2008 BMW X5 3.0Si Owner's Manual

223
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transferred to the BMW Assist
Response Center if an emergency request
* has
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW Sports Activity Vehicle Center.
After the BMW Assist system has been deacti-
vated, no BMW Assist service will be available.
The BMW Assist system can be reactivated by
a BMW Sports Activity Vehicle Center after
signing a new contract.
Requirements
If the following requirements are met, you can
use BMW Assist:
>The installed BMW Assist system is logged
in on a wireless communications network.
This network must be capable of transmit-
ting the services.
>To transmit position data, the vehicle must
be able to determine the current position.
>To activate and update BMW Assist, a GPS
signal must be available.
>You have subscribed to BMW Assist with
your BMW Sports Activity Vehicle Center or
with the BMW Assist Response Center.
Enabling must have been completed.
>BMW Assist is activated, refer to page228.
Offered services
The following services are available via
BMW Assist:
>Emergency requests, refer to page255:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist
Response Center contacts you and takes
further steps to help you.
>Automatic collision notification:
Under certain conditions, a connection is
established to the BMW Assist Response
Center after a serious accident. If possible,
the BMW Assist Response Center contacts
you and takes further steps to help you.
>Enhanced roadside assistance:
You can call BMW Roadside Assistance
*
should you require help in the event of a
breakdown. If possible, the vehicle and
position data are transmitted in the process.
>BMW Customer Relations:
For information on all aspects of your vehi-
cle, you can be connected to BMW Cus-
tomer Relations.
>TeleService:
The data on the service status of your vehi-
cle or on required inspections are transmit-
ted to your BMW Sports Activity Vehicle
Center either automatically prior to the due
date or when you request a BMW service
appointment.
>Remote door unlock:
Inform the BMW Assist Response Center,
e.g. if your remote control is not available
and you want to have the vehicle unlocked.
>Stolen vehicle recovery:
After your vehicle has been reported to the
police as stolen, the BMW Assist Response
Center can locate its position.
In addition, you can be provided with other ser-
vices, e.g. the concierge service or information
on route planning, traffic conditions, and the
*

BMW Assist
224 weather. With Critical Calling, you can make a
limited number of calls via the BMW Assist
Response Center, e.g. if you do not have your
mobile phone with you.
Press the SOS button to contact the BMW
Assist Response Center, see below.
You also have access to the BMW Assist con-
cierge service via the Internet.
Characteristics of the offered services
The following special aspects apply to the ser-
vices:
>The services offered are country-specific.
>Voice contact is established or data are
transferred, depending on the equipment
and the country. In some countries, it is
possible to do both.
>The data transferred can, for example, be
the vehicle data, your current position or the
data of the CBS Condition Based Service.
Using services
Contact to the BMW Assist Response
Center
You can contact the BMW Assist Response
Center via the SOS button.
1.Briefly press protective cover to open.
Depending on the vehicle's equipment, the
arrangement of the switches and indicator
lamps may differ somewhat.
2.Press the button for at least 2 seconds.
The BMW Assist Response Center is con-
tacted.
Roadside assistance
iDrive, for operating principle refer to page16.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Roadside Assistance" and press
the controller.
If the current position can be determined,
the current vehicle location is displayed.
5.Select "Start service" and press the con-
troller.
The BMW Assist Response Center will connect
you to the BMW Roadside Assistance.

225
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
TeleService
Automatic service notification*
The data on the service status of your vehicle or
on required inspections are transmitted auto-
matically directly to your BMW Sports Activity
Vehicle Center prior to the due date. You can
check when the BMW Sports Activity Vehicle
Center was notified.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Info sources" and press the control-
ler.
4.Select "Service Info" and press the control-
ler.
5.Change to upper field if necessary. Turn the
controller until "Service requirements" is
selected and press the controller.6.Select "Auto Request" and press the con-
troller.
Manual service notification
You can transmit data regarding your vehicle's
service status to your BMW Sports Activity
Vehicle Center when you wish to arrange a ser-
vice appointment.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Service Request".
5.Press the controller.

BMW Assist
226 6.Select "Start service" and press the con-
troller.
The data relevant for service are transmitted.
Your BMW Sports Activity Vehicle Center will
contact you to set up an appointment for ser-
vice.
Contacting BMW Customer Relations
For information on all aspects of your vehicle,
you can contact BMW Customer Relations.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Customer Relations".
5.Press the controller.
6.Select "Start service" and press the con-
troller.
You are connected to BMW Customer Rela-
tions by the BMW Assist Response Center.
Concierge service*
When you call the BMW Assist concierge ser-
vice, you can, for example, obtain information
on current events, filling stations or hotels and
have their phone numbers and addresses
transmitted. Many hotels can be booked
directly through the BMW concierge service.
The concierge service must be enabled sepa-
rately by the BMW Assist Response Center.
Calling up information
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Concierge" and press the control-
ler.
5.Select "Start Service" and press the con-
troller.
The BMW Assist Response Center will connect
you with a BMW Assist concierge.

227
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Displaying transferred data
Select the received message if necessary and
press the controller.
Dialing a phone number or transferring
an address for destination guidance
1.Select "Options" and press the controller.
2.Select a menu item:
>With "Call" you can establish a telephone
connection. A prerequisite for this is that
your Bluetooth mobile phone has been
paired with the vehicle.
>With "Select as destination" you can trans-
fer the address to the navigation system for
destination guidance.
Customizing BMW Assist
Displaying and updating services
You will be notified of any changes in the ser-
vices offered by BMW Assist. In this case you
should update the service functions.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.3.Turn the controller until "Settings" is
selected and press the controller.
4.Turn the controller until "BMW Service set-
tings" is selected and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Enabled services" is
selected and press the controller.
The currently available BMW Assist ser-
vices are displayed.
6.Select "Options" and press the controller.
7.Select "Update services" and press the
controller.

BMW Assist
228
Blocking services*
If you block the services, the connection to
BMW Assist is deactivated.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Turn the controller until "Settings" is
selected and press the controller.
4.Turn the controller until "BMW Service set-
tings" is selected and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Enabled services" is
selected and press the controller.
6.Select "Options" and press the controller.
7.Select "Terminate services" and press the
controller.
The use of BMW Assist is blocked, and the cur-
rent vehicle position will not be transferred dur-
ing an emergency request
*. To cancel the
blocking, and reactivate BMW Assist, see
below. This does not affect the contractual
agreements.
Reactivate BMW Assist if necessary to re-
enable.
Activating BMW Assist
BMW Assist must be activated to use the ser-
vices.
Requirements
>Make sure that the vehicle can determine its
current position. Reception is best when
you have an unobstructed view to the sky.
>Leave vehicle ignition switched on during
the activation process.
Activating
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Turn the controller until "Settings" is
selected and press the controller.

229
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
4.Turn the controller until "BMW Service set-
tings" is selected and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Enabled services" is
selected and press the controller.
6.Select "Enable services" and press the con-
troller.
BMW Assist is enabled and the data
exchange with the BMW Assist Response
Center begins.
Activation takes a few minutes. The status is
displayed on the Control Display. If you open
another menu, the activation process continues
to run in the background.Displaying vehicle data
When BMW Assist is activated, the license
plate and the vehicle identification number of
your vehicle may be displayed.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Settings" and press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Change to upper field if necessary. Turn the
controller until "Profile" is selected and
press the controller.