2008 CADILLAC CTS phone

In addition, the vehicle has a passenger sensing
system for the right front passenger position, which
includes sensors that are part of the passenger’s
seat. The passenger sensing system may not
operate properly if the original seat trim is replaced
with non-GM covers, upholstery or trim, or with
GM covers, upholstery or trim designed for a
different vehicle. Any object, such as an aftermarket
seat heater or a comfort enhancing pad or device,
installed under or on top of the seat fabric, could
also interfere with the operation of the passenger
sensing system. This could either prevent proper
deployment of the passenger airbag(s) or prevent
the passenger sensing system from properly turning
off the passenger airbag(s). SeePassenger Sensing
System on page 1-65.If you have any questions about this, you should
contact Customer Assistance before you modify
your vehicle. The phone numbers and addresses
for Customer Assistance are in Step Two of
the Customer Satisfaction Procedure in this manual.
SeeCustomer Satisfaction Procedure on page 7-2.
Q:Because I have a disability, I have to get
my vehicle modied. How can I nd out whether
this will affect my airbag system?
A:If you have questions, call Customer Assistance.
The phone numbers and addresses for Customer
Assistance are in Step Two of the Customer
Satisfaction Procedure in this manual. See
Customer Satisfaction Procedure on page 7-2.
In addition, your dealer/retailer and the service manual
have information about the location of the airbag sensors,
sensing and diagnostic module and airbag wiring.
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If you ever notice a decrease in the keyless access
transmitter range, try doing one of the following:
Check the distance. You may be too far from your
vehicle. You may need to stand closer during
rainy or snowy weather.
Check the location. Other vehicles or objects may
be blocking the signal. Take a few steps to the
left or right, hold the transmitter higher, and
try again.
Check to determine if battery replacement is
necessary. See “Battery Replacement” under
Keyless Access System Operation on page 2-10.
Check to make sure that an electronic device such
as a cellular phone or lap top computer is not
causing interference.
If you are still having trouble, see your dealer/retailer
or a qualied technician for service.
Keyless Access System Operation
The Keyless Access System transmitter functions
will work up to 195 feet (60 m) away, however, the
operating range may be less while the vehicle is running.
The Keyless Access System also lets you lock and
unlock the vehicle’s doors and access the trunk without
removing the remote transmitter from your pocket, purse,
briefcase, etc. The system operates when a front door
handle is pulled or the remote trunk release button is
pressed. You must have the keyless access transmitter
with you and within 3 feet (1 m) of the door or trunk you
are opening. See “Keyless Locking” and “Keyless Unlock”
underDIC Vehicle Customization on page 3-69.
There are other conditions which can affect the
performance of the transmitter. SeeKeyless Access
System on page 2-9.
2-10

Available Services with Safe & Sound Plan

Automatic Notication of Airbag Deployment
Advanced Automatic Crash Notication (AACN)
(If equipped)
Link to Emergency Services
Roadside Assistance
Stolen Vehicle Location Assistance
AccidentAssist
Remote Door Unlock/Vehicle Alert
OnStar Vehicle Diagnostics
GM Goodwrench On Demand Diagnostics
OnStar Hands-Free Calling with
30 complimentary minutes
OnStar Virtual Advisor (U.S. Only)
Available Services included with
Directions & Connections Plan

All Safe and Sound Plan Services
Driving Directions - Advisor delivered or OnStar
Turn-by-Turn Navigation (If equipped)
RideAssist
Information and Convenience Services
OnStar Hands-Free Calling
OnStar Hands-Free Calling allows eligible OnStar
subscribers to make and receive calls using voice
commands. Hands-Free Calling is fully integrated into the
vehicle, and can be used with OnStar Pre-Paid Minute
Packages. Hands-Free Calling may also be linked to
a Verizon Wireless service plan in the U.S. or a Bell
Mobility service plan in Canada, depending on eligibility.
To nd out more, refer to the OnStar Owner’s Guide
in the vehicle’s glove box, visit www.onstar.com or
www.onstar.ca, or speak with an OnStar advisor by
pressing the OnStar button or calling 1-888-4-ONSTAR
(1-888-466-7827).
OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of OnStar
Hands-Free Calling that uses your minutes to access
location-based weather, local traffic reports, and stock
quotes. By pressing the phone button and giving a few
simple voice commands, you can browse through the
various topics. See the OnStar Owner’s Guide for more
information (Only available in the continental U.S.).
2-56

