For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685. Alternatively you may call
the General Motors Customer Communication Centre,
1-800-263-3777 (English), 1-800-263-7854 (French),
or you may write to the Mediation/Arbitration Program
at the following address. Your inquiry should be
accompanied by your Vehicle Identi cation
Number (VIN).
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1–163–005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7Online Owner Center
Online Owner Center
(United States only)
The Owner Center is a resource for your GM ownership
needs. Speci c vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your speci c vehicle,
including tips and videos and an electronic
version of this owner manual.
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers/retailers for service nationwide.
Receive special promotions and privileges only
available to members.
Refer to www.MyGMLink.com on the web for updated
information and to register your vehicle.
8-4
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests that you simply drop the
vehicle off for service, you are urged to do so as early
in the work day as possible to allow for the same
day repair.
Courtesy Transportation
To enhance your ownership experience, we and
our participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the Bumper to Bumper (Base Warranty Coverage
period in Canada) and extended powertrain warranty
in both the U.S. and Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with each
new vehicle provides detailed warranty coverage
information.
8-10
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide shuttle service to get
you to your destination with minimal interruption of
your daily schedule. This includes one-way or round trip
shuttle service to a destination up to 10 miles (16 km)
from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs, and public
transportation is used instead of the dealer’s shuttle
service, the expense must be supported by original
receipts and can only be up to the maximum amount
allowed by GM for shuttle service. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should re ect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement
of fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for a warranty repair. If
you obtain a rental vehicle on your own, please see your
dealer for the maximum number of days allowed and the
allowance per rental day. Rental reimbursement must be
supported by original receipts. This requires that you sign
and complete a rental agreement and meet state, local,
and rental vehicle provider requirements. Requirements
vary and may include minimum age requirements,
insurance coverage, credit card, etc. You are responsible
for fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
8-11
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1-888-446-2000, or write:
Canadian Cadillac Customer Communication Centre,
CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins’ give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.
Owner Information
Owner publications are written speci cally for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
8-16
Lighting
Entry/Exit...................................................3-32
Lights
Exterior Lamps............................................3-28
Flash-to-Pass............................................... 3-9
High/Low Beam Changer................................ 3-9
On Reminder..............................................3-29
Limited-Slip Rear Axle....................................... 5-7
Loading Your Vehicle.......................................5-22
Lockout Protection..........................................2-12
Locks
Automatic Door Lock....................................2-12
Door..........................................................2-10
Lockout Protection.......................................2-12
Power Door................................................2-12
Programmable Automatic Door Unlock............2-12
Loss of Control...............................................5-12
Lowering the Retractable Hardtop......................2-54
Lumbar
Power Controls............................................. 1-2M
Magnetic Ride Control....................................... 5-7
Maintenance Schedule
Additional Required Services........................... 7-5
At Each Fuel Fill........................................... 7-8
At Least Once a Month.................................. 7-8
At Least Once a Year.................................... 7-9
Introduction.................................................. 7-2
Maintenance Footnotes.................................. 7-6
Maintenance Record....................................7-15
Maintenance Requirements............................. 7-2
Normal Maintenance Replacement Parts.........7-13
Owner Checks and Services........................... 7-8
Recommended Fluids and Lubricants.............7-11
Scheduled Maintenance................................. 7-4
Using.......................................................... 7-2
Your Vehicle and the Environment................... 7-2
Malfunction Indicator Light................................3-54
Manual, Using.................................................... iv
Maps............................................................4-39
Memory Point, Edit.........................................4-20
Memory Seat, Mirrors, Steering Wheel Controls.... 1-3
Menu
Setup........................................................4-13
8
Rearview Mirror, Automatic Dimming
with OnStar®..............................................2-36
Reclining Seatbacks, Power............................... 1-4
Recommended Fluids and Lubricants.................7-11
Recreational Vehicle Towing.............................5-27
Remote, Keyless Access System................2-5, 4-50
Replacement, Windshield.................................6-50
Reporting Safety Defects
Canadian Government..................................8-15
General Motors...........................................8-16
United States Government............................8-15
Restraint System Check
Checking the Restraint Systems....................1-52
Replacing Restraint System Parts
After a Crash..........................................1-53
Retained Accessory Power (RAP)......................2-24
Retractable Hardtop........................................2-54
Lowering....................................................2-54
Raising......................................................2-55
Roadside
Service........................................................ 8-7
Rocking Your Vehicle to Get it Out....................5-22
Route Preference............................................4-37
Routing, Engine Drive Belt...............................7-14
Run-Flat Tires................................................6-58
Running the Engine While Parked.....................2-35S
Safety Belt
Reminder Light............................................3-46
Safety Belts
Care of......................................................6-83
How to Wear Safety Belts Properly................1-11
Lap-Shoulder Belt........................................1-20
Safety Belt Extender....................................1-23
Safety Belt Use During Pregnancy.................1-22
Safety Belts Are for Everyone......................... 1-6
Safety Warnings and Symbols.............................. iv
Scheduled Maintenance..................................... 7-4
Seats
Heated and Cooled Seats.............................. 1-3
Memory, Mirrors............................................ 1-3
Power Lumbar.............................................. 1-2
Power Reclining Seatbacks............................. 1-4
Power Seats................................................. 1-2
Securing a Child Restraint
Right Front Seat Position..............................1-32
Security Light.................................................3-58
Service........................................................... 6-3
Accessories and Modi cations......................... 6-3
Adding Equipment to the Outside
of Your Vehicle.......................................... 6-4
11