seven years or 70,000 miles from the
vehicle’s in-service date, whichever
occurs first.
Air/Fuel Metering System
• Air/fuel ratio sensor on GS 460,
LS 460
• Engine control computer
(engine control module)
• Fuel pump on IS 250, IS 350,
GS 350, SC 430
• Throttle body
Air Induction System • Intake manifold and intake air
surge tank
Catalyst System • Catalytic converter (warm-up
three-way catalyst)
• Exhaust front pipe
• Exhaust manifold
• Exhaust manifold gasket on
GS 460, LS 460, SC 430
Evaporative Control System • Charcoal canister
• Fuel tank
WHAT IS NOT COVERED PARTS LIST: LONG-TERM
EMISSION DEFECT
WARRANTY
Your Warranties in Detail
30
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY
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Ignition System • Knock sensor on ES 350,
GS 460, IS 250, IS 350,
LS 460, SC 430
Other Parts Used in
Above Systems • Transmission solenoid on
GS 350, GS 460, IS 250,
IS 350, LS 460, SC 430 You are responsible for performance
of the required maintenance indicated
in the
Owner’s Manual and this guide.
Lexus will not deny a warranty claim
solely because you do not have
records to show that you maintained
your vehicle. However, any failure or
noncompliance caused by lack of
maintenance is not covered by this
warranty.
When maintenance and repairs are
paid for by you, these services may
be performed by you or by any auto-
motive service provider you choose.
Lexus will not deny a warranty claim
solely because you used a service
provider other than a Lexus dealer-
ship for maintenance and repairs.
However, any failure or noncompli-
ance caused by improper mainte-
nance or repairs is not covered by
this warranty.
MAINTENANCE
Your Warranties in Detail 31
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY
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To ensure optimum performance
and maintain the quality built into
your vehicle’s emission control sys-
tems, Lexus recommends the use of
Genuine Lexus Parts when servicing
or repairing the systems.
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts and you may
elect to use non-Genuine Lexus
Parts for maintenance and repairs.
However, use of replacement parts
that are not equivalent in quality to
Genuine Lexus Parts may impair the
effectiveness of the emission control
systems.
If you use replacement parts that have
maintenance or replacement sched-
ules different from those of Genuine
Lexus Parts, you must follow the main-
tenance and replacement schedules
for the parts you are using. In addition,
you should ensure that such parts are
warranted by their manufacturers to
be equivalent to Genuine Lexus Parts. If your vehicle fails a smog-check test,
you may make a claim under the
Emission Performance Warranty. To
do so, take your vehicle to an autho-
rized Lexus dealership and present
a copy of the smog-check test report.
Also, take your maintenance records
in case they are needed.
If your claim qualifies for coverage,
the dealership will repair your vehicle
within 30 days (unless a shorter peri-
od is required by law). If your claim is
denied, Lexus will notify you in writing
of the reason within the same period.
If we fail to do so, we will repair your
vehicle free of charge. The only
exceptions allowed are when you
request or agree to a delay, or when
a delay is caused by factors beyond
the control of Lexus or the dealership.
For information on how to obtain
service under the Emission Defect
Warranty, see page 37, “Obtaining
Warranty Service.”
REPLACEMENT PARTS
IF YOUR VEHICLE FAILS
A SMOG-CHECK TEST
Your Warranties in Detail
32
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY
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The tires that come as original equip-
ment on your vehicle are warranted
by their manufacturer and not Lexus.
Please refer to the tire warranty state-
ment included with the owner infor-
mation in your vehicle.
To obtain warranty service for a tire,
take the tire to an authorized dealer
of the tire manufacturer. (Refer to
your local phone directory for dealer
locations.) Your Lexus dealer may
also be able to assist you in obtaining
warranty service from the manufac-
turer.
For additional warranty information
or service assistance, contact the tire
manufacturer directly. Bridgestone/Firestone
535 Marriott Drive
Nashville, TN 37214
Bridgestone: (800) 847-3272
Firestone: (800) 356-4644
Dunlop Tires
1144 East Market Street
Akron, OH 44316
(800) 321-2136
Michelin North America
One Park Way South
P.O. Box 19001
Greenville, SC 29602
(800) 847-3435
Yokohama Tire Corporation
601 South Acacia Avenue
Fullerton, CA 92831
(800) 722-9888
OBTAINING
WARRANTY SERVICE
ORIGINAL EQUIPMENT
TIRE MANUFACTURERS
Your Warranties in Detail
34
TIRE LIMITED WARRANTY
WARRANTY
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You are responsible for ensuring that
your Lexus is operated and main-
tained according to the instructions
in the Owner’s Manual and the
“Maintenance Information” section
of this guide.
You should keep detailed records of
vehicle maintenance, since under
some circumstances they may be
required for warranty coverage.
These records should include date of
service, mileage at time of service
and a description of service per-
formed and/or parts installed. For
your convenience, maintenance logs
are included in the “Maintenance
Information” section of this guide. If
you sell your vehicle, you should give
your maintenance records to the new
owner.
Lexus will not deny a warranty claim
solely because you do not have
records to show that you maintained
your vehicle. However, damage or
failures caused by lack of proper
maintenance are not covered under
warranty. You may have maintenance per-
formed on your vehicle by any quali-
fied person or facility. However, Lexus
recommends having maintenance
performed by an authorized Lexus
dealership.
Lexus dealership technicians are spe-
cially trained to maintain and repair
Lexus vehicles. They stay current on
the latest service information through
Lexus technical bulletins, service pub-
lications and training courses. Many
are also certified through the Lexus
Commitment to Perfection Certifica-
tion Program, which requires special-
ized, state-of-the-art training as well
as rigorous exams through both
Lexus and the National Institute for
Automotive Service Excellence.
You can be confident you’re getting
the best possible service for your
vehicle when you take it to a Lexus
dealership. Plus, a Lexus dealership
will always use Genuine Lexus Parts
designed specifically for your vehicle.
WHERE TO GO
FOR MAINTENANCE
GENERAL
INFORMATION
Your Responsibilities
35
OPERATION AND MAINTENANCE
WARRANTY
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