2008 CHEVROLET SILVERADO service

Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps to
minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you with
shuttle service to get you to your destination with minimal
interruption of your daily schedule. This includes one-way
or round trip shuttle service within reasonable time and
distance parameters of the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reect actual costs and be supported by
original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
7-10

Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage. There
are signicant differences in the quality of coverage
afforded by various insurance policy terms. Many
insurance policies provide reduced protection to your
GM vehicle by limiting compensation for damage repairs
by using aftermarket collision parts. Some insurance
companies will not specify aftermarket collision
parts. When purchasing insurance, we recommend that
you assure your vehicle will be repaired with GM
original equipment collision parts. If such insurance
coverage is not available from your current insurance
carrier, consider switching to another insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the
end of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
Check to make sure that you are all right. If you are
uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your
vehicle only if its position puts you in danger or you
are instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
7-12

Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins’ give additional technical service
information needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.
Owner Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
7-15

ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example,
your vehicle uses computer modules to monitor and
control engine and transmission performance, to monitor
the conditions for airbag deployment and deploy
airbags in a crash and, if so equipped, to provide
antilock braking to help the driver control the vehicle.
These modules may store data to help your
dealer/retailer technician service your vehicle. Some
modules may also store data about how you operate the
vehicle, such as rate of fuel consumption or average
speed. These modules may also retain the owner’s
personal preferences, such as radio pre-sets, seat
positions, and temperature settings.
7-16

OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and
use. See alsoOnStar
®System on page 2-67in this
manual for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-18

A
Accessories and Modications............................ 5-4
Accessory Power Outlets.................................3-23
Adding a Snow Plow or Similar Equipment.........4-43
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-86
Additives, Fuel................................................. 5-7
Add-On Electrical Equipment...........................5-125
Adjustable Throttle and Brake Pedal..................2-26
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning..............................3-25, 3-28, 3-29
Airbag
Off Light.....................................................3-41
Passenger Status Indicator...........................3-43
Readiness Light..........................................3-40
Airbag System................................................1-69
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-86
Airbag Off Switch........................................1-78
How Does an Airbag Restrain?......................1-76
Passenger Sensing System...........................1-81
Servicing Your Airbag-Equipped Vehicle..........1-86
What Makes an Airbag Inate?......................1-75
What Will You See After an Airbag Inates?....1-76
When Should an Airbag Inate?....................1-74
Where Are the Airbags?...............................1-72Antenna, Fixed Mast......................................3-134
Antenna, XM™ Satellite Radio Antenna
System.....................................................3-134
Antilock Brake System (ABS)............................. 4-4
Anti-lock Brake, System Warning Light...............3-47
Appearance Care
Aluminum or Chrome-Plated Wheels.............5-120
Care of Safety Belts...................................5-117
Chemical Paint Spotting..............................5-122
Cleaning Exterior Lamps/Lenses..................5-118
Fabric/Carpet............................................5-115
Finish Care...............................................5-119
Finish Damage..........................................5-122
Instrument Panel, Vinyl, and Other Plastic
Surfaces...............................................5-117
Interior Cleaning........................................5-114
Leather....................................................5-116
Sheet Metal Damage..................................5-121
Tires........................................................5-121
Underbody Maintenance.............................5-122
Vehicle Care/Appearance Materials...............5-123
Washing Your Vehicle.................................5-118
Weatherstrips............................................5-117
Windshield and Wiper Blades......................5-120
Appointments, Scheduling Service....................... 7-9
Ashtray.........................................................3-24
1

Customer Assistance Information
Courtesy Transportation.................................. 7-9
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-5
Customer Assistance Offices........................... 7-5
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-6
Reporting Safety Defects to General Motors....7-15
Reporting Safety Defects to the
Canadian Government..............................7-14
Reporting Safety Defects to the
United States Government.........................7-14
Roadside Assistance Program......................... 7-7
Service Publications Ordering Information........7-15
D
Daytime Running Lamps..................................3-18
Defensive Driving............................................. 4-2
Delayed Locking.............................................2-11
Diesel
Running Out of Fuel....................................2-54
Disc, MP3..........................................3-108, 3-114
Doing Your Own Service Work........................... 5-5
Dome Lamp Override......................................3-21
Dome Lamps .................................................3-21Door
Delayed Locking..........................................2-11
Locks........................................................2-10
Power Door Locks.......................................2-10
Programmable Automatic Door Locks.............2-11
Rear Door Security Locks.............................2-11
Rear Doors.................................................2-12
Driver Information Center (DIC).........................3-56
DIC Operation and Displays..................3-57, 3-63
DIC Vehicle Customization............................3-76
DIC Warnings and Messages........................3-66
Driving
At Night.....................................................4-27
Before a Long Trip......................................4-29
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Highway Hypnosis.......................................4-29
Hill and Mountain Roads..............................4-30
In Rain and on Wet Roads...........................4-28
Off-Road ....................................................4-12
Recovery Hooks..........................................4-35
Rocking Your Vehicle to Get it Out.................4-34
Winter........................................................4-31
Dual Automatic Climate Control System.............3-29
Dual Tire Operation.........................................5-77
DVD
Rear Seat Entertainment System..................3-121
4

E
EDR .............................................................7-16
Electrical System
Add-On Equipment.....................................5-125
Center Instrument Panel Fuse Block.............5-128
Fuses and Circuit Breakers.........................5-125
Instrument Panel Fuse Block.......................5-126
Power Windows and Other Power Options....5-125
Underhood Fuse Block...............................5-129
Windshield Wiper Fuses.............................5-125
Electronic Immobilizer
PASS-Key
®III+...........................................2-20
Electronic Immobilizer Operation
PASS-Key
®III+...........................................2-20
Engine
Air Cleaner/Filter.........................................5-20
Check and Service Engine Soon Light............3-49
Coolant......................................................5-29
Coolant Heater............................................2-27
Coolant Temperature Gage...........................3-48
Drive Belt Routing.......................................6-17
Engine Compartment Overview......................5-14
Exhaust.....................................................2-54
Fan Noise..................................................5-40
Fast Idle System.........................................2-25
Oil .............................................................5-15
Oil Life System...........................................5-18
Overheated Protection Operating Mode...........5-34Engine (cont.)
Overheating................................................5-32
Starting......................................................2-24
Entry Lighting.................................................3-21
Event Data Recorders.....................................7-17
Exit Lighting...................................................3-21
Extender, Safety Belt.......................................1-35
Exterior Lamps...............................................3-17
F
Fast Idle System............................................2-25
Filter
Engine Air Cleaner......................................5-20
Finish Damage.............................................5-122
Fixed Mast Antenna.......................................3-134
Flashers, Hazard Warning.................................. 3-8
Flash-to-Pass.................................................3-11
Flat Tire........................................................5-93
Flat Tire, Changing.........................................5-94
Flat Tire, Storing...........................................5-110
Fluid
Automatic Transmission........................5-22, 5-26
Power Steering...........................................5-41
Windshield Washer......................................5-42
Fog Lamp
Fog ...........................................................3-20
Fog Lamp Light..............................................3-53
Four-Wheel Drive....................................2-36, 5-54
5