2008 CHEVROLET AVEO phone

Calling for Assistance
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
•Your name, home address, and home
telephone number
•Telephone number of your location
•Location of the vehicle
•Model, year, color, and license plate number
of the vehicle
•Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle
•Description of the problem
Towing and Road Service Exclusions
Specifically excluded from Roadside Assistance
coverage are towing or services for vehicles operated
on a non-public roadway or highway, fines, impound
towing caused by a violation of local, Municipal, State,
Provincial, or Federal law, and mounting, dismounting or
changing of snow tires, chains, or other traction devices.Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Chevrolet and General Motors of Canada Limited
reserve the right to make any changes or discontinue
the Roadside Assistance program at any time without
notification.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests that you simply drop the
vehicle off for service, you are urged to do so as early in
the work day as possible to allow for the same day repair.
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•If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
•Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
•Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identification Number (VIN), insurance company
and policy number, and a general description of the
damage to the other vehicle.
•If possible, call your insurance company from
the scene of the crash. They will walk you through
the information they will need. If they ask for a
police report, phone or go to the police departmentheadquarters the next day and you can get a
copy of the report for a nominal fee. In some
states/provinces with “no fault” insurance laws,
a report may not be necessary. This is especially
true if there are no injuries and both vehicles
are driveable.
•Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to fix the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
•Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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OnStar®
If your vehicle has OnStar®and you subscribe to
the OnStar®services, please refer to the OnStar®
Terms and Conditions for information on data collection
and use.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for
deletion instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
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Check
Engine Light.......................................3-36, 3-49
Checking Things Under the Hood......................5-10
Chemical Paint Spotting...................................5-86
Child Restraints
Child Restraint Systems...............................1-38
Infants and Young Children...........................1-34
Lower Anchors and Tethers for Children..........1-42
Older Children.............................................1-32
Securing a Child Restraint in a
Rear Seat Position...................................1-49
Securing a Child Restraint in the
Right Front Seat Position..........................1-52
Where to Put the Restraint...........................1-40
Cigarette Lighter.............................................3-19
Cleaning
Aluminum Wheels........................................5-85
Exterior Lamps/Lenses.................................5-83
Fabric/Carpet..............................................5-80
Finish Care.................................................5-83
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-82
Interior.......................................................5-79
Leather......................................................5-81
Tires..........................................................5-85
Underbody Maintenance...............................5-86Cleaning (cont.)
Washing Your Vehicle...................................5-83
Weatherstrips..............................................5-82
Windshield and Wiper Blades........................5-84
Climate Control System...................................3-20
Air Filter, Passenger Compartment.................3-24
Outlet Adjustment........................................3-24
Clock....................................................3-20, 3-44
Clutch, Hydraulic.............................................5-21
Collision Damage Repair..................................7-13
Compact Spare Tire........................................5-78
Control of a Vehicle.......................................... 4-3
Coolant
Engine Temperature Gage
............................3-35
Heater, Engine............................................2-20
Surge Tank Pressure Cap.............................5-25
Cooling System..............................................5-26
Cruise Control................................................3-13
Cruise Control Light................................3-40, 3-53
Cupholder(s)..................................................2-35
Customer Assistance Information
Courtesy Transportation................................7-11
Customer Assistance for Text
Telephone (TTY) Users............................... 7-6
Customer Assistance Offices........................... 7-6
Customer Satisfaction Procedure..................... 7-2
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