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When the System Does Not Seem to
Work Properly
The driver disables the system.
The parking brake pedal is depressed.
The ultrasonic sensors are not clean. Keep your
vehicle’s rear bumper free of mud, dirt, snow,
ice and slush. For cleaning instructions, see
Washing Your Vehicle on page 5-92.
A trailer was attached to your vehicle, or a bicycle
or an object was hanging out of your liftgate
during your last drive cycle, the red light may
illuminate in the rear display. Once the attached
object is removed, URPA will return to normal
operation.
A tow bar is attached to your vehicle.
The vehicle’s bumper is damaged. Take the vehicle
to your dealer/retailer to repair the system.
Other conditions may affect system performance,
such as vibrations from a jackhammer or the
compression of air brakes on a very large truck.
If the system is still disabled, after driving forward at
least 15 mph (25 km/h), take your vehicle to your
dealer/retailer.
Rear Vision Camera
Your vehicle may have a Rear Vision Camera system.
Read the entire section before using the system.
The rear vision camera system is designed to help the
driver when backing up. See “Rear Vision Camera”
in the Index of the navigation manual.
OnStar®System
OnStar uses several innovative technologies and live
advisors to provide you with a wide range of safety,
security, information, and convenience services. If your
airbags deploy, the system is designed to make an
automatic call to OnStar Emergency advisors who can
request emergency services be sent to your location.
If you lock your keys in the vehicle, call OnStar at
1-888-4-ONSTAR and they can send a signal to unlock
your doors. If you need roadside assistance, press
the OnStar button and they can contact Roadside
Service for you.
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OnStar service is provided to you subject to the OnStar
Terms and Conditions. You may cancel your OnStar
service at any time by contacting OnStar. A complete
OnStar Owner’s Guide and the OnStar Terms and
Conditions are included in the vehicle’s OnStar
Subscriber glove box literature. For more information,
visit onstar.com or onstar.ca, contact OnStar at
1-888-4-ONSTAR (1-888-466-7827) or TTY
1-877-248-2080, or press the OnStar button to speak
with an OnStar advisor 24 hours a day, 7 days a week.
Not all OnStar features are available on all vehicles.
To check if your vehicle is equipped to provide the
services described below, or for a full description of
OnStar services and system limitations, see the OnStar
Owner’s Guide in your glove box or visit onstar.com.
OnStar Services
For new vehicles with OnStar, the Safe & Sound Plan,
or the Directions & Connections Plan is included for
one year from the date of purchase. You can extend this
plan beyond the rst year, or upgrade to the Directions
& Connections Plan. For more information, press
the OnStar button to speak with an advisor. Some
OnStar services (such as Remote Door Unlock or Stolen
Vehicle Location Assistance) may not be available
until you register with OnStar.
Available Services with Safe & Sound Plan
Automatic Noti cation of Airbag Deployment
Advanced Automatic Crash Noti cation (AACN)
(If equipped)
Link to Emergency Services
Roadside Assistance
Stolen Vehicle Location Assistance
AccidentAssist
Remote Door Unlock/Vehicle Alert
OnStar Vehicle Diagnostics
GM Goodwrench®On Demand Diagnostics
OnStar Hands-Free Calling with 30 complimentary
minutes
OnStar Virtual Advisor (U.S. Only)
Available Services included with Directions
& Connections Plan
All Safe and Sound Plan Services
Driving Directions - Advisor delivered or OnStar
Turn-by-Turn Navigation (If equipped)
RideAssist
Information and Convenience Services
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OnStar Hands-Free Calling
OnStar Hands-Free Calling allows eligible OnStar
subscribers to make and receive calls using voice
commands. Hands-Free Calling is fully integrated into
the vehicle, and can be used with OnStar Pre-Paid
Minute Packages. Hands-Free Calling may also
be linked to a Verizon Wireless service plan in the U.S.
or a Bell Mobility service plan in Canada, depending
on eligibility. To nd out more, refer to the OnStar
Owner’s Guide in the vehicle’s glove box, visit
www.onstar.com or www.onstar.ca, or speak with an
OnStar advisor by pressing the OnStar button or calling
1-888-4-ONSTAR (1-888-466-7827).
OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of OnStar
Hands-Free Calling that uses your minutes to access
location-based weather, local traffic reports, and
stock quotes. By pressing the phone button and giving
a few simple voice commands, you can browse
through the various topics. See the OnStar Owner’s
Guide for more information (Only available in the
continental U.S.).
OnStar Steering Wheel Controls
Your vehicle may have a Talk/Mute button that can be
used to interact with OnStar Hands-Free Calling.
SeeAudio Steering Wheel Controls on page 3-128for
more information.
On some vehicles, you may have to hold the button for
a few seconds and give the command “ONSTAR” to
activate the OnStar Hands-Free Calling.
On some vehicles, the mute button can be used to dial
numbers into voicemail systems, or to dial phone
extensions. See the OnStar Owner’s Guide for more
information.
How OnStar Service Works
Your vehicle’s OnStar system has the capability of
recording and transmitting vehicle information. This
information is automatically sent to an OnStar Call
Center at the time of an OnStar button press,
Emergency button press or if your airbags or AACN
system deploys. The vehicle information usually includes
your GPS location and, in the event of a crash,
additional information regarding the accident that your
vehicle has been involved in (e.g. the direction from
which your vehicle was hit). When you use the Virtual
Advisor feature of OnStar Hands-Free Calling, your
vehicle also sends OnStar your GPS location so that we
can provide you with location-based services.
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OnStar service cannot work unless your vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar
service also cannot work unless you are in a place
where the wireless service provider OnStar has hired for
that area has coverage, network capacity and reception
when the service is needed, and technology that is
compatible with the OnStar service. Not all services are
available everywhere, particularly in remote or
enclosed areas, or at all times.
Location information about your vehicle is only available if
the GPS satellite signals are unobstructed and available.
Your vehicle must have a working electrical system
(including adequate battery power) for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service to you at any particular time or place.
Some examples are damage to important parts of your
vehicle in an accident, hills, tall buildings, tunnels,
weather or wireless phone network congestion.
Your Responsibility
Increase the radio volume if you cannot hear the OnStar
advisor. If the light next to the OnStar buttons is red, this
means that your system is not functioning properly and
should be checked by your dealer/retailer. If the light
appears clear (no light is appearing), your OnStar
subscription has expired. You can always press the
OnStar button to con rm that your OnStar equipment is
active.
Universal Home Remote
System
The Universal Home Remote System provides a way to
replace up to three hand-held Radio-Frequency (RF)
transmitters used to activate devices such as garage
door openers, security systems, and home lighting.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modi cations to this system by other than
an authorized service facility could void authorization to
use this equipment.
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Universal Home Remote System
Operation (With One Triangular LED)
If there is one triangular Light Emitting Diode (LED)
indicator light above the Universal Home Remote
buttons, follow the instructions below.
This system provides a way to replace up to three
remote control transmitters used to activate devices
such as garage door openers, security systems,
and home automation devices.
Do not use the Universal Home Remote with any
garage door opener that does not have the stop and
reverse feature. This includes any garage door opener
model manufactured before April 1, 1982.
Read the instructions completely before attempting to
program the Universal Home Remote. Because of
the steps involved, it may be helpful to have another
person available to assist you in the programming
the Universal Home Remote.Keep the original hand-held transmitter for use in other
vehicles as well as for future Universal Home Remote
programming. It is also recommended that upon the sale
of the vehicle, the programmed Universal Home
Remote buttons should be erased for security purposes.
See “Erasing Universal Home Remote Buttons” later
in this section.
When programming a garage door, park outside of the
garage. Park directly in line with and facing the
garage door opener motor-head or gate motor-head. Be
sure that people and objects are clear of the garage
door or gate you are programming.
It is recommended that a new battery be installed in
your hand-held transmitter for quicker and more
accurate transmission of the radio-frequency signal.
Programming the Universal Home
Remote System
If you have questions or need help programming the
Universal Home Remote System, call 1-800-355-3515 or
go to www.homelink.com.
Programming a garage door opener involves
time-sensitive actions, so read the entire procedure
before you begin. If you do not follow these actions, the
device will time out and you will have to repeat the
procedure.
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