OnStar Steering Wheel Controls
Your vehicle may have a Talk/Mute button that can
be used to interact with OnStar Hands-Free Calling.
SeeAudio Steering Wheel Controls on page 3-124for
more information.
On some vehicles, you may have to hold the button for
a few seconds and give the command “ONSTAR” to
activate the OnStar Hands-Free Calling.
On some vehicles, the mute button can be used to
dial numbers into voicemail systems, or to dial phone
extensions. See the OnStar Owner’s Guide for
more information.
How OnStar Service Works
Your vehicle’s OnStar system has the capability
of recording and transmitting vehicle information.
This information is automatically sent to an OnStar
Call Center at the time of an OnStar button press,
Emergency button press or if your airbags or AACN
system deploys. The vehicle information usually includes
your GPS location and, in the event of a crash, additional
information regarding the accident that your vehicle has
been involved in (e.g. the direction from which your
vehicle was hit). When you use the Virtual Advisor feature
of OnStar Hands-Free Calling, your vehicle also sends
OnStar your GPS location so that we can provide you
with location-based services.OnStar service cannot work unless your vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar service
also cannot work unless you are in a place where the
wireless service provider OnStar has hired for that area
has coverage, network capacity and reception when the
service is needed, and technology that is compatible
with the OnStar service. Not all services are available
everywhere, particularly in remote or enclosed areas,
or at all times.
Location information about your vehicle is only available
if the GPS satellite signals are unobstructed and
available.
Your vehicle must have a working electrical system
(including adequate battery power) for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service to you at any particular time or place.
Some examples are damage to important parts of your
vehicle in an accident, hills, tall buildings, tunnels,
weather or wireless phone network congestion.
Your Responsibility
Increase the radio volume if you cannot hear the OnStar
advisor. If the light next to the OnStar buttons is red, this
means that your system is not functioning properly and
should be checked by your dealer/retailer. If the light
appears clear (no light is appearing), your OnStar
subscription has expired. You can always press the
OnStar button to conrm that your OnStar equipment
is active.
2-57

Erasing Universal Home Remote
Buttons
The programmed buttons should be erased when the
vehicle is sold or the lease ends.
To erase all programmed buttons on the Universal
Home Remote device:
1. Press and hold down the two outside buttons until
the indicator light begins to ash, after 20 seconds.
2. Release both buttons.
Reprogramming a Single Universal
Home Remote Button
To reprogram any of the three Universal Home Remote
buttons, repeat the programming instructions earlier
in this section, beginning with Step 2.
For help or information on the Universal Home Remote
System, call the customer assistance phone number
underCustomer Assistance Offices on page 7-6.
Storage Areas
Glove Box
To open, press the button. Use the key to lock and
unlock.
Cupholders
Your vehicle has cupholders located in front of the
center console. Push down on the lid to open.
2-62

