Page 433 of 666
431 Practical hints
What to do if ...
5
Problem
Possible cause / result
Suggested solutions
The anti-theft alarm system is suddenly trig-
gered.
You have opened the vehicle using the key
while the anti-theft alarm system was still
primed.
Key:
\1Press theŒ button.
or
\1Insert the key into the ignition lock.
The anti-theft alarm system is deacti-
vated.
You hear a warning signal.
A message appears in the display.
\1Observe the instructions on
(\2page 484).
You are driving with the handbrake applied.
\1Release the handbrake (\2page 191).
You opened the driver’s door and forgot to
switch off the lights.
\1Turn the light switch to0.
Warning
G
You are not wearing your seat belt.
\1Fasten your seat belt .
nf_BA.book Page 431 Friday, January 25, 2008 3:53 PM
Page 439 of 666
437 Practical hints
What to do if ...
5
Problem
Possible cause / result
Suggested solutions
The engine does not start.
You can hear the starter motor working.
There may be a malfunction in the fuel supply.
\1
Turn the key back to position
0 in the igni-
tion lock before the next starting attempt.
\1Start the engine again.
Note that excessively long attempts to
start the engine may drain the battery.
If the engine still will not start after several
starting attempts:
\1Consult an authorized Sprinter Dealer.
Vehicles with a diesel engine:
The engine does not start.
You can hear the starter motor working. The
reserve fuel warning lamp is lit and the fuel
gauge is at 0.
The fuel tank has been run dry.
\1Refuel the vehicle.
\1Bleed the fuel system (\2page 544).
nf_BA.book Page 437 Friday, January 25, 2008 3:53 PM
Page 446 of 666
444 Practical hintsWhat to do if ...
5
Problem
Possible cause / result
Suggested solutions
The windshield wipers are jammed.
Leaves or snow, for example, are hindering the
movement of the windshield wipers.
The wiper motor has switched off.
\1Stop the vehicle as soon as possible
and, for safety reasons, remove the key
from the ignition lock.
\1Remove the cause of the obstruction.
\1Switch on the windshield wipers again.
The windshield wipers have stopped working
completely.
The windshield wiper drive has malfunctioned.
\1Select a different wiper speed on the
combination switch.
\1Have the windshield wipers checked at
an authorized Sprinter Dealer.
nf_BA.book Page 444 Friday, January 25, 2008 3:53 PM
Page 448 of 666
446 Practical hintsWhat to do if ...
5
Problem
Possible cause / result
Suggested solutions
It is no longer possible to lock the vehicle us-
ing the remote control.
The turn signals do not flash when the vehicle
is locked.
The doors are not closed properly.
\1Close the doors properly and lock the
vehicle again.
The central locking system has malfunctioned.
\1Lock the vehicle using the key
(\2page 88).
\1Have the central locking system
checked as soon as possible at an au-
thorized Sprinter Dealer.
nf_BA.book Page 446 Friday, January 25, 2008 3:53 PM
Page 449 of 666
447 Practical hints
What to do if ...
5
It is no longer possible to lock or unlock the
vehicle using the remote control.
The remote control batteries are weak or dis-
charged.
\1Point the remote control towards the
driver’s door handle at close range and
try again.
If this does not work:
\1Lock or unlock the vehicle using the key
(\2page 88).
\1Check the batteries of the remote
control (\2page 86). Change the
batteries if necessary (\2page 540).
The remote control is malfunctioning.
\1Lock or unlock the vehicle using the key
(\2page 88).
\1Have the remote control checked at an
authorized Sprinter Dealer.
Problem
Possible cause / result
Suggested solutions
nf_BA.book Page 447 Friday, January 25, 2008 3:53 PM
Page 451 of 666
449 Practical hints
What to do if ...
5
The key can no longer be turned in the ignition
lock.
The on-board voltage is too low.
\1Remove the key and re-insert it into the
ignition lock.
\1Switch off all non-essential consumers,
for example the seat heating, interior
lighting, and try to turn the key again.
If this does not work:
\1Check the starter battery and charge it
if necessary.
or
\1The engine may be jump-started
(\2page 581).
or
\1Consult an authorized Sprinter
Dealer.
Problem
Possible cause / result
Suggested solutions
nf_BA.book Page 449 Friday, January 25, 2008 3:53 PM
Page 464 of 666

462 Practical hintsWhat to do if ...
5
#
-
k
6
The yellow ESP
®, ABS-, ASR/BAS
indicator lamps and the red brake
system indicator lamp are lit while
the engine is running.
WAR NING
G
EBV has malfunctioned.
The rear wheels could lock up sooner than ex-
pected when you apply the brakes.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 489).
\1Continue driving, but with even greater
care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as possi-
ble.
#
-
k
6
The yellow ESP
®, ABS, ASR/BAS
indicator lamps and the red brake
system indicator lamp are lit while
the engine is running.
WAR NING
G
EBV has been deactivated due to undervoltage.
The battery may not be being charged.
The rear wheels could lock up sooner than ex-
pected when you apply the brakes.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 489).
\1S t o p y o u r v e h i c l e a s s o o n a s i t i s s a f e t o
do so.
\1Do not drive any further.
\1Consult an authorized Sprinter Dealer.
Problem
Possible cause / result
Suggested solutions
nf_BA.book Page 462 Friday, January 25, 2008 3:53 PM
Page 468 of 666

466 Practical hintsWhat to do if ...
5
-
The yellow ABS indicator
lamp is lit while the engine is
running.
WA RNING
G
ABS has been deactivated due to a malfunction.
ESP
®, ASR and BAS as well as cruise control have
also been deactivated as a result.
The brake system continues to function with the nor-
mal braking effect but with no electronic support.
The wheels could therefore lock up, for example if
the brakes are applied with maximum force.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 489).
\1Continue driving, but with even greater
care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as possi-
ble.
WA RNING
G
ABS is temporarily unavailable.
Self diagnosis may not have been completed yet.
The brake system is still available with the normal
braking effect.
\1Drive on for a distance of more than
13 mph (20 km / h).
ABS is available again if the message
goes out.
Problem
Possible cause / result
Suggested solutions
nf_BA.book Page 466 Friday, January 25, 2008 3:53 PM