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Giving and receiving assistance
Emergency request
Conditions for an emergency request:
>Full preparation package mobile phone.
With this equipment, an emergency request
is still possible when no mobile phone is
paired in the vehicle.
>BMW Assist is activated.
Activating BMW Assist, refer to page228.
>Radio readiness is switched on.
>The BMW Assist system is logged in on a
wireless communications network.
>The emergency request system is opera-
ble.
When the contract of participation with BMW
Assist expires, the BMW Assist system can be
deactivated by a BMW Sports Activity Vehicle
Center without having to visit a workshop. Once
the BMW Assist system has been deactivated,
emergency requests are not possible. The
BMW Assist system be reactivated by a BMW
Sports Activity Vehicle Center after signing a
new contract.
Initiating an emergency request
1.Briefly press protective cover to open.
Depending on the vehicle's equipment, the
arrangement of the switches and indicator
lamps may differ somewhat.
2.Press the SOS button for at least 2 sec-
onds.The LED in the button lights up. As soon as the
voice connection to the BMW Assist Response
Center has been established, the LED flashes.
When the emergency request is received at the
BMW Assist Response Center, the BMW Assist
Response Center contacts you and takes fur-
ther steps to help you. Even if you are unable to
answer, the BMW Assist Response Center can
take further steps to help you under certain
conditions.
If conditions allow, remain in the vehicle until
the connection has been established. You will
then be able to provide a detailed description of
the situation.
If the current position of your vehicle can be
determined, it will be forwarded to the BMW
Assist Response Center.
If the LED flashes, but you are unable to hear
the BMW Assist Response Center through the
hands-free system, this could indicate, for
instance, that the hands-free system is no
longer operational. However, you may then still
be audible for the BMW Assist Response Cen-
ter.
Under certain conditions, an emergency
request is automatically initiated immediately
after a severe accident. The automatic collision
notification is not affected by the button being
pressed.
For technical reasons, the emergency
request cannot be guaranteed under
unfavorable conditions.<
Warning triangle*
The warning triangle is located in the cargo bay.
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256
First-aid kit*
Some of the articles contained in the first-aid kit
have a limited service life. Therefore, check the
expiration dates of the contents regularly and
replace the contents concerned in good time if
necessary.
The first-aid kit is located in the cargo bay.
Open the left-hand side panel.
Roadside Assistance*
The BMW Roadside Assistance offers you
assistance in the event of a breakdown around
the clock, including on weekends and public
holidays.
The phone numbers of the Roadside Assis-
tance in your home country can be found in the
Contact brochure.
With BMW Assist or TeleService, you can con-
tact BMW Roadside Assistance for assistance
in the event of a breakdown directly via iDrive,
refer to page224.
Jump starting
When your battery is discharged, you can use
two jumper cables to start your BMW with
power from the battery in a second vehicle. You
can also use the same method to help start
another vehicle. Use only jumper cables with
fully-insulated clamp handles.To avoid the risk of potentially fatal injury,
always avoid all contact with electrical
components while the engine is running. Care-
fully adhere to the following sequence, both to
prevent damage to one or both vehicles, and to
guard against possible personal injuries.<
Preparation
1.Check whether the battery of the other
vehicle has a voltage of 12 Volts and
approximately the same capacitance in Ah.
This information can be found on the bat-
tery.
2.Switch off the engine of the assisting vehi-
cle.
3.Switch off any electrical systems and com-
ponents in both vehicles.
There must not be any contact between
the bodies of the two vehicles, otherwise
there is a danger of shorting.<
Connecting jumper cables
To avoid personal injury from sparks, fol-
low this sequence when connecting
jumper cables.<
On your BMW the so-called starting-aid termi-
nal in the engine compartment acts as the bat-
tery positive terminal, also refer to the engine
compartment overview on page242. The cover
cap is marked with +.
1.Fold open the cover of the BMW starting-
aid terminal. To do so, pull the tab.
2.Attach one end of the jumper cable plus/+
to the positive terminal of the battery or a
starting-aid terminal of the vehicle provid-
ing assistance.
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3.Attach the second end of the cable to the
positive terminal of the battery or to a start-
ing-aid terminal of the vehicle to be started.
4.Attach one end of the jumper cable minus/–
to the negative terminal of the battery or to
an engine or body ground of the assisting
vehicle.
