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Navigation System121
Frequently Asked Questions
Map, and Features, Voice Oper ation, Entering Addresses
Problem Solution
Why does the Disclaimer screen need to be displayed every
time I start the car? I am the only driver. The
Disclaimer screen reminds you and your guest drivers to always
operate the navigation sy stem in a safe manner.
The Setup or Information screen has “grayed out” items that
I cannot select. Why? You need to select
OK on the Disclaimer screen to view these items. See
System Function Diagram on page22.
I tried entering an address, but th e city or street could not be
found. Is there any other way to route to the location? Some cities are lumped in with a major metro area Try entering the street
first. In rural “unverified” areas
or new subdivisions, streets may be
missing, or only partiall y numbered. Try selecting the destination directly
from the map. See By Map Input on page
39.
When I enter an address, some letters become grayed out. Is
this normal? Yes, as you enter each letter in an addr
ess or a point of interest (POI), the
system looks in the databa se to see what letters are possible and “grays out”
letters that do not apply.
How do I delete Personal Address, Previous Destinations, or
the Home Address? This is done in Setup, under “P
ersonal Information.” See page
80.
I cannot hear the navigation sy stem voice. 1) Ensure that Volume in the Setup screen (first) is not Off. See page
77.
2) Go to “Basic Settings” in the Setup screen (second), and set Voice
Recognition Feedback to On . See page
96.
The voice control system is ha ving difficulty recognizing my
Voice commands. Ensure that the vents are not blow
ing on the microphone on the ceiling,
place your hand over the microphone; if you feel any airflow, adjust the
vents. Ensure the vehicle is as quiet as possible, and that you are using the
correct command when speaking (See Improving Voice Recognition on
page
14). Say “Help ” at any screen to see a list of the applicable voice
commands. If the system cannot r ecognize your command because of
background noise, speak louder.
When the system pronounces the street name in the guidance
command, or reads the destinat ion address it sounds strange.
What causes this? The basic guidance phrase uses a studio
-recorded voice, but the street name
is pronounced by the system us ing a machine-generated voice.
Consequently, the name may be misp ronounced or sound strange at times.
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122Navigation System
Frequently Asked Questions
When I drive at night, the screen is bright and will not switch
to the night display mode. Why? The system thinks it’s in
Day display mode. Verify the following: The
display mode in Setup is set to Auto, the dash brightness is not set to
maximum (must adjust with the headlights on), and Map Color in Setup is
set to Black for Night. See Display on page
78.
The daytime map screen is dark like the night display mode,
and it is hard to see. Why? Verify the following: The disp
lay mode in Setup is set to Auto, and Map
Color in Setup is set to White for Day. See Display on page
78.
During the day, I turned on the lights because it started to
rain, but the screen went dark. How can I make it still display
day mode? Adjust the dash brightness (with the he
adlights on) to full bright. Remember
to set it back to a medium setting, or at night, the screen will be bright. See
Display on page
78.
How can I input my destination using map coordinates? The navigation system was not designed for this. However, you can view
the coordinates of an address by touching the vehicle position icon on the
map. See Map Screen Legend on page
52.
How do I change or remove my PIN? Go to “Personal Information” in the Setup screen (second) , and select PIN
Number . Select User 1 or User 2 and enter your existing PIN. You then
have the choice to change or remove the PIN. See page
84.
I forget the PIN for Home, or the PIN for personal addresses
(User 1 or User 2). How do I reset it? PINs are optional. See information re
garding PINs on page
84. Your dealer
can reset the PIN for you.
CALL is not available on the Calculate route to screen.
Why? This function is availabl
e only for the Touring mode l. If your vehicle is the
Touring model, your phone is not “paire d” to the HFL, or if your phone is
“paired,” it is in use; press HFL BACK button.
Problem Solution
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Navigation System123
Frequently Asked Questions
Guidance, Routing
Problem Solution
The navi does not route me the same way I would go, or the
way some other mapping progr am displays. Why is this? The navigation system attempts to
generate the optimum route. See
Changing the Routing Method on page
48.
Why is the street I’m on not s hown on the map? It has been
here for more than a year. The mapping database is
constantly undergoing revision. See page
110 for
ways to obtain the latest detailed coverage information.
The vehicle position icon is not following the road and the
“GPS icon” text in the upper left hand corner of the screen is
white or missing. The GPS antenna (located
under the center of the dash) may be blocked by
personal items. For best reception, remove items from the dash, such as
radar detectors, cell phone s, or loose articles.