Battery Run-Down Protection
Your vehicle has a feature to help prevent battery drain
if accessory lamps are left on or something is left plugged
into the accessory power outlet or cigarette lighter, if the
vehicle has one. If accessory lamps such as the vanity
mirror, cargo, reading, console, or glove box are left on,
they automatically time-out after about 20 minutes.
To reset the battery protection, all of the above lamps
must be turned off or the ignition must be in the ACC/
ACCESSORY position.
Accessory Power Outlet(s)
Accessory power outlets can be used to connect
auxiliary electrical equipment, such as a cellular
telephone or CB radio.
There are three accessory power outlets. There is an
outlet located in the front storage area below the climate
control system, one inside the center console storage
bin, and one on the rear of the center console.
To use an outlet, remove the protective cap. When not
in use, always cover the outlet with the protective cap.
The accessory power outlet is operational at all times.Notice:If electrical devices are left plugged into a
power outlet, the battery may drain causing your
vehicle not to start or damage to the battery.
This would not be covered by the warranty.
Always unplug all electrical devices when turning
off your vehicle.
Certain electrical accessories may not be compatible
with the accessory power outlet and could result
in blown vehicle or adapter fuses. If you experience
a problem see your dealer/retailer for additional
information on accessory power outlets.
Notice:Adding any electrical equipment to the
vehicle can damage it or keep other components
from working as they should. The repairs would
not be covered by the vehicle warranty. Do not use
equipment exceeding maximum amperage rating
of 20 amperes. Check with your dealer/retailer before
adding electrical equipment.
Notice:Improper use of the power outlet can cause
damage not covered by your warranty. Do not
hang any type of accessory or accessory bracket
from the plug because the power outlets are
designed for accessory power plugs only.
3-22

Compass Calibration
The compass can be manually calibrated. Only calibrate
the compass in a magnetically clean and safe location,
such as an open parking lot, where driving the vehicle
in circles is not a danger. It is suggested to calibrate
away from tall buildings, utility wires, manhole covers, or
other industrial structures, if possible.
If CAL should ever appear in the DIC display, the
compass should be calibrated.
If the DIC display does not show a heading, for example,
N for North, or the heading does not change after
making turns, there may be a strong magnetic eld
interfering with the compass. Such interference may
be caused by a magnetic CB or cell phone antenna
mount, a magnetic emergency light, magnetic note
pad holder, or any other magnetic item. Turn off
the vehicle, move the magnetic item, then turn on
the vehicle and calibrate the compass.To calibrate the compass, use the following procedure:Compass Calibration Procedure
1. Before calibrating the compass, make sure the
compass zone is set to the variance zone in
which the vehicle is located. See “Compass
Variance (Zone) Procedure” earlier in this section.
Do not operate any switches such as window,
sunroof, climate controls, seats, etc. during
the calibration procedure.
2. Press the vehicle information button until
Press
VTo Calibrate Compass displays.
3. Press the set/reset button to start the compass
calibration.
4. The DIC will display Calibrating Drive In Circles.
Drive the vehicle in tight circles at less than
5 mph (8 km/h) to complete the calibration. The DIC
will display Calibration Complete for a few seconds
when the calibration is complete. The DIC display
will then return to Press
VTo Calibrate Compass.
3-55

Electronic Key Already Known
If your vehicle has the keyless access system, this
message displays if you try to match a transmitter that
has already been learned. SeeKeyless Access
System Operation on page 2-10for more information.
Electronic Key Not Detected
If your vehicle has the keyless access system, this
message displays if the vehicle does not detect
the presence of a transmitter when you have attempted
to start the vehicle or a vehicle door has just closed.
The following conditions may cause this message
to appear:
Driver-added equipment plugged into the accessory
power outlet on the center console is causing
interference. Examples of these devices are cell
phones and cell phone chargers, two-way radios,
power inverters, or similar items. Try moving
the keyless access transmitter away from these
devices when starting the vehicle. In addition,
PDA devices and remote garage and gate openers
may also generate Electromagnetic Interference
(EMI) that may interfere with the keyless access
transmitter. Do not carry the keyless access
transmitter in the same pocket or bag as these
devices.
The vehicle is experiencing Electromagnetic
Interference (EMI). Some locations, such as
airports, automatic toll booths, and some gas
stations have EMI elds which may interfere with
the keyless access transmitter.
If moving the transmitter to
different locations within
the vehicle does not
help, place the transmitter
in the center console
transmitter pocket with
the buttons facing the
front of the vehicle
and then press the
START button.
The vehicle’s battery voltage is low. The battery
voltage must be above 10 volts for the keyless
access transmitter to be detected properly.
3-59