Your BMW has a special nut as body ground
or negative pole.
5.Attach the second end of the cable to the
negative terminal of the battery or to the
engine or body ground of the vehicle to be
started.
Starting engine
1.Start the engine on the assisting vehicle
and allow it to run at idle for several minutes
at slightly increased speed.
2.Start the engine on the other vehicle in the
usual way.
If the first starting attempt is not successful,
wait a few minutes before another attempt
in order to allow the discharged battery to
recharge.
3.Let the engines run for a few minutes.
4.Disconnect the jumper cables by reversing
the connection sequence.
Check the battery and recharge if necessary.
Never use spray fluids to start the
engine.<
Tow-starting and towing
Observe applicable laws and regulations
for tow-starting and towing.<
Do not transport any passengers other
than the driver in a vehicle that is being
towed.
Using tow fitting
The screw-on tow-fitting must always be car-
ried in the vehicle. It can be screwed in at the
front or rear of the BMW.
It is located in the toolkit under the floor panel
flap in the cargo bay, refer to page247.
Use only the tow fitting provided with the
vehicle and screw it all the way in. Use the
tow fitting for towing only on roads. Avoid lateral
loading of the tow fitting, e.g. do not lift the vehi-
cle by the tow fitting. Otherwise damage to the
tow fitting and the vehicle can occur.<
Access to screw thread
Cover panel in bumper: press on the arrow sym-
bol on the cover panel.
Front
Rear
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258
Being towed
Make sure that the ignition is switched on,
refer to page59, otherwise the low
beams, tail lamps, turn signals and windshield
wipers would not be available. When the engine
is stopped, there is no power assist. This then
requires increased effort for braking and steer-
ing. Active steering is deactivated and larger
steering wheel movements are required.<
Switch on the hazard warning flashers depend-
ing on the local regulations. If the electrical sys-
tem fails, mark the vehicle to be towed, e.g. with
a sign or warning triangle in the rear window.
Engage transmission position N and release the
parking brake before towing.
If transmission position N cannot be engaged,
manually release the transmission lock, refer to
page65.
Do not exceed a towing speed of 45 mph/
70 km/h and a towing distance of
90 miles/150 km, otherwise the automatic
transmission may be damaged.<
Towing methods
Do not lift vehicle by tow fitting or body
and chassis parts, otherwise damage may
result.<
In some countries, towing with tow bars or
ropes in public traffic is not permitted. Familiar-
ize yourself with the regulations on towing in the
respective country.
With tow bar
The towing vehicle may not be lighter
than the vehicle to be towed, otherwise it
will not be possible to reliably control vehicle
response.<
The tow fittings used should be on the same
side on both vehicles. Should it prove impossi-
ble to avoid mounting the tow bar at an offset
angle, please observe the following:
>Clearance and maneuvering capability will
be sharply limited during cornering.
>When mounted at an angle, the tow bar will
exert lateral forces, tending to push the
vehicle sideways.Only attach the tow bar to the tow fittings,
as attachment to other vehicle parts can
lead to damage.<
With tow rope
When starting off in the towing vehicle, make
sure that the tow rope is taut.
To avoid jerking and the associated
stresses on vehicle components when
towing, always use nylon ropes or nylon straps.
Only attach tow ropes to the tow fittings, as
attachment to other vehicle parts can lead to
damage.<
With tow truck
Do not tow the X5 with the front or rear
axle raised individually, otherwise the
wheels may lock and the transfer case may be
damaged.<
The X5 may only be transported on a flat bed.
Tow-starting
The engine cannot be started by tow-starting.
Start the engine by jump starting it, refer to
page256.
Have the cause of the starting difficulties elimi-
nated.
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Page 263 of 292
Reference
This chapter contains the technical data,
the short commands of the voice command
system, and the index that will direct you
as quickly as possible to the information
you are looking for.
Reference
Page 264 of 292
Technical data
262
Technical data
Engine data
X5 3.0siX5 4.8i
Displacement cu in/cmμ182.8/2,996 292.9/4,799
No. of cylinders 6 8
Maximum output hp 260 350
at engine speed rpm 6,600 6,300
Maximum torque lb ft/Nm 225/305 350/475
at engine speed rpm 2,750 3,400-3,800