Metallic tinting or other after-marke t devices can interfere with the GPS
reception. Please see your dealer. Also see System Limitations on
page
103.
I entered a destination, but th e blue highlighted route and
voice guidance stopped, or turned into a blue/purple dashed
line before I got to my destination. Why is this? Your route has entered
an unverified area. See Unverified Area Routing on
page
87.
The map rotates while I make a turns, Ho w can I stop this? Select the “North-up” ma p orientation by voice, or by touching the map
orientation icon on the map screen. See Map Orientation on page
57.
Sometimes I can not select between the North-up, and
Heading-up map orientations, why is this? The “Heading-up” map orientation can
only be shown in the lower scales
(1/20 - 1 mile scales). See Map Scale on page
56.
While driving to my destinati on, the “time to go” display
sometimes increases even though I am getting closer. The “Time to go” is based on actual
road speeds. However if your speed
slows down when you encounter slower traffic, the system updates the
“Time to go” based of your actual spee d to give you a better estimate of
arrival time.
The vehicle position icon on the map “lags” a short distance
behind especially when I arrive at an intersection. Is there
anything wrong? No, when at an intersection, the syst
em is unaware of the width of the
intersecting road. Large differences is vehicle position can indicate a
temporary loss of the GPS signal. See GPS Reception Issues on page
103.
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124Navigation System
Frequently Asked Questions
While I drive, my screen shows white dots (“breadcrumbs”)
on it. What do they mean? These are called “breadcrumbs.”
If you drive more than 1/2 mile from
mapped roads, the off-road tracking feature begins to function. See Off-road
Tracking on page
62 and 94.
How can I get rid of the whit e dots (“breadcrumbs”) from my
screen? Go to “Vehicle” in the
Setup screen (second), and set Off-road Tracking
to Off , then return to the map. See page
94.
A road that I selected to avoid is being used when routing.
What is wrong? When you “draw” your area to avoid, make
sure to select sections of roads
that include at least one intersection. See page
91.
When I arrive at my destination, the “bulls-eye” is shown at a
different location on the street. Why? The system calculates the “bulls-eye
” location based on the street address
range allocated for that street. See Destination Icon on page
58 fo r an
example.
My elevation (shown when I t ouch the vehicle position icon)
seems to fluctuate even though my elevation has not changed. This is normal, and due to errors in sa
tellite position. The elevation can vary
+/- 100 feet. See System Limitations on page
103.
My elevation is missing on th e “current position” screen.
Why? If the GPS antenna cannot receive at least four satellites, the elevation is not
displayed. Try moving the vehicle into
an open area. If the elevation is zero,
or below sea level, the elev ation is also not displayed.
Problem Solution
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Navigation System125
Frequently Asked Questions
Ordering a Navi DVD, Coverage, Map Errors, Limitations
Problem Solution
I want to buy a new DVD. How do I purchase one ? You cannot obtain a new DVD from the dealer. See Obtaining a Navigation
Update DVD on page
108.
I want to order a DVD. How ca n I determine the DVD version
in my navigation system? The version is on the label of your DVD. It starts with “Ver:.” See
Changing
the DVD on page
109.
I got a Navi DVD from a “friend,” but it does not work. Why? Your vehicle was designed to use a white DVD. DVDs with different
colored labels, or from different manuf acturers, will not operate correctly.
Always obtain DVDs from the DVD order desk. See page
108.
When is my city going to become part of a fully verified
detailed coverage area? The mapping database vendor is cons
tantly revising map coverage. See
page
108 for ways to obtain the latest detailed coverage information.
Will the navigation system work outside North America? The navigation system contains maps only for the lower 48 states, and portions of southern Canada. The system will not work in Mexico, Hawaii,
Alaska, or overseas. Canada coverage is limited. See Map Coverage on
page
110.
Can I play video DVDs in my navigation sy stem? No. The navigation system is desi gned only to read the white DVD provided
with your vehicle. Map di scs for other vehicle manufacturers, or PC map
programs will not work.
I found some errors in the database. How do I report them? Mi nor errors are bound to occur in a large database. If you encounter major
errors, you can report them follow ing the instructions on page
107.
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126Navigation System
Frequently Asked Questions
Display, Accessories
Rear Camera
Miscellaneous Other Questions
Problem Solution
The display appears dim when starting the car in real cold
weather. Is there a problem? No, this is normal, and will beco
me brighter after a few minutes.
