Page 440 of 666
438 Practical hintsWhat to do if ...
5
The engine does not start.
You cannot hear the starter motor working.
The on-board voltage is too low (the battery has
too little charge or is discharged).
The selector lever is not in positionP orN.
\1The engine may be jump-started
(\2page 581).
If the engine does not start despite jump-
starting:
\1Consult an authorized Sprinter Dealer.
The battery isolating switch is disconnected.
\1Switch on the electrical system
(\2page 338).
Vehicles with a gasoline engine:
The engine is not running smoothly and it is
misfiring.
The engine electronics or a mechanical compo-
nent of the engine control has malfunctioned.
\1Do not use too much throttle.
\1Have the cause rectified immediately at
an authorized Sprinter Dealer.
Otherwise, unburned fuel may get into
the catalytic converter and damage it.
Problem
Possible cause / result
Suggested solutions
nf_BA.book Page 438 Friday, January 25, 2008 3:53 PM
Page 450 of 666
448 Practical hintsWhat to do if ...
5
The battery check lamp on the remote control
does not light up briefly when a button is
pressed.
The remote control batteries are discharged.
\1Change the batteries (\2page 540).
You have lost a remote control.
\1Have the remote control canceled at an
authorized Sprinter Dealer.
\1Report the loss immediately to the
vehicle insurers.
Your authorized Sprinter Dealer will be hap-
py to obtain a replacement for you.
Problem
Possible cause / result
Suggested solutions
nf_BA.book Page 448 Friday, January 25, 2008 3:53 PM
Page 451 of 666
449 Practical hints
What to do if ...
5
The key can no longer be turned in the ignition
lock.
The on-board voltage is too low.
\1Remove the key and re-insert it into the
ignition lock.
\1Switch off all non-essential consumers,
for example the seat heating, interior
lighting, and try to turn the key again.
If this does not work:
\1Check the starter battery and charge it
if necessary.
or
\1The engine may be jump-started
(\2page 581).
or
\1Consult an authorized Sprinter
Dealer.
Problem
Possible cause / result
Suggested solutions
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Page 456 of 666

454 Practical hintsWhat to do if ...
5
Problem
Possible cause / result
Suggested solutions
The battery check lamp on the remote control
for the auxiliary heating does not light up
briefly when a button is pressed.
The remote control batteries are discharged.
\1Change the remote control batteries
(\2page 541).
The auxiliary heating does not switch on or the
engine does not start.
Lack of fuel.
The fuel tank is less than a quarter full. The aux-
iliary heating switches off automatically.
\1Refuel at the nearest refueling station.
\1Then start the auxiliary heating repeat-
edly until the fuel lines are full.
The undervoltage protection circuit integrated
in the control unit switches off the auxiliary
heating because the on-board voltage is less
than 10 V.
\1If necessary, have the alternator and
the battery checked.
The fuse has blown.
\1Replace the fuse (\2page 589).
\1Have the cause of the blown fuse
checked at an authorized Sprinter Deal-
er.
nf_BA.book Page 454 Friday, January 25, 2008 3:53 PM
Page 458 of 666
456 Practical hintsWhat to do if ...
5
Leaving the vehicle in storageWarning
G
Always have maintenance work carried
out at an authorized Sprinter Dealer
Continued
Warning (Continued)
G
which has the necessary specialist knowl-
edge and tools to carry out the work required.The manufacturer recommends that you
use an authorized Sprinter Dealer for this
purpose.
Continued
Warning (Continued)
G
I n p a r t i c u l a r , w o r k r e l e v a n t t o s a f e t y o r o n
safety-related systems must be carried
out at an authorized Sprinter Dealer.
There is a risk of an accident and injury if
this work is carried out incorrectly.
Problem
Possible cause / result
Suggested solutions
You wish to leave your vehicle in storage for
a long period of time (longer than six weeks).
\1Obtain advice from an authorized
Sprinter Dealer.
\1Disconnect the starter battery
(\2page 573).
nf_BA.book Page 456 Friday, January 25, 2008 3:53 PM
Page 464 of 666

462 Practical hintsWhat to do if ...
5
#
-
k
6
The yellow ESP
®, ABS-, ASR/BAS
indicator lamps and the red brake
system indicator lamp are lit while
the engine is running.
WAR NING
G
EBV has malfunctioned.
The rear wheels could lock up sooner than ex-
pected when you apply the brakes.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 489).
\1Continue driving, but with even greater
care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as possi-
ble.
#
-
k
6
The yellow ESP
®, ABS, ASR/BAS
indicator lamps and the red brake
system indicator lamp are lit while
the engine is running.
WAR NING
G
EBV has been deactivated due to undervoltage.
The battery may not be being charged.
The rear wheels could lock up sooner than ex-
pected when you apply the brakes.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 489).
\1S t o p y o u r v e h i c l e a s s o o n a s i t i s s a f e t o
do so.
\1Do not drive any further.
\1Consult an authorized Sprinter Dealer.
Problem
Possible cause / result
Suggested solutions
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465 Practical hints
What to do if ...
5
Problem
Possible cause / result
Suggested solutions
k The yellow ASR / BAS indica-
tor lamp is lit while the en-
gine is running.
WARNING
G
ASR has been deactivated due to a malfunction.
The engine power output may then be lower.
\1Continue driving, but with even greater
care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as possi-
ble.
WARNING
G
BAS has been deactivated due to a malfunction.
The brake system continues to function with the nor-
mal braking effect but with no electronic support.
\1Continue driving, but with even greater
care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as possi-
ble.
ASR and BAS have been switched off due to under-
voltage.
The battery may not be being charged.
The brake system is still available with the normal
braking effect.
\1Continue driving, but with even greater
care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as possi-
ble.
nf_BA.book Page 465 Friday, January 25, 2008 3:53 PM
Page 469 of 666
467 Practical hints
What to do if ...
5
ABS has been deactivated due to undervoltage.
The battery may not be being charged.
The brake system continues to function with the nor-
mal braking effect but with no electronic support.
The wheels could therefore lock up, for example if
the brakes are applied with maximum force.
\1Continue driving, but with even greater
care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as possi-
ble.
Problem
Possible cause / result
Suggested solutions
nf_BA.book Page 467 Friday, January 25, 2008 3:53 PM