
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465±2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-4568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its Customer
Center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter(TTY) in the United States, can communicate with the
manufacturer by dialing 1±800±380±CHRY.
Service Contract
You may have purchased a service contract for an vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer's New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer's Service Contracts. If you purchased a
manufacturer's Service Contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer's Service Contract National Customer Hot-
line at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer's Service Contract. It
is not responsible for any service contract other than the
manufacturer's Service Contract. If you purchased a
IF YOU NEED CONSUMER ASSISTANCE 335
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service contract that is not a manufacturer's Service
Contract, and you require service after the manufactur-
er's New Vehicle Limited Warranty expires, please refer
to the contract documents, and contact the person listed
in those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You'll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects or other reproductive harm. In addition,
certain fluids contained in vehicles and certain prod-
ucts of component wear contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects or other reproductive harm.
WARRANTY INFORMATION (U.S. Vehicles Only)
See the Warranty Information Booklet for the terms and
provisions of Chrysler Motors LLC warranties applicable
to this vehicle.
336 IF YOU NEED CONSUMER ASSISTANCE

MOPARTPARTS
Mopartfluids, lubricants, parts, and accessories are
available from an authorized dealer. They will help keep
the vehicle operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1±888±327±4236 (TTY: 1±800±424± 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 400 Seventh Street, SW., Washington, D.C.
20590. You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to:
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
IF YOU NEED CONSUMER ASSISTANCE 337
9

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
²Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Motors
LLC vehicles. A complete working knowledge of the
vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
²Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
²Owner's Manuals
These Owner's Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Motors LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
338 IF YOU NEED CONSUMER ASSISTANCE

Call toll free at:
²1±800±890±4038 (U.S.)
²1±800±387±1143 (Canada)
Or
Visit us on the Worldwide Web at:
²www.techauthority.com
²www.daimlerchrysler.ca/manuals
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire's manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire's ability to stop on
wet pavement, as measured under controlled conditions
IF YOU NEED CONSUMER ASSISTANCE 339
9

Brake System........................186,285
Anti-Lock (ABS)....................... 186
Hoses.............................. 285
Master Cylinder....................... 286
Break-In Recommendations, New Vehicle.....61,196
Bulbs, Light............................ 305
Capacities, Fluid........................ 313
Capacity, Cargo Weight................... 227
Carbon Monoxide Warning................. 61
Cargo Compartment
Capacity............................ 227
Catalytic Converter...................... 269
CD (Compact Disc) Player...............144,149
Chains, Tire............................ 219
Changing A Flat Tire..................... 234
Charging System Light.................... 135
Chart, Tire Sizing........................ 199
Checks, Safety........................... 61Child Restraint.......................... 52
Child Restraint Tether Anchors............... 59
Cigar Lighter........................... 83
Circuit Breakers......................... 297
Clean Air Gasoline....................... 223
Cleaning
Glass............................... 294
Headlights........................... 294
Climate Control......................... 155
Coin Holder............................ 83
Compact Disc (CD) Maintenance............. 154
Console............................... 80
Contract, Service........................ 335
Converter, Catalytic...................... 237
Convertible............................. 68
Convertible Top.......................... 68
Convertible Top Maintenance............... 295
Convertible Top Manual Override............ 249
Coolant (Antifreeze)...................281,329
INDEX 343
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Cooling System......................... 280
Adding Coolant (Antifreeze).............. 282
Coolant Level......................... 280
Disposal of Used Coolant................ 281
Drain, Flush, and Refill.................. 281
Points to Remember.................282,283
Pressure Cap......................... 282
Rubber and Plastic Components............ 284
Selection of Coolant (Antifreeze)........... 281
Corrosion Protection..................... 290
Crankcase Emission Control System.......... 271
Cup Holder............................ 84
Customer Assistance..................... 333
Cylinders, Lock......................... 276
Dealer Service.......................... 263
Deck Lid.............................. 22
Defroster, Windshield...................... 62Disposal
Engine Oil........................... 268
Door Locks, Automatic.................... 15
Drive Belts............................ 268
Drive Shaft Universal Joints................ 275
Driving
On Slippery Surfaces.................... 182
Through Flowing, Rising, or Shallow Standing
Water.............................. 183
Electronic Speed Control (Cruise Control)....... 113
Electronic Stability Program (ESP)............ 110
Emergency, In Case of
Hazard Warning Flasher................. 232
Jump Starting......................... 241
Overheating.......................... 232
Towing............................. 245
Emergency Trunk Release................... 22
Emission Control System Maintenance......262,321
344 INDEX

Lap/Shoulder Belts....................... 27
Life of Tires............................ 212
Light Bulbs............................ 305
Lights
Airbag............................38,140
Anti-Lock Warning..................... 134
Back-Up............................. 308
Daytime Running....................... 97
Exterior.............................. 97
Exterior Check......................... 63
Fog ................................. 98
Hazard Warning Flasher................. 232
Headlights............................ 97
Instrument Cluster...................... 96
Interior...........................94,305
License............................. 309
Lights On Reminder..................... 97
Malfunction Indicator (Check Engine)........ 141
Map Reading.......................... 95Park.............................97,307
Rear Tail............................ 308
Seat Belt Reminder..................... 135
Turn Signal........................307,308
Loading Vehicle
Capacities........................... 227
Tires ............................... 203
Lubrication, Body....................... 276
Maintenance Free Battery.................. 271
Maintenance Procedures................... 264
Maintenance Schedules.................... 322
Malfunction Indicator Light (Check Engine) . . 141,262
Manual Override, Convertible Top............ 249
Manual, Service......................... 338
Manual Transmission..................171,289
Fluid Level Check...................... 289
Frequency of Fluid Change............... 290
Lubricant Selection..................... 289
INDEX 347
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