2008 CHEVROLET AVALANCHE tow

Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company
and policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
7-13

J
Jump Starting.................................................5-42
K
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Labeling, Tire Sidewall.....................................5-57
Lamps
Dome ........................................................3-18
Dome Lamp Override...................................3-18
Exterior Cargo.............................................3-17
Reading.....................................................3-18
Lap Belt........................................................1-34
Lap-Shoulder Belt...........................................1-28
LATCH System
Child Restraints...........................................1-46
Level Control..................................................4-46
License Plate Lamps.......................................5-54
Light
Airbag Readiness........................................3-35
Anti-lock Brake System (ABS) Warning...........3-41
Brake System Warning.................................3-39
Charging System.........................................3-38
Cruise Control.............................................3-48Light (cont.)
Fog Lamp ..................................................3-48
Highbeam On.............................................3-48
Low Fuel Warning.......................................3-50
Malfunction Indicator....................................3-43
Oil Pressure...............................................3-47
Passenger Airbag Status Indicator..................3-36
Safety Belt Reminders..................................3-34
Security.....................................................3-47
StabiliTrak
®Indicator....................................3-41
Tire Pressure..............................................3-42
Tow/Haul Mode...........................................3-48
Lighting
Entry/Exit...................................................3-18
Lights
Exterior Lamps............................................3-14
Flash-to-Pass............................................... 3-9
High/Low Beam Changer................................ 3-9
On Reminder..............................................3-15
Loading Your Vehicle.......................................4-36
Locking Rear Axle............................................ 4-5
Lockout Protection..........................................2-12
Locks
Delayed Locking..........................................2-10
Door ..........................................................2-10
Lockout Protection.......................................2-12
Power Door ................................................2-10
Programmable Automatic Door Locks.............2-11
Rear Door Security Locks.............................2-11
Loss of Control...............................................4-11
7

Privacy..........................................................7-16
Event Data Recorders..................................7-16
Navigation System.......................................7-17
OnStar .......................................................7-17
Radio Frequency Identication.......................7-17
Programmable Automatic Door Locks.................2-11
R
Radio Frequency Identication (RFID), Privacy....7-17
Radio(s)........................................................3-78
Radios
Navigation/Radio System, see Navigation
Manual.................................................3-107
Rear Seat Audio........................................3-116
Reception.................................................3-119
Setting the Clock.........................................3-76
Theft-Deterrent..........................................3-118
Rainsense™ II Wipers.....................................3-10
Reading Lamps..............................................3-18
Rear Axle......................................................5-47
Locking........................................................ 4-5
Rear Door Security Locks................................2-11
Rear Seat Audio (RSA)..................................3-116
Rear Seat Entertainment System.....................3-107
Rear Seat Operation.......................................1-12
Rear Storage Area..........................................2-73
Rearview Mirror, Automatic Dimming with
Compass and Temperature Display................2-52Rearview Mirror, Automatic Dimming with
OnStar
®, Compass and Temperature Display . . . 2-49
Reclining Seatbacks.......................................... 1-8
Recommended Fluids and Lubricants.................6-13
Recovery Hooks.............................................4-35
Recreational Vehicle Towing.............................4-42
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System, Operation . . . 2-5
Remote Vehicle Start........................................ 2-7
Removing the Flat Tire and Installing the
Spare Tire..................................................5-85
Removing the Spare Tire and Tools...................5-81
Replacement Bulbs.........................................5-55
Replacement Parts, Maintenance......................6-15
Reporting Safety Defects
Canadian Government..................................7-14
General Motors...........................................7-14
United States Government............................7-14
Restraint System Check
Checking the Restraint Systems....................1-76
Replacing Restraint System Parts
After a Crash..........................................1-77
Retained Accessory Power (RAP)......................2-32
Roadside
Assistance Program....................................... 7-6
Rocking Your Vehicle to Get it Out....................4-34
Routing, Engine Drive Belt...............................6-16
Running Boards, Power...................................2-22
Running Out of Fuel........................................2-48
10

Tow/Haul Mode ...............................................2-38
Tow/Haul Mode Light.......................................3-48
Towing
Recreational Vehicle.....................................4-42
Towing a Trailer..........................................4-47
Your Vehicle...............................................4-42
Traction
Stabilitrak
®System........................................ 4-6
Trailer
Recommendations.......................................4-60
Transmission
Fluid, Automatic...........................................5-22
Transmission Operation, Automatic....................2-35
Trip Odometer................................................3-34
Truck-Camper Loading Information....................4-41
Turn and Lane-Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-7
U
Ultrasonic Rear Parking Assist (URPA)...............2-58
Uniform Tire Quality Grading............................5-74
Universal Home Remote System.......................2-64
Operation...................................................2-64
Using this Manual................................................ ii
V
Vehicle
Control........................................................ 4-3
Damage Warnings........................................... iv
Loading......................................................4-36
Symbols......................................................... iv
Vehicle Customization, DIC..............................3-66
Vehicle Data Recording and Privacy..................7-16
Vehicle Identication
Number (VIN)............................................5-107
Service Parts Identication Label..................5-107
Vehicle, Remote Start....................................... 2-7
Ventilation Adjustment......................................3-31
Visors...........................................................2-25
Voltmeter Gage..............................................3-39
13