Problem Solution
When I shift gears, the rear camera image is delayed. When shifting into or out of reverse, you may experience delays when the
screen image switches between the navi screen and the rear camera image.
This is normal.
The rear camera image is too dark or too bright, how do I
adjust the brightness. While the camera image is displayed, use the Zoom In/Zoom Out controls to
adjust the brightness. This ad
justment does not affect the Setup screen
brightness adjustments.
Problem Solution
My clock frequently changes forward and backward by one
hour. Why is this? The clock is being auto
matically set based on your GPS location. If you live
and work on the boundary between two time zones, you can turn off this
feature. See page
98.
When driving near a time zone border, the time changes even
though I am not near the time zone. Why is this? The time zone borders are only appr
oximated in the system. Depending on
the geography of the time zone boundary, the switch to a different zone can
be erratic. See page
98.
My state does not observe dayl ight savings time. How do I
turn off this feature? You can turn off this feature. See page
97.
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Navigation System127
Frequently Asked Questions
Daylight savings time occurred, but the navigation system did
not change time even though Setup shows “Auto Daylight
Saving Time” is “On.” Go to the
Clock adjustment screen in Setup and select DST Selection.
Ensure that the correct DST schedule is selected. For more information, see
Clock Adjustment on page
97.
The navigation system automatic daylight time feature is not
switching the navigation system clock on the correct dates.
Why is this? 1) Go to the
Clock adjustment screen in Setup and ensure that Auto
Daylight Saving Time is On .
2) The navigation system is designed to switch to daylight savings time
according to the months selected in the DST schedule selection screen.
Ensure that the appropriate schedule is selected. For more information,
see Clock Adjustment on page97.
The navigation system clock switched by one hour for no
apparent reason. Wh at can cause this? 1) You may be driving near
a time zone boundary (see Auto Time Zone by
GPS on page
98).
2) The navigation system does not, or incorrectly switches between
standard and Daylight Savings Time. Set Auto Daylight Saving Time
to On on the Clock adjustment screen in Setup, and ensure that the
correct month switching sc hedule is chosen on the DST schedule
selection screen. See page
97 for more information.
My battery was disconnected, or went dead, and the
navigation system is asking for a code. Where do I find this
code? There should have been a card in the
glove box with the anti-theft code for
the navigation/audio system. This card contains the 4-digit security code
and serial number. If you cannot find it, your de aler can help you out.
I speak a language other than English. When will other
languages be available fo r the navigation system? This is being considered
as a future enhancement.
Problem Solution
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128Navigation System
Troubleshooting
* If the error persists, or is shown for a wide area, see your dealer.
Screen Error Message Solution
Navigation system is unable to acquire a pr oper GPS signal. Make sure there is nothi ng on the dash blocking the GPS antenna (aft er-
market metallic window ti nting or after-market devices placed on the dash,
like radar detectors, cell phones, or loose items). If the dashboard is clear of
objects, move the vehicle to an open sp ace away from tall buildings, trees,
etc.
Navigation unit door is open or No DVD disc is inserted.
Please check system. Make sure that the navigation DVD disc
is inserted with the label side up
and the navigation unit door is fully snapped closed (see page
109).
No DVD disc. Please check system. Check that the navigation DVD disc is inserted with the label side up (see
page
109). If the problem persists, see your dealer.
Display temp is too high. Syst em will shut down until display
cools down. This message will appear briefly when
the display temperature is too high,
and then the display will turn off until the temperature cools down. The
system will turn back on when the display cools down.
DVD disc reading error (unfor matted). Please consult your
dealer. Check the DVD disc surface
for deep scratches or other damage. Make sure
you are using a Navigation DVD (white colored label). The system cannot
read other mapping databases or vide o DVDs. If the problem persists, see
your dealer.
Route has not been complete d. Please try again from a
different location. This message will appear when you are routing to or from a place (new
area) that is not in the database. Try
planning a different route to or from a
different location.*
No alternate route found. Origin al route will be followed. No alternative route method was f ound. The original route method will be
used.*
Ensure that a road name is di splayed at the bottom of the map.
This destination cannot be found in da tabase. The destination was not found in the database. Try another destination
nearby, or select the des tination with the joystick.*
Vehicle is out of the databa se coverage area. The vehicl e is located outside of the mapped area provided by your
navigation DVD. See pa ge
110 for map coverage.
2008 Odyssey 00X31-SHJ-8101